Automatic updates stopped working after SP3 has been installed

Discussion in 'Windows Update' started by Alexander, Jun 3, 2008.

  1. Alexander

    Alexander Guest

    Hello,

    We have a corporate WSUS server that all workstations use for getting
    updates.

    After installing SP3 on a new Windows XP box, that box stopped getting
    updates. Its WindowsUpdate.log contains SOAP errors:
    ....
    2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
    2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
    server updates +++++++++++
    2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://sus:8530/ClientWebService/client.asmx
    2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
    ClientId.
    2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
    or new PID is available
    2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
    cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
    71b1e082-140e-45da-ad43-ba80b1e0cb59.
    2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
    cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
    DNS name = comp.domain.biz
    2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
    http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
    2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure, error
    = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code
    = 200
    2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
    2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
    occurred
    2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
    ErrorCode:InternalServerError(5)
    2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Message:(null)
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
    ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
    failed.: 0x8024400e
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates: 0x8024400e
    2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024400e
    2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
    synchronize, error = 0x8024400E
    2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
    0x8024400E
    2008-06-03 19:07:46:503 1052 2f8 Agent *********
    2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
    updates [CallerId = AutomaticUpdates]
    2008-06-03 19:07:46:503 1052 2f8 Agent *************
    2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
    Searching for update with error 0x8024400e
    2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
    updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
    2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback failed,
    result = 0x8024400E
    2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find updates
    with error code 8024400E
    2008-06-03 19:07:46:503 1052 d10 AU #########
    2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for updates
    [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
    2008-06-03 19:07:46:503 1052 d10 AU #############
    2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout to
    2008-06-03 20:07:46
    2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
    {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1 148
    101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
    Failure Software Synchronization Windows Update Client failed to detect
    with error 0x8024400e.



    WSUS server's SoftwareDistribution.log contains:

    2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
    System.ArgumentException: Item has already been added. Key in dictionary:
    '19202' Key being added: '19202'
    at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean
    add)
    at System.Collections.Hashtable.Add(Object key, Object value)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.GetSyncInfo(DataAccess
    dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
    haveGroupsChanged, Boolean doChunking)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SoftwareSync(DataAccess
    dataAccess, UnencryptedCookieData cookieData, Int32[]
    installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean haveGroupsChanged,
    Boolean expressQuery)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie
    cookie, SyncUpdateParameters parameters)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie
    cookie, SyncUpdateParameters parameters)
    at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie,
    SyncUpdateParameters parameters)
    at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[]
    arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
    RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
    arguments, Signature sig, MethodAttributes methodAttributes,
    RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
    invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean
    skipVisibilityChecks)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
    invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
    at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target,
    Object[] values)
    at System.Web.Services.Protocols.WebServiceHandler.Invoke()
    at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()
    at
    System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext
    context)
    at
    System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
    completedSynchronously)
    at
    System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception
    error)
    at
    System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext
    context, AsyncCallback cb, Object extraData)
    at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
    at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
    at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32
    iWRType)
    2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
    ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
    ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
    Message=, Client=?

    I've tried to delete SusCliendId from workstation's registry,
    SoftwareDistribution folder from workstation's Windows folder - nothing
    helps.

    All other workstations in AD domain are updating from that WSUS server
    perfectly.

    Please, help!
     
    Alexander, Jun 3, 2008
    #1
    1. Advertisements

  2. Try this.
    net stop wuauserv
    net stop bits
    rename the c:\windows\software distribution folder
    net start bits
    net start wuauserv

    If this doesn't fix it, then force a reinstall of the agent by downloading
    http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.6
    5/WindowsUpdateAgent30-x86.exe
    and installing with the /wuforce switch

    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 3, 2008
    #2
    1. Advertisements

  3. Forwarded to WSUS newsgroup
    (microsoft.public.windows.server.update_services) via crosspost as a
    convenience to OP.

    On the web:
    http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services

    In your newsreader:
    news://msnews.microsoft.com/microsoft.public.windows.server.update_services

    NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:

    <QP>
    Try this.
    net stop wuauserv
    net stop bits
    rename the c:\windows\software distribution folder
    net start bits
    net start wuauserv

    If this doesn't fix it, then force a reinstall of the agent by downloading
    http://download.windowsupdate.com/W...lone/7.1.6001.65/WindowsUpdateAgent30-x86.exe
    and installing with the /wuforce switch
    </QP>
    --
    ~PA Bear

     
    PA Bear [MS MVP], Jun 3, 2008
    #3
  4. Alexander

    Alexander Guest

    Thanks for your such a fast answer, Eddie!

    Unfortunately, both of your suggestions didn't help.

    I suppose, this is a problem on a server side, since it looks like a
    duplicate key in database:
    2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
    System.ArgumentException: Item has already been added. Key in dictionary:
    '19202' Key being added: '19202'
    at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean
    add)
    ....

    If you have any other suggestions, please, let me know!
     
