Avoid ATI PCI Express (3GIO) Filter Driver update for Vista

Discussion in 'Windows Update' started by Rich, Nov 15, 2007.

  1. Rich

    realcestmoi Guest

    Hi there,

    Use a restore point or roll back on the driver, repair windows, put your
    last made image back(up) and stick to the given advice in the future: if
    something works well: leave it be working WELL!

    Best regards,
    Michel Denie


     
    realcestmoi, Nov 17, 2007
    #21
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  2. The conversation (in its entirity):
    http://groups.google.com/group/micr...&q=insubject:THEY+insubject:GOT+insubject:ME#



    breadbaps wrote:
    <snip>

    Does not surprise me in the least. If it did - I wouldn't give the advice I
    have and; well, "most users of computers" are not going to learn any younger
    than they are right now what to look out for. Sometimes lessons come at a
    cost - hopefully others who are just lurking in these groups might learn it
    before they pay that cost. ;-)
     
    Shenan Stanley, Nov 17, 2007
    #22
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  3. superraccoon is correct but some people will have a slight problem with the
    proccess. in some cases usb devices such as mice, and\or keyboards will not
    function at all. with my legacy-free system(one without ps/2 keyboard and
    mouse ports, serial ports etc...) i found myself up a river without a paddle.
    but... i found that my mic still worked so i performed the same proccess
    without control devices. so if you so happen to have voice control activated
    and a working mic you have a way out. but if microsoft never had this
    problem none of us would be screwed.
     
    dracotonisamond, Nov 17, 2007
    #23
  4. Rich

    antioch Guest

    Much appreciated! send to

    Yum, yum - fresh email to spam - not munged

    Any solutions please do not email but reply in this group for the benefit of
    ALL

    Antioch
     
    antioch, Nov 17, 2007
    #24
  5. Rich

    Dave T. Guest

    Shenan Stanley wrote:

    (snip)
    Good advice SS. It should also be noted that MILLIONS of users (like me)
    downloaded and installed these updates with no problems. I'm not an MS
    lover, but it irks me for people to jolly themselves by claiming that
    somebody did something malicious to them.
     
    Dave T., Nov 17, 2007
    #25
  6. Rich

    melo1704 Guest

    I was able to ROOL BACK DRIVER to previous driver. It fixed both my mouse
    PCI and returned my display to normal. I think it was a PCI driver, it was
    the only one I could roll back. See windows help, how to restore a driver to
    its previous version. The date 11/15/07 should identify. Mel

     
    melo1704, Nov 17, 2007
    #26
  7. Rich

    Danny Howell Guest

    Hello, Today I also accepted the
    - ATI Technogies Inc - Other Hardware - ATI PCI Express (3GIO) Filter Driver
    Update along with the Media Center update.

    Now, It's not letting me view my screen saver, Nor is it letting me have the
    see through effect on Vista, Also, It;s not letting me have the home premium
    theme only home basic -.-.

    If anyone has any information for me as to how i can fix this problem.
    Please email me at

    Thanks,

    Danny Howell
     
    Danny Howell, Nov 18, 2007
    #27
  8. Rich

    Lonestar166 Guest

    mouse, booted up in safe mode, and did a system restore. All was well after
    that.
     
    Lonestar166, Nov 18, 2007
    #28
  9. Rich

    antioch Guest

    Silly thing to do - was your GPU broken/not working?
    Yum, yum - another email for my spam collection - reply in this group if you
    have a solution - then it will be for the benefit of ALL and not just one.
    After all, that is what newsgroups are for.
    Rgds
    Antioch
     
    antioch, Nov 18, 2007
    #29
  10. 1) Saying « relying on the Windows Updates for hardware drivers should *not* be done » is essentially denying the very purpose of the Hardware section of the MS Update site. What is the purpose of MS Update if one can't rely on it?

