Auto update works; Installs fail?

Discussion in 'Windows Update' started by Bob Forgrave, Jun 22, 2008.

  1. Bob Forgrave

    Bob Forgrave Guest

    I've got updates queueing up for installation on my desktop, but nothing can
    get them installed. I've tried express install, custom installing one at a
    time, downloading Installer 4.5, disabling firewall & antivirus, etc, and
    it's always the same result: Installer says it's installing updates, the
    window message says they're installed, then an error message says they could
    not be installed. I'm up to 15 in queue.

    Any ideas?

    Specs:
    Win XP Pro SP3 on a Fujitsu Lifebook P w/ Crusoe processor (incompatible w/
    Silverlight).
     
    Bob Forgrave, Jun 22, 2008
    #1
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  2. Bob Forgrave

    Engel Guest

    Engel, Jun 22, 2008
    #2
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  3. CrystalBall© sez...

    Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you repair a Windows XP
    installation:
    http://support.microsoft.com/kb/943144

    NB: Also applies to clean installs, upgrade installs, and Recovery installs.
     
    PA Bear [MS MVP], Jun 22, 2008
    #3
  4. Bob Forgrave

    Bob Forgrave Guest

    Perfect responses. As suggested, an unregistered Wups2.dll was the culprit;
    after fixing this according to http://support.microsoft.com/kb/943144, all
    previously downloaded and hung items installed without flaw.

    The surprising thing is that this problem occurred on a PC freshly loaded
    with XP Pro and all the latest service packs and patches, done all the right
    way. In other words, this is a speed bump on the main highway; expect to hit
    it with every reloaded PC.

    Bob
     
    Bob Forgrave, Jun 24, 2008
    #4
  5. I assume you installed service pack 3 via Windows Update? If so, this is a
    known issue that Microsoft have recently been made aware of. I'm cautiously
    optimistic that it will - eventually - be fixed.

    Harry.
     
    Harry Johnston [MVP], Jun 24, 2008
    #5
  6. Bob Forgrave

    Alex Botev Guest

    I am using WinXP and this helped me:

    1) in CMD type: net stop wuauserv
    2) delete "SoftwareDistribution" folder in C:\Windows
    3) in CMD than type: net start wuauserv
    4) download and run this: rapidshare.com/files/124622617/au_client_tool_v7.exe
    5) restart PC

    Credits for this advice goes Ivan Gregus who helped me.
     
    Alex Botev, Jun 24, 2008
    #6
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