battery plugged in, not charging

I am currently using a laptop that is approx one year old - it's a toshiba
tecra A6. It belonged to a friend and I have only received it recently, so I
do not know its history. When I hover above the 'power plan' icon on the
bottom toolbar, it says "0% available, (plugged in, not charging)" and,
accordingly, cannot run the computer on battery power. Is this definitely a
problem with the computer's battery, despite it being only one year old?
--
jennifer b

 

jennifer b wrote:

> I am currently using a laptop that is approx one year old - it's a toshiba
> tecra A6. It belonged to a friend and I have only received it recently, so
> I do not know its history. When I hover above the 'power plan' icon on the
> bottom toolbar, it says "0% available, (plugged in, not charging)" and,
> accordingly, cannot run the computer on battery power. Is this definitely
> a problem with the computer's battery, despite it being only one year old?

It could be a problem with:

1. The laptop's battery
2. The laptop's AC adapter
3. The charger component on the laptop's motherboard

Contact Toshiba tech support for repair/replacement.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

 

I am having the same problem (less than 1yr) at 47%
I just got my 5th tooth out!

 

So would this also be true if it does charge as long as the lid is down?
Toshiba laptop as well. Seems like it might be a setting in Windows that
when it is open, don't charge but closed charge??

"Malke" wrote:

> jennifer b wrote:
>
> > I am currently using a laptop that is approx one year old - it's a toshiba
> > tecra A6. It belonged to a friend and I have only received it recently, so
> > I do not know its history. When I hover above the 'power plan' icon on the
> > bottom toolbar, it says "0% available, (plugged in, not charging)" and,
> > accordingly, cannot run the computer on battery power. Is this definitely
> > a problem with the computer's battery, despite it being only one year old?
>
> It could be a problem with:
>
> 1. The laptop's battery
> 2. The laptop's AC adapter
> 3. The charger component on the laptop's motherboard
>
> Contact Toshiba tech support for repair/replacement.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

 

I just had that exact same problem. I was stuck at 11% and I would
unplug and plug back in. So, I did what I had to do: mess with my
precious laptop ;_; Just kidding. I went to the HP site or'
http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&product=3806991&os=2100&rule=6701〈=en'
(http://h10025.www1.hp.com/ewfrf/wc/...=us&product=3806991&os=2100&rule=6701&lang=en)

My battery is now charging. As I type, it went from 11% to 32% and it
is plugged in and charging. Says so. So! I hope this solves your problem
too. Downloading BIOS files are overrated....Kidding.

For easy access, I'll just use the ol' copy paste method.



- Click *Start* and type
device in the search field, then select
*Device Manager* .
- Expand the *Batteries*
category.
- Under the Batteries category, right-click the
*Microsoft ACPI Compliant Control Method Battery*
listing, and select *Uninstall* .


*WARNING: *
Do not remove the Microsoft AC
Adapter driver or any other ACPI compliant driver.
- On the Device Manager taskbar, click
*Scan for hardware changes *[image:
http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c01176420.gif] .
Alternately, select *Action > Scan for hardware
changes* .


Windows will scan your computer for hardware that
doesn't have drivers installed, and will install the drivers needed to
manage your battery's power. The notebook should now indicate that the
battery is charging.


--
Free2liv4evr

 

Free2liv4evr;1027931 Wrote:
> I just had that exact same problem. I was stuck at 11% and I woul
> unplug and plug back in. So, I did what I had to do: mess with m
> precious laptop ;_; Just kidding. I went to the HP site or
> http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&product=3806991&os=2100&rule=6701〈=en
> (http://h10025.www1.hp.com/ewfrf/wc/...=us&product=3806991&os=2100&rule=6701&lang=en
>
> My battery is now charging. As I type, it went from 11% to 32% and it i
> plugged in and charging. Says so. So! I hope this solves your proble
> too. Downloading BIOS files are overrated....Kidding
>
> For easy access, I'll just use the ol' copy paste method
>
>
> > >
- Click *Start* and type
> device in the search field, then select
> *Device Manager*
- Expand the *Batteries*
> category
- Under the Batteries category, right-click th
> *Microsoft ACPI Compliant Control Metho
> Battery* listing, and select *Uninstall* .
>
>
> *WARNING:
> Do not remove the
> Microsoft AC Adapter driver or any other ACPI compliant driver
- On the Device Manager taskbar, click
> *Scan for hardware changes *[image
> http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c01176420.gif]
> Alternately, select *Action > Scan for hardwar
> changes*
> > >
>
> Windows will scan your computer for hardware tha
> doesn't have drivers installed, and will install the drivers needed t
> manage your battery's power. The notebook should now indicate that th
> battery is charging

I tried this proceedure and initially the same result battery plugged i
and not charging at 48%. So I tried this method again but with a fe
changes which worked

With the laptop on and AC power cord plugged in, remove the battery (yo
may have to gently tilt the laptop up or on its side), then use th
device manager to uninstall the drivers (as originally instructed).
Wait about 30 seconds to 1 minute. Replace the battery, and return th
laptop to an upright position. Use the device manager to scan for ne
hardware and reinstall the drivers (as originally instructed). Afte
completing these step my battery tray icon indicated Battery Full
Charged 100

--
90tbird

 

is there any power light on adapter ?it may due to mother problem also