    Alexander, Jun 4, 2008
    #4
  5. How about this:

    net stop wuauserv

    Delete the following registry keys:

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\PingID

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AccountDomainSi
    d

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientId

    net start wuauserv
    wuauclt.exe /resetauthorization /detectnow


    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 4, 2008
    #5
  6. Alexander

    Alexander Guest

    Just tried your suggestion. Since there are no PingID and AccountDomainSid,
    I've deleted SusClientId only.
    Not helped either :(

    Looks like I've discovered the sequence of actions that led to the current
    issue:
    1. After installing SP3 warnings and soap errors came up
    2. One of our IT support guys deleted SusClientId instead of removing
    SoftwareDistribution folder
    3. And now nothing helps

    Any other thoughts?
     
    Alexander, Jun 5, 2008
    #6
  7. Is this the ONLY client machine that has this problem?
    Most of the time this is a WSUS server side problem, but that would cause
    all of your clients to fail.
    How many computers check into your WSUS server?


    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 5, 2008
    #7
  8. Alexander

    Alexander Guest

    It appears, there are two more clients that have such a problem: Windows
    2000 SP4 and Windows XP SP1.
    In total, there are approx. 50 computers that use WSUS server.
     
    Alexander, Jun 6, 2008
    #8
  9. OK, well lets try the shotgun approach to see what happnes. Run my tool
    from:
    http:\\www.codeplex.com\aureset


    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 9, 2008
    #9
  10. Alexander

    Alexander Guest

    Alexander, Jun 10, 2008
    #10
  11. Are the machines getting the error below on the same network segment as
    those not getting the error?
    ( WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7,
    soap error code = 400)

    The logs that the tool generates probably are not going to help with this.
    I think at this point we would have to get a network trace and have you
    open a case with us so we can really dig into it.

    Thanks for the VirusTotal link. Thats interesting. I can see how what it
    does would look suspect.

    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Hi Eddie,

    This didn't help unfortunately. Do you need me to send generated log files
    somewhere?

    Please, mention, that couple of antiviruses thinks your software is a virus:
    http://www.virustotal.com/analisis/e23a9b0bebcada0986f8502edd0fa454
     
    Eddie Bowers [MSFT], Jun 11, 2008
    #11
  12. Alexander

    APlus Guest

    I have the same problem:

    WindowsUpdate.log shows:
    WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7,
    soap error code = 400, HTTP status code = 200
    WARNING: SOAP Fault: 0x000190

    SoftwareDistribution.log shows:
    Error w3wp.5 ClientImplementation.SyncUpdates System.ArgumentException:
    Item has already been added. Key in dictionary: '8135' Key being added:
    '8135'

    Nothing helps, already tried:
    1) wuauclt.exe /resetauthorization /detectnow
    2) Deleted SoftwareDistribution Folder
    3) WindowsUpdateAgent30-x86.exe /wuforce
    4) Deleted SusClientId and Validation Registry Keys

    It looks like a server side problem...

    Any help is appreciated!

     
    APlus, Jun 15, 2008
    #12
  13. Alexander

    groovyf Guest

    Also now have the same. PC was XP2 and not on the domain. Installed SP3, then
    joined domain and used wuauclt /detectnow to force a check-in.

    Getting SOAP errors, etc and "duplicate key" in softwaredistribution.log on
    WSUS server

    Tried the usual steps... resetauth, delete SusclientID, etc, etc.
    reinstalled Update Agent

    Any known fix for this?

    [PC is being set-up for a user who's current PC has issues. So renamed PC
    for them so I could create a new one. Have named the 'new' PC the same as the
    one with issues used to be called. I suspect the issue may lie with this in
    the WSUS db?]
     
    groovyf, Jun 17, 2008
    #13
  14. I was having the same problems, but managed to fix the problem by
    reinstalling the WUA with /wuforce, as per Eddie's first set of instructions.
    However, please note that the download locations that Eddie provided for the
    WUA are for the very latest version of WUA, 7.1.6001.65:

    http://download.windowsupdate.com/W...alone/7.1.6001.65/WindowsUpdateAgent30-x86.ex
    http://download.windowsupdate.com/W...lone/7.1.6001.65/WindowsUpdateAgent30-x64.exe

    This is *not* the version of the WUA standalone executable that most people
    have. Most people are still using version 7.0.6000.381, which is the one that
    Microsoft are still distributing via Wuredist.cab (see
    http://msdn.microsoft.com/en-us/library/aa387285(VS.85).aspx).

    When I tried installing version 7.1.6001.65 with /wuforce, it fixed the
    problem for me.

    Regards,
    --
    Chris Hill
    ICT Technician - Colchester Royal Grammar School


     
    Christopher Hill, Jun 17, 2008
    #14
  15. Alexander

    groovyf Guest

    Thanks for the info, Chris.
    I'll give that a go when I'm back in work tomorrow.
    I do know that my client PCs are on 7.1.6001.65 as .log file states no
    update required for Agent files.

    I'll respond tomorrow with results.

