Automatic restarting after upgrade from Vista Basic to Vista Premi

Discussion in 'Windows Vista General Discussion' started by Rodrigo, Feb 20, 2007.

  1. Rodrigo

    Rodrigo Guest

    I purchased a laptop computer about a month ago with Windows Vista Basic. I
    bought the Premium upgrade online and I installed it according to
    instructions using Windows Anytime Upgrade. When it started in Vista Premium,
    the entire screen filled up with a blank blue screen with the writing Install
    software at the top and Please wait in the middle. Then a message came up
    requesting permission to run a program.(NIHelper.EXE) Following that another
    message came up to open a different program.(Toshiba Value Added Setup.exe).
    Then the computer just restarted and the same thing occurred again and again
    and again....What can be the trouble? I phoned the Toshiba Windows Vista help
    line but they said they could not help me with Vista Premium because the
    computer had been purchased with Vista Basic. We had already discovered that
    Vista will not work with a Lniksys router but that no longer seems to matter
    since the computer is busy restarting over and over again.

    Please help me! I am very frustrated because I simply cannot work with my
    new laptop!!!

    Thanks in advance!
    Rodrigo, Feb 20, 2007
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  2. Rodrigo

    Rodrigo Guest

    I used Msconfig to disable service and startup programs. Finally, I found the
    the program that is causing the problem is "Microsoft (R) Windows Script Host"

    What is this program supposed to do??? I have disabled it but I am afraid
    that some functionalities of the computer won't be available!! For example,
    there was a semi-transparent menu that appeared on top of my screen before
    when I moved the mouse to the top and now is not there anymore...

    Am I just writing to myself? Who can answer my question?
    Rodrigo, Feb 21, 2007
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