    2) Saying « Don't update hardware drivers unless it fixes something », thus reducing driver update to resuming something that was (or was assumed) working, is essentially denying any chance of progress or improvement. I was strongly against such deny a decade ago; sure facts now too often prompt to agree - at least when Microsoft is concerned - but not always, and anyway this should not be or remain the case.

    3) When you try installing a driver that is not MS-certified, you get warned *by MS (in its OS)* that you are wrong. Then when you install a WHQL-certified driver *using MS Update site*, you are told again that you are wrong.

    4) And when you notice the incoherence, MS-MVPs not only won't try to forward the problem up the ladder to management and developers until it gets fixed - but will even chastise you for not worshiping MS (staff or MVP-gods or else). Doubt it? see below the incredible "lessons" about it, and - cerise sur le gâteau - the final one about « Also - what did you mean by, " I knew I didn't need it but I wasn't sure "? » (and please don't laugh!).

    5) We all should remember that MS MVPs (or other official "volunteers") are actually not as volunteer as regular users posting here, who OTOH are most often doing so without any reward of any sort (e.g. no travel or invitation or free software), even without any consideration or indulgence or friendliness or understanding their suggestions or even trying to understand them.

    In conclusion I firmly request that MS management re-teaches their staff (and "volunteers" of all sorts) about:

    - respecting customers' choices and preferences
    - respecting *at all levels* MS statements, like the ones asking customers to trust MU and MS-certified drivers (developers' level: strive at making everything work as stated; MVPs level: of course tell users when things FAIL to work as stated, but don't pretend it is right to never trust it)
    - be modest when facing customers (e.g. never try teaching life to them!); remember (as is well known in all mature markets, like cars, curtains, food, etc) that the *average* customer is *high above* the *average* sales or "support" staff (and even more above *average* "volunteers" of all sorts); and this, in education, in knowledge, hence accordingly in modesty, politeness, regards to others; hence the low-rank-looking customer is *generally* much more knowledgeable than he pretends. All this tends to be forgotten in immature markets (like IT currently).
    - above all, be true in everything you say.

    Versailles, Sun 18 Nov 2007 21:46:00 +0100


    ----- Parent Message (links are clickable) -----
    From: Shenan Stanley <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 13:03:43 -0600 (19:03:43 GMT)
    Subject: Re: THEY GOT ME
    It has been explained before - many times - on these newsgroups by many different people that relying on the Windows Updates for hardware drivers should *not* be done. The hardware drivers that appear there have to be submitted to Microsoft by the hardware vendors anyway. They have to pay for the priviledge to have them placed there. There is also a process through which the drivers to be placed there have to go through to get the 'logo'/'certified'. That all takes time. By the time it is done - usually several releases from the manufacturer have passed by - sometimes solving issues with that original driver, sometimes just new features, sometimes nothing major.

    Due to the fact that the driver provided by Microsoft's updates for products that are non-Microsoft can be older than 'the latest' -> it's usually better *not* to take the chance. Just because it passed through whatever 'process' to get the logo/certification does not mean there are not problems with it - problems that the manufacturer may have found and repaired in later versions of the driver that they have chosen not to pay Microsoft to test/certify/put up for them.

    The Microsoft update process is (surprisingly - like everything else) not perfect. Things can and will go wrong - particularly when you throw in the pure number of variables you speak of when talking about computers and changing things across millions of them. You can help limit exposure to problems a bit by changing the downloads to something more manual where possible or getting the updates manually completely and reading about them first. The suggestions in these newsgroups about hardware drivers have almost always been the same:

    - Don't update hardware drivers unless it fixes something (or you think it might fix something) you are actually having trouble with (or if you just have to have the new feature it might have in it.)
    - When updating hardware drivers - get them from the manufacturer of said hardware. If Microsoft had nothing to do with the creation or support of the hardware originally - why trust them for it now?