    Thanks
    Craig
     
    groovyf, Jun 17, 2008
    #15
  16. Alexander

    Chris Guest

    Hi,

    I have the same issues with the duplicate key being created with a new
    laptop joining the network. I tried reinstalling the client OS and rejoining
    but with the same results, admitedly I gave the client the same machine name.
    This is the 50th client to join the WSUS server. Anyone found a fix yet?

    Thanks

    Chris


     
    Chris, Jun 18, 2008
    #16
  17. Alexander

    groovyf Guest

    It was looking good up until I forced a detection using wuauclt /detectnow....

    Once I'd installed (using /wuforce) the Agent update, the PC checked into
    WSUS, yet reported 0 Updates Required (which was odd, as I'd just approved a
    whole bunch load of June's updates yesterday morning)
    Then I forced a checkin, and it failed with the same error as before.
    This was done on a totally different PC (using a toally different image that
    I'd pushed out to 3 PCs last week with problems)
    The PC appears in WSUS with status as "Not reported in yet"

    WindowsUpdate.log: (sorry for large log spam)

    2008-06-18 08:49:57:875 1028 5ac Agent *********** Agent: Initializing
    Windows Update Agent ***********
    2008-06-18 08:49:57:875 1028 5ac Agent *********** Agent: Initializing
    global settings cache ***********
    2008-06-18 08:49:57:875 1028 5ac Agent * WSUS server: http://wsus-01
    2008-06-18 08:49:57:875 1028 5ac Agent * WSUS status server:
    http://ukmy-wsus-01
    2008-06-18 08:49:57:875 1028 5ac Agent * Target group: UKMY Computer
    Accounts
    2008-06-18 08:49:57:875 1028 5ac Agent * Windows Update access disabled: No
    2008-06-18 08:49:58:406 1028 538 Report *********** Report: Initializing
    static reporting data ***********
    2008-06-18 08:49:58:406 1028 538 Report * OS Version = 5.1.2600.2.0.65792
    2008-06-18 08:49:58:500 1028 538 Report * Computer Brand = Dell Computer
    Corporation
    2008-06-18 08:49:58:500 1028 538 Report * Computer Model = OptiPlex SX270

