on windows mail e-mail client

Discussion in 'Windows Vista Mail' started by Jeff Eilders, Jan 7, 2009.

  1. Jeff Eilders

    Jeff Eilders Guest

    I was using to get my e-mail and they "upgraded" my to I put in all the setting they said to put in and I am still
    getting the following error message when I try to access my mail through
    windows mail:

    Account: '', Server: '', Protocol: POP3,
    Server Response: '-ERR popgate unknown command', Port: 995, Secure(SSL):
    Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

    Thanks for any help
    Jeff Eilders, Jan 7, 2009
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  2. PA Bear [MS MVP], Jan 7, 2009
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  3. Go to Tools, Accounts, select that mail account, Properties, Servers.
    Uncheck the box for "Log on using Secure Password Authentication."
    Gary VanderMolen, Jan 7, 2009
  4. Jeff Eilders

    pretzelb Guest

    I have same problem on Live Mail and I do not have that SPA option
    checked. Another machine in the same house has no issues with ATT email
    with all same settings except it runs on XP.

    Any other ideas?
    pretzelb, Jan 24, 2009
  5. Jeff Eilders

    pretzelb Guest

    pretzelb, Jan 24, 2009
  6. Do you get an error message? If so, right-click on your error message,
    copy, then paste it into a reply here.
    We can't do much troubleshooting without the complete error message.
    Gary VanderMolen, Jan 24, 2009
  7. We will be able to evaluate the applicability of that fix once we
    see your complete error message.
    Gary VanderMolen, Jan 24, 2009
  8. Jeff Eilders

    pretzelb Guest

    Same as the error message from the OP.
    pretzelb, Jan 24, 2009
  9. That's not good enough. I need to see the complete, verbatim error message.

    Note: It is customary here to quote the message one is replying to.
    Gary VanderMolen, Jan 24, 2009
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