    Also - what did you mean by, " I knew I didn't need it but I wasn't sure "? It's one or the other. You cannot "know you don't need" something and then "not be sure"... ;-)

    In that case (this is not just computer advice) from now own - I suggest you research and "be sure" before doing something if your gut is telling you that you don't "need it". ;-) The error here is not __just__ on "their part" for offering the update - but for those who accepted/installed the optional update(s) when they "knew [they] didn't need it". ;-)

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html


    ----- Parent Message (links are clickable) -----
    From: joe <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 10:36:01 -0800 (18:36:01 GMT)
    Subject: Re: THEY GOT ME

    Yes I will definitly do that from now on. However this is clearly a mistake, an error on their part. Windows update is not meant to offer irrelevant and downright faulty updates. Defeats the purpose of the program completely


    ----- Parent Message (links are clickable) -----
    From: realcestmoi <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/%
    Sent: Fri 16 Nov 2007 16:20:50 +0100 (15:20:50 GMT)
    Subject: Re: THEY GOT ME

    Hi there,

    Optional drivers, read the treath and do NOT take any non MS drivers from windows Update.

    System restore can be usefull if you did not follow the advice.

    Best regards,
    Michel Denie


    ----- Parent Message (links are clickable) -----
    From: <Joe>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 05:27:20 -0800 (13:27:20 GMT)
    Subject: THEY GOT ME

    THOSE BASTARDS GOT ME. WHY did i download that? I knew I didnt need it but I wasnt sure, I gave ms too much trust. Took me hours to figure this out. It disabled my mouse and keyboard. Even when you boot in safemode it still loads this ATIpcie driver. Only way I could find to fix it was to system restore from the windows disk !

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com
     
    Michel Merlin, Nov 18, 2007
    #30
  11. Rich

    David Guest

    Hello. I used this procedure from "Antioch":

    1. Go to Device Manager (To access device manager, Go to
    START/CONTROL PANEL/SYSTEM & MAINTENANCE/SYSTEM/DEVICE MANAGER

    2. Expand "SYSTEM DEVICES"

    3. Find "ATI PCI EXPRESS (3GIO) FILTER DRIVER" and delete it.

    4. Reboot

    5. Check and make sure "ATI PCI EXPRESS (3GIO) FILTER" has been
    deleted.
    If it has not, restart at step 3.

    6. If it has been deleted, Reboot 1 or 2 more times and then your
    computer should be OK.

    However I couldn't delete that driver, so i did that in other way. I just
    chose "Return driver changes" (I don't know how it is called in English,
    because I have czech Vista.) Then restart your pc and it should work properly.

    I hope this will help you and solve this big actual problem.

    Best regards,
    David
     
    David, Nov 18, 2007
    #31
  12. Rich

    David Guest

    Ok, None off the above have worked, so what to do...??
     
    David, Nov 18, 2007
    #32
  13. Rich

    realcestmoi Guest

    Hi there,

    Microsoft does not monitor this all.

    Just take the freely given advice and keep you pc running.
    Most important: Make backups.

    Best regards,
    Michel Denie

    1) Saying « relying on the Windows Updates for hardware drivers should *not*
    be done » is essentially denying the very purpose of the Hardware section of
    the MS Update site. What is the purpose of MS Update if one can't rely on
    it?

    2) Saying « Don't update hardware drivers unless it fixes something », thus
    reducing driver update to resuming something that was (or was assumed)
    working, is essentially denying any chance of progress or improvement. I was
    strongly against such deny a decade ago; sure facts now too often prompt to
    agree - at least when Microsoft is concerned - but not always, and anyway
    this should not be or remain the case.

    3) When you try installing a driver that is not MS-certified, you get warned
    *by MS (in its OS)* that you are wrong. Then when you install a
    WHQL-certified driver *using MS Update site*, you are told again that you
    are wrong.

    4) And when you notice the incoherence, MS-MVPs not only won't try to
    forward the problem up the ladder to management and developers until it gets
    fixed - but will even chastise you for not worshiping MS (staff or MVP-gods
    or else). Doubt it? see below the incredible "lessons" about it, and -
    cerise sur le gâteau - the final one about « Also - what did you mean by, "
    I knew I didn't need it but I wasn't sure "? » (and please don't laugh!).