    2008-06-18 08:49:58:500 1028 538 Report * Bios Revision = A06
    2008-06-18 08:49:58:500 1028 538 Report * Bios Name = Phoenix ROM BIOS
    PLUS Version 1.10 A06
    2008-06-18 08:49:58:500 1028 538 Report * Bios Release Date =
    2004-09-29T00:00:00
    2008-06-18 08:49:58:500 1028 538 Report * Locale ID = 1033
    2008-06-18 08:50:00:656 3708 e80 Misc =========== Logging initialized
    (build: 7.1.6001.65, tz: +0100) ===========
    2008-06-18 08:50:00:656 3708 e80 Misc = Process:
    C:\WINDOWS\system32\wuauclt.exe
    2008-06-18 08:50:00:656 3708 e80 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2008-06-18 08:50:00:656 3708 e80 DtaStor Default service for AU is
    {00000000-0000-0000-0000-000000000000}
    2008-06-18 08:50:00:719 3708 e80 DtaStor Default service for AU is
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2008-06-18 08:50:00:734 1028 5ac Agent WARNING: Failed to read the service
    id for re-registration 0x80070002
    2008-06-18 08:50:00:734 1028 5ac Agent WARNING: Missing service entry in the
    backup data store; cleaning up
    2008-06-18 08:50:00:734 1028 5ac DnldMgr Download manager restoring 0
    downloads
    2008-06-18 08:50:00:734 1028 5ac AU ########### AU: Initializing Automatic
    Updates ###########
    2008-06-18 08:50:00:734 1028 5ac AU # WSUS server: http://wsus-01
    2008-06-18 08:50:00:734 1028 5ac AU # Detection frequency: 22
    2008-06-18 08:50:00:734 1028 5ac AU # Target group: UKMY Computer Accounts
    2008-06-18 08:50:00:734 1028 5ac AU # Approval type: Scheduled (Policy)
    2008-06-18 08:50:00:734 1028 5ac AU # Scheduled install day/time: Every
    day at 5:00
    2008-06-18 08:50:00:734 1028 5ac AU # Auto-install minor updates: Yes
    (Policy)
    2008-06-18 08:50:00:734 1028 5ac AU # Will interact with non-admins
    (Non-admins are elevated)
    2008-06-18 08:50:00:781 1028 5ac AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:50:00:781 1028 5ac AU AU finished delayed initialization
    2008-06-18 08:50:00:781 1028 538 AU #############
    2008-06-18 08:50:00:781 1028 538 AU ## START ## AU: Search for updates
    2008-06-18 08:50:00:781 1028 538 AU #########
    2008-06-18 08:50:00:781 1028 538 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {07050A77-AAAC-4E4A-990F-7E234A90D619}]
    2008-06-18 08:50:00:781 1028 d4c Agent *************
    2008-06-18 08:50:00:781 1028 d4c Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:50:00:781 1028 d4c Agent *********
    2008-06-18 08:50:00:781 1028 d4c Agent * Online = No; Ignore download
    priority = No
    2008-06-18 08:50:00:781 1028 d4c Agent * Criteria = "IsHidden=0 and
    IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    IsAssigned=1 and RebootRequired=1"
    2008-06-18 08:50:00:781 1028 d4c Agent * ServiceID =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-06-18 08:50:00:922 1028 d4c Agent * Found 0 updates and 0 categories
    in search; evaluated appl. rules of 0 out of 0 deployed entities
    2008-06-18 08:50:00:922 1028 d4c Agent *********
    2008-06-18 08:50:00:922 1028 d4c Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:50:00:922 1028 d4c Agent *************
    2008-06-18 08:50:00:922 1028 ec0 AU >>## RESUMED ## AU: Search for updates
    [CallId = {07050A77-AAAC-4E4A-990F-7E234A90D619}]
    2008-06-18 08:50:00:922 1028 ec0 AU # 0 updates detected
    2008-06-18 08:50:00:922 1028 ec0 AU #########
    2008-06-18 08:50:00:922 1028 ec0 AU ## END ## AU: Search for updates
    [CallId = {07050A77-AAAC-4E4A-990F-7E234A90D619}]
    2008-06-18 08:50:00:922 1028 ec0 AU #############
    2008-06-18 08:50:01:734 1028 538 AU ########### AU: Uninitializing
    Automatic Updates ###########
    2008-06-18 08:50:01:766 1028 538 Report REPORT EVENT:
    {A704EAAA-BF7C-4946-BD37-2500A585E0C8} 2008-06-18
    08:50:00:781+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
    2008-06-18 08:50:01:781 1028 538 Service *********
    2008-06-18 08:50:01:781 1028 538 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2008-06-18 08:50:01:781 1028 538 Service *************
    2008-06-18 08:50:45:468 1068 108 Misc =========== Logging initialized
    (build: 7.1.6001.65, tz: +0100) ===========
    2008-06-18 08:50:45:484 1068 108 Misc = Process:
    C:\WINDOWS\System32\svchost.exe
    2008-06-18 08:50:45:500 1068 108 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2008-06-18 08:50:45:468 1068 108 Service *************
    2008-06-18 08:50:45:500 1068 108 Service ** START ** Service: Service startup
    2008-06-18 08:50:45:500 1068 108 Service *********
    2008-06-18 08:50:45:843 1068 108 Misc Registering binary:
    C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
    2008-06-18 08:50:46:468 1068 108 Misc Registering binary:
    C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups2.dll"
    2008-06-18 08:50:46:890 1068 108 Agent * WU client version 7.1.6001.65
    2008-06-18 08:50:46:890 1068 108 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2008-06-18 08:50:46:953 1068 108 Agent * Access type: No proxy
    2008-06-18 08:50:46:953 1068 108 Agent * Network state: Connected
    2008-06-18 08:51:32:583 1068 108 Agent *********** Agent: Initializing
    Windows Update Agent ***********
    2008-06-18 08:51:32:583 1068 108 Agent *********** Agent: Initializing
    global settings cache ***********
    2008-06-18 08:51:32:583 1068 108 Agent * WSUS server: http://wsus-01
    2008-06-18 08:51:32:583 1068 108 Agent * WSUS status server:
    http://ukmy-wsus-01
    2008-06-18 08:51:32:583 1068 108 Agent * Target group: UKMY Computer
    Accounts
    2008-06-18 08:51:32:583 1068 108 Agent * Windows Update access disabled: No
    2008-06-18 08:51:32:598 1068 108 DnldMgr Download manager restoring 0
    downloads
    2008-06-18 08:51:32:598 1068 108 AU ########### AU: Initializing Automatic
    Updates ###########
    2008-06-18 08:51:32:598 1068 108 AU # WSUS server: http://wsus-01
    2008-06-18 08:51:32:598 1068 108 AU # Detection frequency: 22
    2008-06-18 08:51:32:598 1068 108 AU # Target group: UKMY Computer Accounts
    2008-06-18 08:51:32:598 1068 108 AU # Approval type: Scheduled (Policy)
    2008-06-18 08:51:32:598 1068 108 AU # Scheduled install day/time: Every
    day at 5:00
    2008-06-18 08:51:32:598 1068 108 AU # Auto-install minor updates: Yes
    (Policy)
    2008-06-18 08:51:32:598 1068 108 AU # Will interact with non-admins
    (Non-admins are elevated)
    2008-06-18 08:51:32:598 1068 108 AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:51:33:114 1068 108 Report *********** Report: Initializing
    static reporting data ***********
    2008-06-18 08:51:33:114 1068 108 Report * OS Version = 5.1.2600.2.0.65792
    2008-06-18 08:51:33:145 1068 108 Report * Computer Brand = Dell Computer
    Corporation
    2008-06-18 08:51:33:145 1068 108 Report * Computer Model = OptiPlex SX270

