Auto update and Windows Update stopped working after failed update

Discussion in 'Windows Update' started by kencat, Feb 14, 2005.

  1. kencat

    kencat Guest

    Using xp with SP2 installed.
    Similar problems? noted from other users, after auto update notified
    that updates available (latest batch on Feb 9, 05 which included .NET service
    pack) , Started download and installation process with Windows Update but
    apparently this process failed at some point. Message was displayed that
    files would be downloaded and installed at shutdown but this did not happen.
    Now, Update will not work manually or automatically, cannot access Auto
    Update settings menu, system shutdown hangs. the update "shield" icon
    initially was frozen with 51% complete and now has vanished.
    System Restore gives error that system cannot be restored to previous point.
    Any suggestions.?
    kencat, Feb 14, 2005
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  2. kencat

    Lyle Guest

    Please Please let me know if you get this working. I upgraded 4 computers,
    both Athlons worked fine, and my Centrino laptop. My 2.4 Pent 4 has been on
    the outs since SP 2. I finally got the CD to update the SP 2 and it works
    somewhat. Things don't always load the same way, or just disapear from the
    task bar. It works, but will not take an update and hasn't for 6 plus
    months. System restore is not an option cause it will never restore. It
    will not work in safe mode either for updating. From reading this board, 3
    out of 4 was good! Thanks for any info, Lyle
    Lyle, Feb 15, 2005
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  3. kencat

    SCJP_kid Guest

    Same thing has happened to me, mines 34%... I could still scan for updates,
    just couldn't download any from the update website. I ended up manually
    downloading the updates from the Windows Update Catalog. It still didn't fix
    the problem... the automatic update icon still says 34% but the icon itself
    seems to come and go.

    At least my laptop is up to date now.
    SCJP_kid, Feb 15, 2005
  4. kencat

    syotakatu Guest

    syotakatu, Feb 16, 2005
  5. kencat

    xan_reg Guest

    There is a simple fix to this problem... After doing about an hour and a
    half of research and comming up with NOTHING on the issue, I decided to dive
    into it further myself, and finally figured it out... Here's how to fix it!

    1. Open the Services window by right clicking on 'my computer' -> manage ->
    services & applications
    2. Right-Click on 'Automatic Updates' and choose 'stop' (leave the window
    3. Open a file browser (my computer) and go to C:\Windows
    4. Locate the folder labeled 'SoftwareDistribution' and delete it
    5. Go back to the services & applications, right-click on 'Automatic
    Updates' and choose 'start'

    That should be it!
    You can test it by going to the microsoft windows update site
    xan_reg, May 11, 2005
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