Best Practice procedure on SBS when an employee leaves

Discussion in 'Windows Small Business Server' started by Roger Cook, Jul 14, 2006.

  1. Roger Cook

    Roger Cook Guest

    What is the best practice procedure when an employee leaves in terms of
    disabling user accounts etc ?- I still want to accept emails to their
    address for the moment at least.
     
    Roger Cook, Jul 14, 2006
    #1
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  2. Roger Cook

    chace zhang Guest

    Hi Roger,

    Thank you for posting here.

    I appreciate Lucasno1's detailed response. And I totally agree with
    Lucasno1's idea.

    Also,you can reconnect a deleted (orphaned) mailbox, you may need to first
    click Run Cleanup Agent to make the orphaned mailboxes appear with a red X.
    The Reconnect option is available after Active Directory replication has
    occurred. To do this, please follow the steps below:

    1. In ESM (Exchange System Manager), right-click the Mailboxes container
    under the Mailbox Store and choose Run Cleanup Agent. This action will mark
    a red X on the orphaned mailboxes.

    2. Right-click the orphaned mailbox with red X and choose Reconnect.

    3. Choose the new user account and click OK to connect the old mailbox back
    to the new user account. Only users that do not already have a mailbox
    associated with them appear in the directory list.

    For more information, you can refer to the following Microsoft KB article:

    823176 How to recover or to restore a single mailbox in Exchange Server 2003
    http://support.microsoft.com/?id=823176

    In addition, I would like to let you know that when a mailbox is deleted by
    Exchange Tasks in Active Directory Users and Computers (ADUC), it becomes
    an orphaned mailbox. It is not deleted from the information store database
    immediately. Instead, the mailbox is flagged for deletion. At the end of
    the mailbox retention period, the mailbox is permanently deleted from the
    database.

    The time how long orphaned mailboxes exist in the Exchange information
    store according to the mailbox deletion settings: "Keep deleted mailboxes
    for (days)". We can change the settings in the following way:

    1. Start Exchange System Manager
    2. Expand the appropriate Mailbox Store and open its Properties.
    3. Click the Limits tab and specify the number of days in the "Keep deleted
    mailboxes for (days)" box.

    I hope the information above is helpful.

    If anything in my post is unclear, feel free to let me know. I'm looking
    forward to your reply.


    Best Regards,

    Chace Zhang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
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    For urgent issues, you may want to contact Microsoft CSS directly. Please
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    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "Roger Cook" <>
    | Subject: Best Practice procedure on SBS when an employee leaves
    | Date: Fri, 14 Jul 2006 12:11:54 +0100
    | Lines: 5
    | X-Priority: 3
    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
    | X-RFC2646: Format=Flowed; Original
    | Message-ID: <>
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: dsl-217-155-20-126.zen.co.uk 217.155.20.126
    | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
    | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:281340
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | What is the best practice procedure when an employee leaves in terms of
    | disabling user accounts etc ?- I still want to accept emails to their
    | address for the moment at least.
    |
    |
    |
     
    chace zhang, Jul 17, 2006
    #2
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  3. Roger Cook

    Roger Cook Guest

    Thanks for the info - that's exactly what I had in mind !
     
    Roger Cook, Jul 17, 2006
    #3
  4. Roger Cook

    chace zhang Guest

    Hi Roger,

    Thank you for posting back.

    It was my pleasure to work with you on this issue, and I gald to hear this
    info was helpful. I really appreciate your time on this issue,

    If you have any other concern or need more help, please feel free to let me
    know. I look forward to working with you again in this forum.

    Have a nice day!


    Best Regards,

    Chace Zhang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "Roger Cook" <>
    | References: <>
    <>
    | Subject: Re: Best Practice procedure on SBS when an employee leaves
    | Date: Mon, 17 Jul 2006 16:01:43 +0100
    | Lines: 123
    | X-Priority: 3
    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
    | X-RFC2646: Format=Flowed; Original
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
    | Message-ID: <>
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: dsl-217-155-20-126.zen.co.uk 217.155.20.126
    | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
    | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:281938
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Thanks for the info - that's exactly what I had in mind !
    |
    |
    | | > Hi Roger,
    | >
    | > Thank you for posting here.
    | >
    | > I appreciate Lucasno1's detailed response. And I totally agree with
    | > Lucasno1's idea.
    | >
    | > Also,you can reconnect a deleted (orphaned) mailbox, you may need to
    first
    | > click Run Cleanup Agent to make the orphaned mailboxes appear with a
    red
    | > X.
    | > The Reconnect option is available after Active Directory replication has
    | > occurred. To do this, please follow the steps below:
    | >
    | > 1. In ESM (Exchange System Manager), right-click the Mailboxes container
    | > under the Mailbox Store and choose Run Cleanup Agent. This action will
    | > mark
    | > a red X on the orphaned mailboxes.
    | >
    | > 2. Right-click the orphaned mailbox with red X and choose Reconnect.
    | >
    | > 3. Choose the new user account and click OK to connect the old mailbox
    | > back
    | > to the new user account. Only users that do not already have a mailbox
    | > associated with them appear in the directory list.
    | >
    | > For more information, you can refer to the following Microsoft KB
    article:
    | >
    | > 823176 How to recover or to restore a single mailbox in Exchange Server
    | > 2003
    | > http://support.microsoft.com/?id=823176
    | >
    | > In addition, I would like to let you know that when a mailbox is
    deleted
    | > by
    | > Exchange Tasks in Active Directory Users and Computers (ADUC), it
    becomes
    | > an orphaned mailbox. It is not deleted from the information store
    database
    | > immediately. Instead, the mailbox is flagged for deletion. At the end of
    | > the mailbox retention period, the mailbox is permanently deleted from
    the
    | > database.
    | >
    | > The time how long orphaned mailboxes exist in the Exchange information
    | > store according to the mailbox deletion settings: "Keep deleted
    mailboxes
    | > for (days)". We can change the settings in the following way:
    | >
    | > 1. Start Exchange System Manager
    | > 2. Expand the appropriate Mailbox Store and open its Properties.
    | > 3. Click the Limits tab and specify the number of days in the "Keep
    | > deleted
    | > mailboxes for (days)" box.
    | >
    | > I hope the information above is helpful.
    | >
    | > If anything in my post is unclear, feel free to let me know. I'm looking
    | > forward to your reply.
    | >
    | >
    | > Best Regards,
    | >
    | > Chace Zhang (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > =====================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    | > the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    | > doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | >
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > --------------------
    | > | From: "Roger Cook" <>
    | > | Subject: Best Practice procedure on SBS when an employee leaves
    | > | Date: Fri, 14 Jul 2006 12:11:54 +0100
    | > | Lines: 5
    | > | X-Priority: 3
    | > | X-MSMail-Priority: Normal
    | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
    | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
    | > | X-RFC2646: Format=Flowed; Original
    | > | Message-ID: <>
    | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | NNTP-Posting-Host: dsl-217-155-20-126.zen.co.uk 217.155.20.126
    | > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
    | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:281340
    | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > |
    | > | What is the best practice procedure when an employee leaves in terms
    of
    | > | disabling user accounts etc ?- I still want to accept emails to their
    | > | address for the moment at least.
    | > |
    | > |
    | > |
    | >
    |
    |
    |
     
    chace zhang, Jul 18, 2006
    #4
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