    2008-06-18 08:51:33:145 1068 108 Report * Bios Revision = A06
    2008-06-18 08:51:33:145 1068 108 Report * Bios Name = Phoenix ROM BIOS
    PLUS Version 1.10 A06
    2008-06-18 08:51:33:145 1068 108 Report * Bios Release Date =
    2004-09-29T00:00:00
    2008-06-18 08:51:33:145 1068 108 Report * Locale ID = 1033
    2008-06-18 08:51:33:223 1068 108 AU AU finished delayed initialization
    2008-06-18 08:51:33:223 1068 108 AU #############
    2008-06-18 08:51:33:223 1068 108 AU ## START ## AU: Search for updates
    2008-06-18 08:51:33:223 1068 108 AU #########
    2008-06-18 08:51:33:223 1068 108 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {2311F1DA-EA12-4B63-89F9-681032EE8496}]
    2008-06-18 08:51:33:238 1068 e68 Agent *************
    2008-06-18 08:51:33:238 1068 e68 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:51:33:238 1068 e68 Agent *********
    2008-06-18 08:51:33:238 1068 e68 Agent * Online = No; Ignore download
    priority = No
    2008-06-18 08:51:33:238 1068 e68 Agent * Criteria = "IsHidden=0 and
    IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    IsAssigned=1 and RebootRequired=1"
    2008-06-18 08:51:33:238 1068 e68 Agent * ServiceID =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-06-18 08:51:33:363 1068 e68 Agent * Found 0 updates and 0 categories
    in search; evaluated appl. rules of 0 out of 0 deployed entities
    2008-06-18 08:51:33:363 1068 e68 Agent *********
    2008-06-18 08:51:33:363 1068 e68 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:51:33:363 1068 e68 Agent *************
    2008-06-18 08:51:33:363 1068 e84 AU >>## RESUMED ## AU: Search for updates
    [CallId = {2311F1DA-EA12-4B63-89F9-681032EE8496}]
    2008-06-18 08:51:33:363 1068 e84 AU # 0 updates detected
    2008-06-18 08:51:33:363 1068 e84 AU #########
    2008-06-18 08:51:33:363 1068 e84 AU ## END ## AU: Search for updates
    [CallId = {2311F1DA-EA12-4B63-89F9-681032EE8496}]
    2008-06-18 08:51:33:363 1068 e84 AU #############
    2008-06-18 08:51:33:363 1068 e84 AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:51:38:204 1068 e68 Report REPORT EVENT:
    {87F6C986-EEDB-45C7-8DBD-63396724C451} 2008-06-18
    08:51:32:598+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
    2008-06-18 08:52:17:379 1068 55c AU Triggering AU detection through
    DetectNow API
    2008-06-18 08:52:17:379 1068 55c AU Triggering Online detection
    (non-interactive)
    2008-06-18 08:52:17:379 1068 108 AU #############
    2008-06-18 08:52:17:379 1068 108 AU ## START ## AU: Search for updates
    2008-06-18 08:52:17:379 1068 108 AU #########
    2008-06-18 08:52:17:379 1068 108 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {381FCB21-D225-4302-9FD0-7212CB5DD64F}]
    2008-06-18 08:52:17:379 1068 e68 Agent *************
    2008-06-18 08:52:17:379 1068 e68 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:52:17:379 1068 e68 Agent *********
    2008-06-18 08:52:17:379 1068 e68 Agent * Online = Yes; Ignore download
    priority = No
    2008-06-18 08:52:17:379 1068 e68 Agent * Criteria = "IsHidden=0 and
    IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    IsAssigned=1 and RebootRequired=1"
    2008-06-18 08:52:17:379 1068 e68 Agent * ServiceID =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-06-18 08:52:17:754 1068 e68 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2008-06-18 08:52:17:816 1068 e68 Misc Microsoft signed: Yes
    2008-06-18 08:52:17:910 1068 e68 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2008-06-18 08:52:17:925 1068 e68 Misc Microsoft signed: Yes
    2008-06-18 08:52:17:925 1068 e68 Setup *********** Setup: Checking whether
    self-update is required ***********
    2008-06-18 08:52:17:925 1068 e68 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2008-06-18 08:52:17:957 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version =
    7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:972 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:988 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:52:17:988 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:52:17:988 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:52:18:003 1068 e68 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:52:18:003 1068 e68 Setup * IsUpdateRequired = No
    2008-06-18 08:52:18:128 1068 e68 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2008-06-18 08:52:18:128 1068 e68 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://ukmy-wsus-01/ClientWebService/client.asmx
    2008-06-18 08:52:18:222 1068 e68 PT WARNING: Cached cookie has expired or
    new PID is available
    2008-06-18 08:52:18:222 1068 e68 PT Initializing simple targeting cookie,
    clientId = 220ce969-7480-4600-ba71-39f9e521d1fe, target group = UKMY Computer
    Accounts, DNS name = ukmy-4400387.tlr.thomson.com
    2008-06-18 08:52:18:222 1068 e68 PT Server URL =
    http://wsus-01/SimpleAuthWebService/SimpleAuth.asmx
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: SyncUpdates failure, error =
    0x8024400E, soap client error = 7, soap error code = 400, HTTP status code =
    200
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: SOAP Fault: 0x000190
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: faultstring:Fault occurred
    2008-06-18 08:52:24:796 1068 e68 PT WARNING:
    ErrorCode:InternalServerError(5)
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: Message:(null)
