Are A9Helper.A9 and HidInputMonitorX malware infections

Discussion in 'Windows Update' started by MrSoftware, Apr 1, 2010.

  1. MrSoftware

    MrSoftware Guest

    Topic : Are A9Helper.A9 and HidInputMonitorX malware infections

    Many people who have posted WU [Windows Update] problems on various internet
    help sites
    have the following two Active X controls.

    Directory = C:\WINDOWS\Downloaded Program Files

    - A9Helper.A9
    - HidInputMonitorX

    [1] Are these valid Microsoft software devices?
    [2] I have removed them but WUAU [Windows Update Automatic Update] seems to
    download/re-install them

    When the ActiveX files (above) are examined the following are blank or bogus.

    Description
    Company
    Copyright

    Thus, I expect they are NOT Microsoft controls and can be removed.
     
    MrSoftware, Apr 1, 2010
    #1
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  2. Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    newsgroup. Please do so in your next reply. Also tell us what led you to
    ask these questions?
     
    PA Bear [MS MVP], Apr 1, 2010
    #2
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  3. MrSoftware

    MrSoftware Guest

    [1] OS: Windows XP : Version: 5.01.2600 Service Pack 3

    [2] WU (Windows Update) started to 'break down' during a MS Support case.

    Basically an insignificant update was not installing (Via WU).
    So We (MS Support and I) did the following.

    [1] Flushed the WU SoftwareDistribution directory
    [2] Reset the WUAU / BITS services (service down, reboot, service up)
    [3] Registered WU DLLs
    [4] Ran the 'Dial-a-Fix' tool and reset/reregistered WU and Cryptography
    services/dlls
    [5] Re-installed WUA (Windows Update Agent)

    The result of the above was the 'break down' of WU so that the WU Web page
    is (a) basically blank (dependeing on the WU website accessed), (b) says
    everything is OK or (c) error [Error number: 0x8DDD0004]

    I have recorded the 12 MS WU websites I tested and their responses (not
    posted here).

    So, in summary, WU no longer works via IE 8.
    But, I believe, even the WUAU (..Auto Update) may be failing where key updates
    it says are applied : other tools (Belarc Advisor) say some critical updates
    are not applied - which is what I have determined to be true - updates were
    never really applied.

     
    MrSoftware, Apr 1, 2010
    #3
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