ATI Radeon Drivers - Code 43, Code 37 & Code 10

Discussion in 'Windows Vista Hardware' started by Jake, Jul 1, 2006.

  1. Jake

    Jake Guest


    I have been having quite a few difficulties with installing a
    Vista-compatible Radeon driver for a Radeon 9550 256MB AGP card.

    I have tried the following:
    1) default ATI Radeon 9550 driver (WDDM) -> code 43 (device reported problem)
    2) Standard VGA driver -> code 10 (device cannot start)
    3) ATI Radeon 9550 driver for Vista Beta 2 -> code 43 (device reported
    4) ATI Radeon 9550 driver for Vista Beta 1 -> code 37 (driver could not be
    5) Catalyst 6.6 XP driver -> okay (but no Aero as it is not WDDM)

    The Performance Rating and Tools section cannot detect the video card, nor
    gaming graphics. However, the ratings are 2.0 and 3.2, respectively.

    The motherboard is a ASUS P4S8X-X with a SiS 648 chipset. I have tried
    replacing the default Vista AGP driver with a SiS XP driver, but it makes no

    I have reinstalled Vista Beta 2 onto a clean, formatted parition before
    installing each driver. I have also used the "Check for Solutions" utility,
    but so far, no solution has been found.

    I have searched the Vista newgroups and the Internet, but the few solutions
    which I found did not work.

    I realise this is a beta build, but it would be very nice to personally see
    what Aero looks like as there has been a lot of fuss about it.

    Any help would be greatly appreciated.

    Jake, Jul 1, 2006
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  2. Jake

    Graham Guest

    This isn't going to be of any help. It's just an observation really.

    I have the same graphics card and Vista 2 installed and recognised the card
    without any problems.

    My computer crashes every time I try to use Hibernate, yet others don't have
    the same problem.


    Graham, Jul 1, 2006
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  3. Jake

    Bob T. Guest

    I know most people don't have extra monitors hanging around but if you did,
    maybe try that. Is there a monitor installed in Device Manager during full
    boot. Can you install the default driver in Safe Mode *with* Networking and
    not get the error code. Uninstall the loaded driver first, then right click
    PC name and select Scan for hardware changes, let Windows load the driver it
    wants and see if it errors out there. You would not see the monitor loaded
    in device manager in safe mode. In safe mode you get to the device manager
    through Administrative Tools. If the driver settles in while in Safe Mode
    without error and then crashes when booting full into Vista you probably
    have a conflict with your monitor since you have the AGP drivers installed.
    Bob T., Jul 1, 2006
  4. Jake

    woody Guest

  5. Jake

    Jake Guest

    Thanks very much Bob for the tips.

    I booted into safe mode with networking and uninstalled the ATI Radeon 9550
    driver, and scanned for hardware changes. The same driver was automatically
    reinstalled. Device Manager showed both ATI Radeon 9550 (WDDM) and ATI
    Radeon 9550 Secondary (WDDM) with no errors. However, the reason both showed
    no problems was probably because the status of the video card is not
    reported in safe mode (I viewed the properties of each device and it said
    the status was unavailable in safe mode).

    When I booted into Vista again, the code 43 error was displayed, and only
    ATI Radeon 9550 (WDDM) was shown in Device Manager (no secondary output was
    detected). The display reverts to something called "VGA Save".

    Also, unfortunately, I do not have another monitor handy, but I am curious
    if it is possible to install a driver for a monitor in Vista. I have a Benq
    LCD monitor which has an XP driver, but I cannot find anywhere in Vista
    where the monitor driver can be installed. The "Add Hardware" wizard fails
    to install the monitor driver from the INF file, and there is nowhere to
    change monitor drivers in the Display Properties dialog (it's blanked out
    and no monitor name is displayed).

    Jake, Jul 1, 2006
  6. Jake

    Jake Guest

    Hi Woody,

    I downloaded the official ATI drivers for Vista Beta 2 from the link which
    you provided. I attempted to install the drivers using the setup application
    included with the package, and from the INF files. Both methods install the
    driver, but upon restarting, the code 43 error is displayed and the Radeon
    driver is not initialised.