    2008-06-18 08:52:24:796 1068 e68 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2008-06-18 08:52:24:796 1068 e68 PT WARNING:
    ID:2a7f108f-cb70-4a22-8b6d-6fa5b2b62dae
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: PTError: 0x8024400e
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: SyncUpdates_WithRecovery
    failed.: 0x8024400e
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: Sync of Updates: 0x8024400e
    2008-06-18 08:52:24:796 1068 e68 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024400e
    2008-06-18 08:52:24:796 1068 e68 Agent * WARNING: Failed to synchronize,
    error = 0x8024400E
    2008-06-18 08:52:24:827 1068 e68 Agent * WARNING: Exit code = 0x8024400E
    2008-06-18 08:52:24:827 1068 e68 Agent *********
    2008-06-18 08:52:24:827 1068 e68 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:52:24:827 1068 e68 Agent *************
    2008-06-18 08:52:24:827 1068 e68 Agent WARNING: WU client failed Searching
    for update with error 0x8024400e
    2008-06-18 08:52:24:842 1068 e84 AU >>## RESUMED ## AU: Search for updates
    [CallId = {381FCB21-D225-4302-9FD0-7212CB5DD64F}]
    2008-06-18 08:52:24:842 1068 e84 AU # WARNING: Search callback failed,
    result = 0x8024400E
    2008-06-18 08:52:24:842 1068 e84 AU # WARNING: Failed to find updates with
    error code 8024400E
    2008-06-18 08:52:24:842 1068 e84 AU #########
    2008-06-18 08:52:24:842 1068 e84 AU ## END ## AU: Search for updates
    [CallId = {381FCB21-D225-4302-9FD0-7212CB5DD64F}]
    2008-06-18 08:52:24:842 1068 e84 AU #############
    2008-06-18 08:52:24:842 1068 e84 AU AU setting next detection timeout to
    2008-06-18 12:52:24
    2008-06-18 08:52:24:842 1068 e84 AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:52:29:823 1068 e68 Report REPORT EVENT:
    {E6BA320E-698C-43C8-A404-EFC1E26B84DA} 2008-06-18
    08:52:24:827+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software
    Synchronization Windows Update Client failed to detect with error 0x8024400e.
    2008-06-18 08:56:12:389 1068 ddc AU AU found 0 updates for install at shutdown
    2008-06-18 08:56:12:420 252 630 Misc =========== Logging initialized
    (build: 7.1.6001.65, tz: +0100) ===========
    2008-06-18 08:56:12:420 252 630 Misc = Process: C:\WINDOWS\Explorer.EXE
    2008-06-18 08:56:12:420 252 630 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2008-06-18 08:56:12:420 252 630 Shutdwn Install at shutdown: no updates to
    install
    2008-06-18 08:56:19:450 1068 108 AU ########### AU: Uninitializing
    Automatic Updates ###########
    2008-06-18 08:56:19:497 1068 108 Service *********
    2008-06-18 08:56:19:497 1068 108 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2008-06-18 08:56:19:497 1068 108 Service *************
    2008-06-18 08:57:03:203 1068 248 Misc =========== Logging initialized
    (build: 7.1.6001.65, tz: +0100) ===========
    2008-06-18 08:57:03:218 1068 248 Misc = Process:
    C:\WINDOWS\System32\svchost.exe
    2008-06-18 08:57:03:218 1068 248 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2008-06-18 08:57:03:203 1068 248 Service *************
    2008-06-18 08:57:03:218 1068 248 Service ** START ** Service: Service startup
    2008-06-18 08:57:03:218 1068 248 Service *********
    2008-06-18 08:57:03:671 1068 248 Agent * WU client version 7.1.6001.65
    2008-06-18 08:57:03:671 1068 248 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2008-06-18 08:57:03:687 1068 248 Agent * Access type: No proxy
    2008-06-18 08:57:03:687 1068 248 Agent * Network state: Connected
    2008-06-18 08:57:49:737 1068 248 Agent *********** Agent: Initializing
    Windows Update Agent ***********
    2008-06-18 08:57:49:737 1068 248 Agent *********** Agent: Initializing
    global settings cache ***********
    2008-06-18 08:57:49:737 1068 248 Agent * WSUS server: http://wsus-01
    2008-06-18 08:57:49:737 1068 248 Agent * WSUS status server:
    http://ukmy-wsus-01
    2008-06-18 08:57:49:737 1068 248 Agent * Target group: UKMY Computer
    Accounts
    2008-06-18 08:57:49:737 1068 248 Agent * Windows Update access disabled: No
    2008-06-18 08:57:49:737 1068 248 DnldMgr Download manager restoring 0
    downloads
    2008-06-18 08:57:49:752 1068 248 AU ########### AU: Initializing Automatic
    Updates ###########
    2008-06-18 08:57:49:752 1068 248 AU AU setting next detection timeout to
    2008-06-18 07:57:49
    2008-06-18 08:57:49:752 1068 248 AU # WSUS server: http://ukmy-wsus-01
    2008-06-18 08:57:49:752 1068 248 AU # Detection frequency: 22
    2008-06-18 08:57:49:752 1068 248 AU # Target group: UKMY Computer Accounts
    2008-06-18 08:57:49:752 1068 248 AU # Approval type: Scheduled (Policy)
    2008-06-18 08:57:49:752 1068 248 AU # Scheduled install day/time: Every
    day at 5:00
    2008-06-18 08:57:49:752 1068 248 AU # Auto-install minor updates: Yes
    (Policy)
    2008-06-18 08:57:49:752 1068 248 AU # Will interact with non-admins
    (Non-admins are elevated)
    2008-06-18 08:57:49:752 1068 248 AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:57:49:752 1068 248 AU AU finished delayed initialization
    2008-06-18 08:57:50:299 1068 248 Report *********** Report: Initializing
    static reporting data ***********
    2008-06-18 08:57:50:299 1068 248 Report * OS Version = 5.1.2600.2.0.65792
    2008-06-18 08:57:50:393 1068 248 Report * Computer Brand = Dell Computer
    Corporation
    2008-06-18 08:57:50:393 1068 248 Report * Computer Model = OptiPlex SX270

