Backup of EFS Recovery Certificate in Digital Locker

Discussion in 'Windows Vista Security' started by Nav, Feb 28, 2008.

  1. Nav

    Nav Guest

    Hello,

    I am using Windows Vista Ultimate (x64) and have encrypted some files using
    Vista. I have made a backup copy of the encryption key certificate on a USB
    drive using Certificate Manager, but I would also like to take advantage of
    the Online Backup option provided within Vista (Control
    Panel=>Security=>Secure Online Key Backup=>Save your EFS recovery
    certificate). However, when I enter my Windows Live ID and password, I
    receive an error back saying "Digital Locker is not available." I have been
    getting this error for over a day now even though I have no trouble
    connecting to the internet.

    Please help.

    Thanks.

    Nav
     
    Nav, Feb 28, 2008
    #1
    1. Advertisements

  2. Nav

    Allan Guest

    I don't know why that feature is not working but you can temporarily work
    around this by creating a Personal folder called "Certificates" or something
    similar. You can then upload your exported certificates manually to your
    online folder. You have to login to Windows Live ID Spaces to do all of
    this. You may also create a Public folder if you want to publish your
    certificate (without the secret part, of course) on the Internet.
     
    Allan, Mar 1, 2008
    #2
    1. Advertisements

  3. Nav

    Allan Guest

    Just to clarify, I suggest you workaround this problem by using Spaces
    SkyDrive and creating a sub-folder in your personal Documents folder called
    "Certificates" or whatever. There is an optional ActiveX control which
    allows drag and drop from the desktop called the "Windows Live SkyDrive
    Upload Tool" that may make it easier for you. I prefer the standard upload
    interface myself.
     
    Allan, Mar 1, 2008
    #3
  4. Nav

    Tomas Guest

    Hi,
    I have the same problem. I tried to solve it with Microsoft support as I
    have the 90 days free support. They tried to blame other software and
    recomended to uninstall Norton antivirus. Today I backuped whole system,
    formated discs, installed only Windows Ultimate and tried the feature. The
    problem is still present.
    Sorry I am not helpful. I just want to prevent others from spending many
    hours by testing unusefull suggestions from support.
    Tomas
     
    Tomas, Mar 5, 2008
    #4
  5. Nav

    Allan Guest

    Hello Tomas,
    I hope you have done what the OP said he already did which is backup to
    a removable media such as USB flash drive or to a floppy disk. Make sure you
    have more than one copy of your backup in case of media failure which is a
    common problem. I wonder if the problem is limited to Vista Ultimate x64 or
    if it has been reported on other versions.
     
    Allan, Mar 6, 2008
    #5
  6. Nav

    LennyP Guest

    LennyP
     
    LennyP, May 14, 2008
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.