Avast - has anyone else experienced this?

Discussion in 'Windows Vista Security' started by Richard Urban, Jun 23, 2009.

  1. FOOD FOR THOUGHT

    I was talking to Western Digital today and they gave me an RMA to return a
    "defective" 1 gig hard drive that sounded like a garbage truck for the past
    4-5 days. I could hear the drive in the next room while watching television.
    I'm glad to say I don't have to return the drive.

    Today I downloaded the beta of Microsoft Security Essentials for testing
    purposes. I uninstalled Avast and installed MSE. After a reboot (I always do
    this after an install) the hard drive was quiet! The drive had previously
    sounded like the heads were slamming into the stops. What a noise. I also
    checked my processes in Task Manager and found that one Avast process had
    over 22 **BILLION** read accesses within 1/2 hour after booting up.

    Anyway, all now seems well. I guess it was an Avast update that started my
    main hard drive going spastic.
     
    Richard Urban, Jun 23, 2009
    #1
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  2. Richard Urban

    Curious Guest

    Are you sure you don't still have to return the drive? AFAIK WD cross ships
    RMA drives to get the new drive to you faster but also requires a credit
    card number so they can bill you for the new drive if you do not return the
    RMA'd drive with a certain time frame.
     
    Curious, Jun 23, 2009
    #2
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  3. I believe he meant that the drive is no longer acting sick, now that Avast
    is history.
     
    Gene E. Bloch, Jun 23, 2009
    #3
  4. Richard Urban

    webster72n Guest

    My Avast don't present me with any of the symptoms you describe and I
    definitely don't think it is the culprit.
    Curious probably has the right idea.

    Harry.
     
    webster72n, Jun 23, 2009
    #4
  5. Richard Urban

    Dave T. Guest

    Can't imagine what caused it. Been using Avast for a couple years, never
    heard of such. Perhaps something got corrupted.

    Dave T.
     
    Dave T., Jun 23, 2009
    #5

  6. I was going to reply similarly, but then I realized that when he said
    "I'm glad to say I don't have to return the drive," Richard was
    talking about what developed in his second paragraph. He doesn't have
    to return it because he no longer wants to replace it.

    As he said "Anyway, all now seems well."
     
    Ken Blake, MVP, Jun 23, 2009
    #6

  7. Although I run NOD32 on my main computer, I run Avast on two other
    computers here. I've also installed it for several other people. Like
    you, I haven't had any problems such as the one Richard had.

    Why he has experienced the "22 **BILLION** read accesses within 1/2
    hour," I don't know.
     
    Ken Blake, MVP, Jun 23, 2009
    #7
  8. Richard Urban

    JEWboy Guest

    why is the drive so small 1GB?
    Also I hate WesternDigital, much prefer Seagate, HITACHI (favorite), etc.,
    not WD
     
    JEWboy, Jun 24, 2009
    #8
  9. Richard Urban

    Drew Guest

    what is really strange is I had a somewhat similar experience with all my
    ram (4 Gigs) being used (10mb) left and my processor was thrashing away at
    97% It is a intel quad core 6600 when I finally got task manager open took
    about a hour for it to open I found a single process or should I say 72
    instances of it running. However different antivirus and different process
    (Logitech updater) but similar problem.. strange indeed!! I thought my
    computer was going to have a meltdown!
     
    Drew, Jun 24, 2009
    #9
  10. Wow that's a lot of reads. It probably wore down the drive quite bad... This
    issue would be unique to Avast I use Nod32 and find it quite nice and
    subtle.
     
    James Matthews, Jun 24, 2009
    #10
  11. I don't see how that is possible. I would still be very suspicious of
    the harddrive. Thrashing can be software related, but doesn't quite
    reach "garbage truck" level - not like defective bearings would.
     
    FromTheRafters, Jun 24, 2009
    #11
  12. It sounded like a small metal can with a few nuts and bolts in it being
    shaken.

    I removed Avast and it has been quiet for hours. Some kind of interaction
    with the particular hardware in my system I suspect. I am waiting to see if
    it starts up again.

    I still have the RMA. I was not going to do a cross ship.
     
    Richard Urban, Jun 24, 2009
    #12
  13. Richard Urban

    xfile Guest

    Judging from the cross-posting, is it intended for a product announcement,
    or it meant to say, dump Avast and use MSE?
     
    xfile, Jun 24, 2009
    #13
  14. Just trying to find out if others have had the same experience and if they
    found a cure. I dual boot with Vista and Windows 7. It is NOT happening on
    the Vista side.

    I frequently ignore what you have to say.
     
    Richard Urban, Jun 24, 2009
    #14
  15. Richard Urban

    xfile Guest

    Then why did you cross-post to different "Vista" newsgroups?

    And the core message is that you downloaded and installed MSE beta, and the
    problem went away, and as an experienced technician and an MVP, you didn't
    do any previous troubleshooting for the noise? How unlikely.
    Which is fine just that your track record shows that you are not exactly an
    objective person.
     
    xfile, Jun 24, 2009
    #15
  16. Richard Urban

    Woger Guest



    I use Avast but for me gives far to many false positives, I use the Free
    Kaspersky to compare..

    http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
     
    Woger, Jun 24, 2009
    #16
  17. You fail to either read or comprehend.

    Both I and Western Digital had nailed it down as a failing drive. They even
    gave me an MRA number. Removing Avast eliminated the problem. It has nothing
    to do with M/S's new security program except I loaded it after I removed
    Avast. I was giving the chain of events. I cross posted to the three
    newsgroups that I thought would get the best exposure. But you KNOW this.

    Can you comprehend THAT?
     
    Richard Urban, Jun 24, 2009
    #17
  18. Richard Urban

    +Bob+ Guest

    Avast is a red herring. First, you'd need to re-install it and see the
    problem recur, then remove it and see the problem go away again to
    have any sort of a reasonable test. Second, no one anywhere has
    reported a similar problem with Avast so it's very unlikely.

    I'd wager that you have a hardware problem. Your drive has temporarily
    recovered due to a change in the portion that's being accessed or file
    locations. It will act up again, or more likely just die when it's
    least convenient. Do the tests, prove it to yourself.
     
    +Bob+, Jun 24, 2009
    #18
  19. If you have run the Western Digital Data Lifeguard Diagnostic from
    http://support.wdc.com/product/download.asp?lang=en and identified a
    hardware problem AVAST is a red herring.

    If you haven't, I suggest you do so now. Intermittent hardware problems
    usually end in data loss when they are ignored in the hope that they
    have resolved themselves.
     
    Dominic Payer, Jun 24, 2009
    #19
  20. Richard Urban

    RalfG Guest

    Avast will scan every file (of monitored types) that is being read or
    written so something else could be accessing the drive and Avast would just
    be responding normally to that activity. When I notice apparently
    inexplicable AV activity I activate Avast's detailed info option for the
    relevant on-access scanning module, on the Advanced tab under Customize. It
    can at least identify the files being scanned and their location. OTOH
    whatever was causing it may have completed what it wanted to do while your
    AV was uninstalled, so the symptom might never happen again. ;-)
     
    RalfG, Jun 24, 2009
    #20
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