AOL/BT ADSL Modem and AOL 9.0 errors!

Discussion in 'Windows Vista Hardware' started by Sidz, Jun 12, 2006.

  1. Sidz

    Sidz Guest

    Hi,
    I'm from the UK. I am, well was using AOL ADSL broaband using a BT Voyager
    105 ADSL modem. After installing Vista as a clean installation, my system no
    longer allows me to install the modem or the AOL 9 software properly. I tried
    several different ways and managed to somehow install the driver for the
    modem and did install the AOL software, but when ever I want to run the AOL
    software, I get an error which says that it has install a few more files and
    has to restart the whole PC!

    The error just doesn't want to go away. I tried installing and reinstalling
    several times, with no success what so ever! Can someone please give me
    suggestions as to what I should be doing.

    Also, to Microsoft, or anyone who can help me, I noticed that I have to
    activate my Vista installation within 15 days through the internet! But if I
    can not get my modem to work beofre that, what will happen to my system after
    15 days? Will I still be able to maybe install XP again?

    Thanks for reading.
    Hope you can help
     
    Sidz, Jun 12, 2006
    #1
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  2. Sidz

    tomlennon Guest

    hi can you tell me if you found a driver or a way to get the bt voyager to
    work i have the same problem and have tried every way i can think off
     
    tomlennon, Jun 12, 2006
    #2
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  3. Sidz

    Cheezie Guest

    I've had the same problem with the voyager 100 and with not being able to use
    AOL, how did you install the drivers in the end?
     
    Cheezie, Jun 18, 2006
    #3
  4. Sidz

    Bladewing51 Guest

    I have the AOL stand alone client over here in florida and have the same
    problems with it, what it is, is that AOL has yet to release a version of AOL
    that suports the Vista platform and upon contacting them was told that we
    will get it after or when vista is released later in 07 (GREAT WORK AOL!).

    As for BT voyager I've never heard of that and plus I don't use DSL because
    I've heard some real horror storys, like this one, maybe think of switching
    over to cable broadband if you guys have it over there, 10MB/s can't be beat
    and I've never had to find a driver for my external cable modem.

    As for the activation, I think that after the 15 days the system locks up,
    probably with a screen that tells you to activate, I think you can do it over
    the phone though, I can't remember, maybe contact tech support on that one.
     
    Bladewing51, Jun 24, 2006
    #4
  5. Sidz

    Leon Jollans Guest

    I have the AOL 9/BT Voyager combo. I have found two ways to get the modem
    installed and working under Vista Beta 2 (5384)

    1. install xp service pack 2 clean, and install the modem drivers ( not the
    AOL client, just the modem drivers under CD:\Drivers\Voyager100\setup.exe,
    then run an upgrade install of Vista from XP.

    2. install vista, go to the setup.exe under Voyager100 on the cd as before,
    right click the setup.exe and go to Properties. On the Compatibility tab,
    tick the box "run this program in compatibility mode for" and select
    "Windows 2000" from the drop down. When I've tried to install this natively
    without the compatibility mode setting it just hangs on the ?Preparing for
    installation" step. Anyway, with compatibility mode it will run just as in
    XP, then take aaaages on the "installing" dialog. You need to wait until
    it's about 1/3 to 1/2 of the way through, you should have by then had the
    popup from vista saying "Device installed successfully", then go into task
    manager and kill the GsiInst.exe process. That's the setup program. Then
    reboot and everything should be working fine. It seems that the setup tries
    to do one final operation - cleanup probably, and hangs and times out. But
    when it times out it rolls back the installation, unsuccessfully. Euch. So
    don't let it time out, and bingo!

    Hope one of these works for you, and don't install the AOL client! setup a
    dial up connection (sounds weird, I know) to 0,38 and you have the net.

    Leon
     
    Leon Jollans, Jun 24, 2006
    #5
  6. Sidz

    plumbjet Guest

    Hi All

    Is it poss to use a bt router for a bt broadband connection would this get
    round the usb modem problem, I would like to know if this would work as iam
    about to install vista for the first time. Or is they a make or model router
    that will do the job.
     
    plumbjet, Sep 27, 2006
    #6
  7. Sidz

    plumbjet Guest

    Got a router and works fine Belkin router with modem
     
    plumbjet, Sep 30, 2006
    #7
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