APPCRASH -- rundll32.exe

Discussion in 'Windows Vista General Discussion' started by Bman, Apr 1, 2008.

  1. Bman

    Bman Guest

    I am getting this error...seems to occur pretty randomly. Just reinstalled
    Vista twice (clean). Each time going from clean install to Vista HP SP1.
    Error seems to change a bit each time.

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: rundll32.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0e1
    Fault Module Name: USER32.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000142
    Exception Offset: 00008fc7
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

    Extra information about the problem
    Bucket ID: 345306578

    Thanks
     
    Bman, Apr 1, 2008
    #1
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  2. Bman

    Rick Rogers Guest

    Hi,

    Rundll32.exe is just loading 32-bit library (.dll) files, so it often gets
    blamed when it's not the cause. The faulting module is sometimes the
    problem, but it would be unusual for user32.dll to have an issue on a fresh
    installation. I would suspect a memory error instead, have you tried running
    the memory diagnostic tool?

    Either that, or there is a conflict in preloaded software that is part of
    your system image. Symantec software has been known to cause these sorts of
    issues.
     
    Rick Rogers, Apr 1, 2008
    #2
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  3. Bman

    Bman Guest

    Thanks Rick for the response.
     
    Bman, Apr 2, 2008
    #3
  4. Bman

    Bman Guest

    Rick, the computer is brand new. So software problems such as Symentec are
    possible. (Clean installation). But since it is so new...I still have not
    fully tested the memory. Here are the specs:

    Intel E8400
    2 - 2 gig sticks of RAM
    X38 Chipset
     
    Bman, Apr 2, 2008
    #4
  5. Bman

    Bman Guest

    Software problems are not possible...By the way this forum system sucks..I
    can even edit by own posts.
     
    Bman, Apr 2, 2008
    #5
  6. Bman

    Rick Rogers Guest

    Hi Bman,

    Software problems are very possible on a new machine. Just because something
    was preinstalled does not mean it will run without issues.

    As I mentioned, start with the memory diagnostic tool built into Vista. If
    that is successful (no errors), then we will need to selectively disable
    software that loads at boot, and if Symantec's software is installed I'd be
    starting with it.

    Also, it's best to include the text of the message you are responding to, as
    it makes it easier for others to follow along. This forum, which you are
    accessing via the web page, is best accessed via a newsreader. You can't
    edit posts once created because they are slurped off to many other
    interfaces, so it's best to reread it before sending.
     
    Rick Rogers, Apr 2, 2008
    #6
  7. Bman

    zachd [MSFT] Guest

    Currently the response on that error is that your system is out of date on
    Windows Update and should be updated. If it still crashes after you are
    fully up to date, what is the *new* fault bucket number?
     
    zachd [MSFT], Apr 3, 2008
    #7
  8. Bman

    Bman Guest

    Thanks for the response...I am totally up-to-date (SP1) . I built this
    machine myself. I installed Vista Clean...not part of any package. I was
    getting the run32dll.exe has stop responding error. (Computer still works
    fine before and after) I was getting this error through out the processes of
    installation. But you are right the specifics on the error have changed. I
    will post these. The exact message of the error will be posted next time I
    see it. (Which is every few hours...not really assocated with any one
    activity.) My machine has new specs so this could be a related to this issue
    or more likely a memory issue. It passed the basic vista memory test. But the
    enhanced memory test did not complete because I shut it off, How long is this
    suppose to take for one pass of 4 gigs? I was over an hour.


    Problem signature
    Problem Event Name: APPCRASH
    Application Name: rundll32.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0e1
    Fault Module Name: USER32.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000142
    Exception Offset: 00009cac
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

    Extra information about the problem
    Bucket ID: 633174191
     
    Bman, Apr 5, 2008
    #8
  9. Bman

    Bman Guest

    The exact error message is "Windows host process (Rundll32.exe) has stopped
    working. This has no effect. It is just annoying, since it keeps popping up
    every few minutes. I have tried a few things, will report back if solution is
    found.

    Ben
     
    Bman, Apr 6, 2008
    #9
  10. Bman

    Bman Guest

    I fixed the error...by doing two things (I am sure one worked and the other
    was unrelated...but I don't care beacause my problem is fixed.)

    1. I added rundll32.exe to the DEP exclusion list

    2. In folder options (global setting); view; checked shown icons never
    thumbnails

    I suspect #2 is the problem because I have a lot of desktop items that where
    placed on the desktop shortly after installation

    Thanks,

    Bman
     
    Bman, Apr 10, 2008
    #10
  11. Bman

    zachd [MSFT] Guest

    What happens if you run:
    rundll32.exe NVCPL.DLL,NvCplRestorePersistence
    on your system? I'm thinking that might *cause* this crash, if I'm guessing
    right.
     
    zachd [MSFT], Apr 25, 2008
    #11
  12. Bman

    Ross28 Guest

    Dear vista heads i have beem having the same problem everytime i boot
    up my laptop i am getting the error "Windows host process (Rundll32) ha
    stopped working.All this happened when i installed some software it i
    had a virus and avg picked it up and so i decided to run a spyware sca
    in the event there were any spyware using Ad Aware 2008 AntiSpyware an
    it found 17 problems so rebooted and then i started getting thi
    Rundll32 error so i don't if my Rundll32 is corrupt or what even when
    typing in a address in explorer i am seeing this pop up and it goes awa
    one time so please advise what i can do immediately any assistance woul
    be greatly appreciated thank you
     
    Ross28, Apr 26, 2008
    #12
  13. Bman

    zachd [MSFT] Guest

    No, rundll32 isn't corrupt. What it does is run other plug-ins for you,
    which means that something else is broken.

    What is the fault data for this crash according to the Problem Reports and
    Solutions Center control panel:
    http://zachd.com/pss/pss.html#bucket
    ?

    Thanks,
    -Zach
     
    zachd [MSFT], Apr 27, 2008
    #13
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