    5) We all should remember that MS MVPs (or other official "volunteers") are
    actually not as volunteer as regular users posting here, who OTOH are most
    often doing so without any reward of any sort (e.g. no travel or invitation
    or free software), even without any consideration or indulgence or
    friendliness or understanding their suggestions or even trying to understand
    them.

    In conclusion I firmly request that MS management re-teaches their staff
    (and "volunteers" of all sorts) about:

    - respecting customers' choices and preferences
    - respecting *at all levels* MS statements, like the ones asking customers
    to trust MU and MS-certified drivers (developers' level: strive at making
    everything work as stated; MVPs level: of course tell users when things FAIL
    to work as stated, but don't pretend it is right to never trust it)
    - be modest when facing customers (e.g. never try teaching life to them!);
    remember (as is well known in all mature markets, like cars, curtains, food,
    etc) that the *average* customer is *high above* the *average* sales or
    "support" staff (and even more above *average* "volunteers" of all sorts);
    and this, in education, in knowledge, hence accordingly in modesty,
    politeness, regards to others; hence the low-rank-looking customer is
    *generally* much more knowledgeable than he pretends. All this tends to be
    forgotten in immature markets (like IT currently).
    - above all, be true in everything you say.

    Versailles, Sun 18 Nov 2007 21:46:00 +0100


    ----- Parent Message (links are clickable) -----
    From: Shenan Stanley <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 13:03:43 -0600 (19:03:43 GMT)
    Subject: Re: THEY GOT ME
    It has been explained before - many times - on these newsgroups by many
    different people that relying on the Windows Updates for hardware drivers
    should *not* be done. The hardware drivers that appear there have to be
    submitted to Microsoft by the hardware vendors anyway. They have to pay for
    the priviledge to have them placed there. There is also a process through
    which the drivers to be placed there have to go through to get the
    'logo'/'certified'. That all takes time. By the time it is done - usually
    several releases from the manufacturer have passed by - sometimes solving
    issues with that original driver, sometimes just new features, sometimes
    nothing major.

    Due to the fact that the driver provided by Microsoft's updates for products
    that are non-Microsoft can be older than 'the latest' -> it's usually better
    *not* to take the chance. Just because it passed through whatever 'process'
    to get the logo/certification does not mean there are not problems with it -
    problems that the manufacturer may have found and repaired in later versions
    of the driver that they have chosen not to pay Microsoft to test/certify/put
    up for them.

    The Microsoft update process is (surprisingly - like everything else) not
    perfect. Things can and will go wrong - particularly when you throw in the
    pure number of variables you speak of when talking about computers and
    changing things across millions of them. You can help limit exposure to
    problems a bit by changing the downloads to something more manual where
    possible or getting the updates manually completely and reading about them
    first. The suggestions in these newsgroups about hardware drivers have
    almost always been the same:

    - Don't update hardware drivers unless it fixes something (or you think it
    might fix something) you are actually having trouble with (or if you just
    have to have the new feature it might have in it.)
    - When updating hardware drivers - get them from the manufacturer of said
    hardware. If Microsoft had nothing to do with the creation or support of
    the hardware originally - why trust them for it now?

    Also - what did you mean by, " I knew I didn't need it but I wasn't sure "?
    It's one or the other. You cannot "know you don't need" something and then
    "not be sure"... ;-)

    In that case (this is not just computer advice) from now own - I suggest you
    research and "be sure" before doing something if your gut is telling you
    that you don't "need it". ;-) The error here is not __just__ on "their
    part" for offering the update - but for those who accepted/installed the
    optional update(s) when they "knew [they] didn't need it". ;-)

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html


    ----- Parent Message (links are clickable) -----
    From: joe <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message:
    news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 10:36:01 -0800 (18:36:01 GMT)
    Subject: Re: THEY GOT ME

    Yes I will definitly do that from now on. However this is clearly a mistake,
    an error on their part. Windows update is not meant to offer irrelevant and
    downright faulty updates. Defeats the purpose of the program completely


    ----- Parent Message (links are clickable) -----
    From: realcestmoi <>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/%
    Sent: Fri 16 Nov 2007 16:20:50 +0100 (15:20:50 GMT)
    Subject: Re: THEY GOT ME

    Hi there,

    Optional drivers, read the treath and do NOT take any non MS drivers from
    windows Update.

