Hello, after emailing Microsoft Hotmail they suggested I contact Internet Explorer for my problem. I have a new HP Pavilion Vista computer and I am unable to attach pictures using Hotmail. Did have a problem with Flash Player that required a patch (Download the Windows Flash Player 9 ActiveX control content debugger (for IE)) which fixed that. First time I try to attach pics in Hotmail it installs the "MSN Photo Upload Tool". Then it says, "You have a new image format in this folder. The converter is dowloading..." When that is finished I click on a folder containing photos and the same message as above appears, "You have a new image format in this folder. The converter is dowloading..." finishes after 5-10 seconds. Then says, "No photos in folder". Help!