Backup

Discussion in 'Windows Vista Performance' started by Andy Webb, Mar 6, 2007.

  1. Andy Webb

    Andy Webb Guest

    I can't seem to run windows vista backup. It keeps saying it's due to an
    internal error, it then says it can't do a backup while running on batteries
    but I'm not it's a desktop machine on mains power!

    Any suggestions as to the problem and solution.

    Thanks

    Andy
     
    Andy Webb, Mar 6, 2007
    #1
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  2. Is your BIOS up-to-date? This could be one cause. I remember seeing this
    error during the beta...let me dig around in email and see if I can find
    more info.
     
    Jill Zoeller [MSFT], Mar 6, 2007
    #2
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  3. Andy Webb

    Andy Webb Guest

    Yes, will double check but I installed the latest version about 2 weeks ago.

    Andy
     
    Andy Webb, Mar 6, 2007
    #3
  4. I did find a bug for this but it was fixed prior to RTM. Can you confirm
    whether you are running the RTM version?

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    Jill Zoeller [MSFT], Mar 6, 2007
    #4
  5. Andy Webb

    Andy Webb Guest

    Yes I am, Vista Ultimate 64.

    I check the BIOS and it is up to date.

    Andy
     
    Andy Webb, Mar 6, 2007
    #5
  6. I'm waiting to hear back from a developer. I don't know if there are any
    workarounds I can give...but I might need some more information from you.
    I'll let you know when I hear something.

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    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at http://blogs.technet.com/filecab/default.aspx.
     
    Jill Zoeller [MSFT], Mar 6, 2007
    #6
  7. Andy Webb

    Andy Webb Guest

    The one thing I would add is that the machines mains supply is plugged into a
    UPS. I am not running any monitoring software or anything like that.

    Even so I can't see why this would affect doing a backup.

    Thanks

    Andy
     
    Andy Webb, Mar 6, 2007
    #7
  8. Backup won't work when the machine is on battery power, so that's why Backup
    is affected. I'm waiting to hear back getting more info from you to help
    debug this problem.
     
    Jill Zoeller [MSFT], Mar 6, 2007
    #8
  9. Andy, can you reproduce the issue when your computer is not plugged into the
    UPS device? This could be the issue...

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    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at http://blogs.technet.com/filecab/default.aspx.
     
    Jill Zoeller [MSFT], Mar 6, 2007
    #9
  10. Backup won't work when the machine is on battery power, so that's why
    Jill, the PC has no way of "knowing" it's plugged into a UPS, unless the UPS
    data lead is connected and the driver software installed.

    If not, all it sees is normal AC on the power leads.

    Thack
     
    Steve Thackery, Mar 6, 2007
    #10
  11. Andy Webb

    Andy Webb Guest

    This was my point, there would be no way the computer would know it was
    plugged into the UPS.

    However, looking at device manager HID UPS Battery is listed, why I don't
    know, I can assure you there is know way for it to know.

    Perhaps I should disable it.

    Looking at it's properties it says

    Location: on American Power Conversion USB UPS.

    This makes no sense to me, what does it mean?

    It's a UK machine on UK power, no US conversion involved.

    My device is an APC Smart UPS.

    Andy
     
    Andy Webb, Mar 7, 2007
    #11
  12. APC = American Power Conversion.

    mi
     
    miss-information, Mar 7, 2007
    #12
  13. Andy Webb

    Andy Webb Guest

    I see, I didn't equate APC and American Power Conversion :(

    Well I wonder how it knows, unless something about the power
    line tells it.

    Either way I can't see why a UPS should stop me using Vista backup.

    Andy
     
    Andy Webb, Mar 7, 2007
    #13
  14. Andy Webb

    HEMI-Powered Guest

    Today, =?Utf-8?B?QW5keSBXZWJi?= made these interesting comments
    ....
    I can't comment to Vista's new backup scheme but if it isn't
    significantly better than XP's, I'd get a 3rd party solution.
    First, one needs an imager for the C:\ partition, which Vista may
    not have, then one needs to define exactly what needs to be backed
    up, to what media(s), etc. e.g., full backup, incremental, simple
    file copy, etc. Also, Windows settings, the Registry or whatever it
    is now called, etc. your E-mail, IE7 favorites, etc. should be
    separetely backed up to provide an easy restore process. Whether
    native Vista can do all of these things and many more is an IF, so
    I'd suggest you examine what it is you're trying to do along with
    finding a solution to the technical problem you're having.
     
    HEMI-Powered, Mar 7, 2007
    #14
  15. Andy Webb

    Andy Webb Guest

    Well I can't believe it. I've just run Vista Backup and it worked no problems.

    I've made no changes to the computer and I still have the UPS plugged in.

    I just thought, give it another go and that was that.

    Andy
     
    Andy Webb, Mar 7, 2007
    #15
  16. Andy, I have a utility that I'd like you to run that will give us more info
    about your power/battery situation. If you will contact me via email (remove
    "online" from my address), I'll provide the utility.
     
    Jill Zoeller [MSFT], Mar 7, 2007
    #16
  17. Do you have a USB cable connected from the UPS to your PC?

    mi
     
    miss-information, Mar 8, 2007
    #17
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