    System restore can be usefull if you did not follow the advice.

    Best regards,
    Michel Denie


    ----- Parent Message (links are clickable) -----
    From: <Joe>
    Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
    Message: news://msnews.microsoft.com/
    Sent: Fri 16 Nov 2007 05:27:20 -0800 (13:27:20 GMT)
    Subject: THEY GOT ME

    THOSE BASTARDS GOT ME. WHY did i download that? I knew I didnt need it but I
    wasnt sure, I gave ms too much trust. Took me hours to figure this out. It
    disabled my mouse and keyboard. Even when you boot in safemode it still
    loads this ATIpcie driver. Only way I could find to fix it was to system
    restore from the windows disk !

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com
     
    realcestmoi, Nov 19, 2007
    #33
  14. Rich

    antioch Guest

    Sorry to hear that - it has worked for a couple of others.
    I just passed it on in the hope it would.
    Antioch
     
    antioch, Nov 19, 2007
    #34


  15. Responded to inline...

    The conversation (in its entirity):
    http://groups.google.com/group/micr...&q=insubject:THEY+insubject:GOT+insubject:ME#




    Relying on alone Windows Updates for hardware drivers is foolish, IMHO.
    You don't rely on your computer to work all the time - otherwise why waste
    your time with backups.
    Nothing is perfect - if it was - the development on software and computing
    advancement would have stopped.
    I am not denying the purpose of the "hardware" section of the MS Update
    site. I am recommending against it and giving what I see as the better
    alternative.
    First - that is partial quote.

    " Don't update hardware drivers unless it fixes something (or you
    think it might fix something) you are actually having trouble with
    (or if you just have to have the new feature it might have in it.) "

    Progress of what? If my refrigerator's ice machine is working fine and does
    exactly what I want and what it is supposed to - now where do I gain getting
    a new ice maker? I lose money, have to install/get it installed/risk it not
    doing what the other one already did/compatibility issues and since I didn't
    need/ask for anything more than what the original one did - anything new it
    does wasn't requested in the first place.

    If you mean of Microsoft improving the process - it is my opinion they
    should *not* offer hardware driver updates for products they do not produce.
    Right now many people blame Microsoft for everything that goes wrong with
    their Windows computer. They update to Vista and complain that their
    scanner isn't compatible, that their video card does not have drivers - and
    it must be Microsoft's fault. Even though they did not create the products
    that are the trouble point. I think each vendor should update their
    products. If they choose to give (pay for the right) some basic driver to
    integrate into the base OS (not for upgrading via the built in update
    facility) - that's fine. Working right after an install and then updating
    is fine. I still hate integrating drivers, personally. hah

    Of course - opinions on this vary - you may want Microsoft to take central
    control.
    You are not told you are wrong - you are warned that the driver has not been
    tested by Microsoft. What stock you put into that is up to you - I put
    little stock into it when the product was not created by Microsoft to begin
    with - it just so happens I chose to run Microsoft's OS (possibly among
    others) on the system that contains said hardware. Since the hardware
    manufacturer created said product - I will trust them over Microsoft for
    supporting it too.
    I don't care about Microsoft one bit. I've said it before - I will say it
    over and over. I was doing this long before I was 'awarded' MVP. I will
    likely still be doing it if the title is removed. In fact - in order to be
    considered for the title - you have to have shown you are willing to help
    people in the newsgroups with your own free time and others put you in for
    the award. If Microsoft goes away completely - I will probably be in
    whatever newsgroup for whatever product that takes its place.