    2008-06-18 08:57:50:393 1068 248 Report * Bios Revision = A06
    2008-06-18 08:57:50:393 1068 248 Report * Bios Name = Phoenix ROM BIOS
    PLUS Version 1.10 A06
    2008-06-18 08:57:50:393 1068 248 Report * Bios Release Date =
    2004-09-29T00:00:00
    2008-06-18 08:57:50:393 1068 248 Report * Locale ID = 1033
    2008-06-18 08:57:50:455 1068 248 AU #############
    2008-06-18 08:57:50:455 1068 248 AU ## START ## AU: Search for updates
    2008-06-18 08:57:50:455 1068 248 AU #########
    2008-06-18 08:57:50:455 1068 248 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {985EFB81-4612-41D0-840E-9BF7DE41A8E9}]
    2008-06-18 08:57:50:533 1068 718 Agent *************
    2008-06-18 08:57:50:533 1068 718 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:57:50:533 1068 718 Agent *********
    2008-06-18 08:57:50:533 1068 718 Agent * Online = Yes; Ignore download
    priority = No
    2008-06-18 08:57:50:533 1068 718 Agent * Criteria = "IsHidden=0 and
    IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
    IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
    IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
    DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
    IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
    IsAssigned=1 and RebootRequired=1"
    2008-06-18 08:57:50:533 1068 718 Agent * ServiceID =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-06-18 08:57:50:565 1068 718 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2008-06-18 08:57:50:643 1068 718 Misc Microsoft signed: Yes
    2008-06-18 08:57:50:986 1068 718 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2008-06-18 08:57:51:002 1068 718 Misc Microsoft signed: Yes
    2008-06-18 08:57:51:252 1068 718 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2008-06-18 08:57:51:267 1068 718 Misc Microsoft signed: Yes
    2008-06-18 08:57:51:330 1068 718 Setup *********** Setup: Checking whether
    self-update is required ***********
    2008-06-18 08:57:51:330 1068 718 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version =
    7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:377 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:392 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:392 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:392 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required
    version = 7.1.6001.65
    2008-06-18 08:57:51:392 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:57:51:392 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:57:51:408 1068 718 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 7.1.6001.65, required version
    = 7.1.6001.65
    2008-06-18 08:57:51:408 1068 718 Setup * IsUpdateRequired = No
    2008-06-18 08:57:52:283 1068 718 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2008-06-18 08:57:52:283 1068 718 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://ukmy-wsus-01/ClientWebService/client.asmx
    2008-06-18 08:57:52:392 1068 718 PT WARNING: Cached cookie has expired or
    new PID is available
    2008-06-18 08:57:52:392 1068 718 PT Initializing simple targeting cookie,
    clientId = 220ce969-7480-4600-ba71-39f9e521d1fe, target group = UKMY Computer
    Accounts, DNS name = ukmy-4400387.tlr.thomson.com
    2008-06-18 08:57:52:392 1068 718 PT Server URL =
    http://wsus-01/SimpleAuthWebService/SimpleAuth.asmx
    2008-06-18 08:57:55:156 1068 718 PT WARNING: SyncUpdates failure, error =
    0x8024400E, soap client error = 7, soap error code = 400, HTTP status code =
    200
    2008-06-18 08:57:55:156 1068 718 PT WARNING: SOAP Fault: 0x000190
    2008-06-18 08:57:55:156 1068 718 PT WARNING: faultstring:Fault occurred
    2008-06-18 08:57:55:156 1068 718 PT WARNING:
    ErrorCode:InternalServerError(5)
    2008-06-18 08:57:55:156 1068 718 PT WARNING: Message:(null)
    2008-06-18 08:57:55:156 1068 718 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2008-06-18 08:57:55:156 1068 718 PT WARNING:
    ID:b031366f-4e4d-419e-803c-9d0004d26d88
    2008-06-18 08:57:55:156 1068 718 PT WARNING: PTError: 0x8024400e
    2008-06-18 08:57:55:156 1068 718 PT WARNING: SyncUpdates_WithRecovery
    failed.: 0x8024400e
    2008-06-18 08:57:55:156 1068 718 PT WARNING: Sync of Updates: 0x8024400e
    2008-06-18 08:57:55:156 1068 718 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024400e
    2008-06-18 08:57:55:156 1068 718 Agent * WARNING: Failed to synchronize,
    error = 0x8024400E
    2008-06-18 08:57:55:172 1068 718 Agent * WARNING: Exit code = 0x8024400E
    2008-06-18 08:57:55:172 1068 718 Agent *********
    2008-06-18 08:57:55:172 1068 718 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-06-18 08:57:55:172 1068 718 Agent *************
    2008-06-18 08:57:55:172 1068 718 Agent WARNING: WU client failed Searching
    for update with error 0x8024400e
    2008-06-18 08:57:55:172 1068 798 AU >>## RESUMED ## AU: Search for updates
    [CallId = {985EFB81-4612-41D0-840E-9BF7DE41A8E9}]
    2008-06-18 08:57:55:172 1068 798 AU # WARNING: Search callback failed,
    result = 0x8024400E
    2008-06-18 08:57:55:172 1068 798 AU # WARNING: Failed to find updates with
    error code 8024400E
    2008-06-18 08:57:55:172 1068 798 AU #########
    2008-06-18 08:57:55:172 1068 798 AU ## END ## AU: Search for updates
    [CallId = {985EFB81-4612-41D0-840E-9BF7DE41A8E9}]
    2008-06-18 08:57:55:172 1068 798 AU #############
    2008-06-18 08:57:55:172 1068 798 AU AU setting next detection timeout to
    2008-06-18 12:57:55
    2008-06-18 08:57:55:172 1068 798 AU Setting AU scheduled install time to
    2008-06-19 04:00:00
    2008-06-18 08:57:55:188 1068 718 Report REPORT EVENT:
    {DB9D4172-EB8A-4DA3-B4F3-A9911B060E27} 2008-06-18
    08:57:55:172+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software
    Synchronization Windows Update Client failed to detect with error 0x8024400e.
     