    Jake, Jul 1, 2006
  7. Jake

    Jake Guest

    Hi Graham,

    The driver errors could be related to the chipset on the motherboard. I have
    an ASUS motherboard with a SiS 648 chipset. May I ask which motherboard you
    are using, and also, what monitor you are using? (Bob T. suggested the
    monitor may be causing the driver problems)


    Jake, Jul 1, 2006
  8. Jake

    Bob T. Guest

    VGA Save is a failsafe MS driver to get you some video. A monitor driver is
    not loading in the full OS for some reason. Your video driver is not
    loading. A problem I was having was with a Nvidia Gforce FX 5200 card and
    an incompatible monitor. Even though Vista had the monitor drivers. I
    loaded a Nvidia 256 driver and was able to finally get out of VGA Save and
    change a few things but was wrong config. Grabbed a monitor from the kid's
    puter, hooked that up, uninstalled everything, booted (with the 5200
    drivers, the computer wouldn't even boot) everything loaded and correctly.
    So the kid gets my 19" monitor.
    Bob T., Jul 1, 2006
  9. Jake

    Graham Guest

    Hi Jake.

    The motherboard is a Gigabyte 7VM400AM-RZ with a VIA KM400A chipset.

    The monitor is a DELL 770S. Vista only reports it as a plug and play
    Graham, Jul 2, 2006
  10. Well, jake, i made the same post you did about this issue, tried the xp AGP
    to PCI brigde of my motherboard and nothing, i have a Giga-Byte K8nsnxp-939
    Nforce 3 250 chipset, i did everything i know and don't know but its the
    same, the XP drivers works but no aero, i even downloaded the 5.26 (the
    previous beta drivers from ati) and nothing... I really want to see aero

    I guess we should wait for better drivers or someone find a solution, if i
    found something i will post it

    Isaac \Pliqui\ Abouganem, Jul 2, 2006
  11. Jake

    Jake Guest

    Hi Bob,

    I hooked up a CRT monitor to replace the existing LCD monitor, and tried to
    boot into Vista again, but I am still receiving the code 43 error. I don't
    think Vista supports monitor drivers yet. In Personalize -> Display
    Settings, is (Default Monitor) shown? Or is a specific monitor listed?

    Jake, Jul 2, 2006
  12. Jake

    Jake Guest

    Interestingly, I attempted to install a WDDM driver for a Radeon 9500 (not
    9550). I rebooted, and Vista again reported code 43, just like the WDDM
    driver for the Radeon 9550. Even a wrong driver acts like the correct driver

    However, Vista does correctly recognise that the video card as a Radeon
    9550. It just always thinks the card has reported a problem.

    The XP drivers work fine, so I don't think the AGP drivers could be the
    problem. The video card drivers seem to work fine for others, so I don't
    think the problem could lie with the WDDM drivers. So I am not quite sure
    what is causing this error.

    It would be very interesting to see if anyone finds a solution.

    Jake, Jul 2, 2006
  13. Jake

    Bob T. Guest

    Was worth a try. Some monitors have drivers ready. Mine did, hooked it up
    to an Unkown Device which luckily happened to be where it needed to go but
    it didn't work. Might want to see if your motherboard is loaded up
    correctly but I'm just phishin now.
    Bob T., Jul 3, 2006
  14. If I can interject.

    Many monitor problems in Vista can be fixed by using the generic LCD
    monitors (Add Hardware Manually........Show me a list etc etc). Just pick
    your monitor's max refresh rate and resolution and everything usually cleans
    itself up. Had the same problem with an Nvidia card until I realised that
    was the issue.

    This was actually a problem I've always had with XP, because you can't pick
    max refresh rates for your generic LCD monitors, so my Nvidia card would
    jump to 1024 x 768 but at 200 Hz. Don't know about you, but I don't have a
    monitor that will support 200 Hz refresh rate LOL.
    James Turcotte, Jul 4, 2006
  15. Jake

    Rev Mike Guest


    Don't know if you've found a solution to this problem and interestingly
    enough no one else has reported a real solution either. I have a 9550 card
    too and what finally worked for me were the drivers from 2004 that came with
    the card's driver disk info follows:

    Ati Technologies Inc.

    These are digitally signed and remove the error 43 code. Also speeds up
    Vista a bit.

    Hope this works for you too!

    Rev Mike, Aug 29, 2006
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