backup utility does not see my backup drive

Discussion in 'Windows Vista Networking' started by captainak, Mar 4, 2007.

  1. captainak

    captainak Guest

    Please help!!!

    When I try to backup computer using Backup and Restore, I get the message
    that "Windows cannot find backup devices on your computer. The requested
    system device cannot be found." However, I can see my backup drive in
    Internet Explorer, can open it, and can copy files to it. I also can back up
    files to it using the Backup and Restore.

    Why does my computer find my backup drive (external USB) when I try to back
    up files only using Backup and Restore, but cannot find the Drive if I use
    Backup up Computer in Backup and Restore?

    Please help!
    captainak, Mar 4, 2007
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  2. I haven't heard this problem before and will ask the Backup team...stay
    Jill Zoeller [MSFT], Mar 5, 2007
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  3. captainak

    AJR Guest

    Vista version? Only Business and Ultimate version provide for complete
    computer backup.
    AJR, Mar 6, 2007
  4. captainak

    captainak Guest

    Great I really appreciate your help.

    captainak, Mar 6, 2007
  5. captainak

    captainak Guest

    I am using Vista Ultimate.

    captainak, Mar 6, 2007
  6. One key difference between the two backup apps is that Complete PC Backup
    requires NTFS formatted hard disk, while File Backup will accept FAT in
    addition to NTFS. Can you confirm whether your external USB disk is
    formatted as FAT or NTFS?
    Jill Zoeller [MSFT], Mar 6, 2007
  7. captainak

    Sunny Guest

    I am having the exact same issue. I am using vista ultimate and its a
    standalone machine. when i am trying to use Compelete PC backup i get this
    Windows Backup
    Windows could not find backup devices on your computer. The following
    information might explain why this problem occurred:
    The filename, directory name, or volume label syntax is incorrect.
    Please close the backup application and try again.
    I have tried everything possbile including attaching external hard drive,
    insterting blank hard disc in DVD read write but nothing works.
    Sunny, Mar 18, 2007
  8. What kind of computer are you it brand new?

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at
    Jill Zoeller [MSFT], Apr 2, 2007
  9. captainak

    vecnah Guest

    Using Vista Enterprise,

    backup used to work previously , but I move some partition and resize
    , now it's stuck with the old parameters , won't backup and there is n
    option to clear the backup parameters. and trying to backup it won't se
    the harddrive ( which has been formatted since
    vecnah, Apr 21, 2007
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