    groovyf, Jun 18, 2008
    #17
  18. Alexander

    groovyf Guest

    I'm just in process now of tetsing a PC using a different name. But this
    can't be a solution as we have to stick to specific naming conventions per
    user.

    If it's revolving around WSUS server's database how has this suddenly
    happened? I don't recall hearing about any updates to WSUS. What will have
    caused this? Can't be any client updates as a PC isn't even checking in
    correctly to get up-to-date.
     
    groovyf, Jun 18, 2008
    #18
  19. Alexander

    groovyf Guest

    Update:
    Have imaged another PC, and given it a new name that hasn't ever been used
    before ("BADBOY"), and still getting the same error.

    According to WSUS it's a duplicate and giving exactly the same "Key" as a
    different PC I was using yesterday with a different name. This is causing
    real headaches as I can't roll out any new PCs as they won't get updates.

    This from SoftwareDistribution.log on WSUS server:

    2008-06-18 08:36:00.198
    UTC Error w3wp.5 ClientImplementation.SyncUpdates System.ArgumentException:
    Item has already been added. Key in dictionary: '9181' Key being added:
    '9181'
    at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean
    add)
    at System.Collections.Hashtable.Add(Object key, Object value)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.GetSyncInfo(DataAccess
    dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
    haveGroupsChanged, Boolean doChunking)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SoftwareSync(DataAccess
    dataAccess, UnencryptedCookieData cookieData, Int32[]
    installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean haveGroupsChanged,
    Boolean expressQuery)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie
    cookie, SyncUpdateParameters parameters)
    at
    Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie
    cookie, SyncUpdateParameters parameters)
    at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie,
    SyncUpdateParameters parameters)
    at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[]
    arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
    RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
    arguments, Signature sig, MethodAttributes methodAttributes,
    RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
    invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean
    skipVisibilityChecks)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
    invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
    at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target,
    Object[] values)
    at System.Web.Services.Protocols.WebServiceHandler.Invoke()
    at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()
    at
    System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context)
    at
    System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
    completedSynchronously)
    at
    System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
    at
    System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
    at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
    at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
    at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32
    iWRType)
    2008-06-18 08:36:00.198
    UTC Warning w3wp.5 SoapUtilities.CreateException ThrowException: actor =
    http://ukmy-wsus-01/ClientWebService/client.asmx,
    ID=db611dc4-ce69-4afe-99e7-610ed31b8580, ErrorCode=InternalServerError,
    Message=, Client=?
     
    groovyf, Jun 18, 2008
    #19
  20. Alexander

    Chris Guest

    Hi,

    I have the same problem with the key duplication error. It must be a
    database issue. Are you running your db on SQL 2005 or the internal DB?
    Also is your client Vista SP1 or something else?

    Regards

    Chris


     
    Chris, Jun 18, 2008
    #20
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