    As for my comment - I'm sorry if you don't see the irony in what was said.
    Incorrect - see above. I did this for YEARS before I was awarded the
    title - I will be doing it for years if the title disappears. MVPs are
    still volunteers. Just as much volunteers as anyone else - no different
    really. After all - if I stop posting - the next award period - I probably
    won't get the award and any benefits I mght have been getting - stop.
    They can choose as they like - but if you don't learn from incorrect
    choices - what's the point? Don't like it phrased that way - how about 'if
    you don't know there are more choices - how can you be sure you made the
    right choice?' Many people may not know/think about that Microsoft does not
    produce the drivers for every product that their product might be installed
    upon - that each manufacturer actually produces the drivers for each OS they
    want to support their product on.
    Respecting a statement is not the same as following it like it was law.
    Trust but verify.

    I have had positive results with Microsoft Updates for hardware drivers, I
    have also had negative results. However - since there is another option
    (going to the actual hardware manufacturer for support of the product in
    question) - it is my opinion more people would be better off doing that.
    It is a personal choice to give advice about whatever here - I volunteer
    here, I freely give my advice and expertise in a particular field. Since it
    is my choice and this is a public forum - how I choose to reply is my
    choice. Those who read it can decide on their own what they should do - I
    would ask nothing more. I choose my words very carefully in every answer.
    I did not chastise anyone for their choice - I merely stated facts -
    allowing the person reading to do their own research based on what I gave
    and come to a conclusion. As for 'teaching life to them' - why not? Are
    you saying that those reading this will be sheep in all advice and just take
    it? People are not lemmings.
    I am 100% earnest and true in what I say - I recommend HIGHLY against
    getting hardware drivers for non-microsoft products from Microsoft Updates.
    I have been giving advice here for many years - without and with a title. I
    voluntarily do this because I like doing it. I will be who I am when I do
    it. Has worked for me all this time... Doesn't mean it might not change a
    little here and there - but life is change.

    You are welcomed to your opinion. I am welcome to mine. I'm glad you chose
    to express yours.

    I still feel people would be better off if Microsoft did not offer updates
    for products it does not make. If I have trouble with my LawnBoy lawn
    mower - I don't call Honda for parts - even if I read somewhere some of them
    are interchangeable.
     
    Shenan Stanley, Nov 19, 2007
    #35
  16. Rich

    ankit Guest

    My offending driver belong to display adapter. do i have still have to
    remove ATI along with inter 945 graphic chipset drivers?

     
    ankit, Nov 20, 2007
    #36
  17. There's a new update supposedly for the problems we are all facing with
    Vista....

    Intel Corporation driver update for Mobile Intel(R) 965 Express Chipset Family

    Installation date: ‎27/‎11/‎2007 10:09 AM

    Installation status: Successful

    Update type: Recommended

    This driver was provided by Intel Corporation for support of Mobile Intel(R)
    965 Express Chipset Family

    More information:
    http://winqual.microsoft.com/support/?driverid=2040

    Help and Support:
    http://support.microsoft.com/select/?target=hub

    ........and guess what it didn't help AT ALL!!!!! Nothing's changed.....
    NADA.....
    i guess they decided to post the update to keep us quiet for like minute or
    so..... before we start bithcing about it again!!!! Microsoft makes me wanna
    watch the ads posted by Mac on their website & remind myself why did i get a
    Vista in the 1st place....

     
    Brain Migraine, Nov 27, 2007
    #37
  18. Rich

    Neil Wright Guest

    I have an Acer Aspire laptop. There are 8 GB installed but only 3.75 is usable because ATI PCI Express(3GIO) has reserved the upper 4 GB of RAM and won't release it. Removing it caused problems with video and USB. I'm running Win 7/64. What I do to get use of my reserved memory? This really blows!
     
    Neil Wright, Nov 24, 2011
    #38
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