Black screen and jumping cursor problem...

Discussion in 'Windows Vista Performance' started by Kaer, Aug 12, 2007.

  1. Kaer

    Kaer Guest


    I am having a couple of problems. I have recently purchased a samsung
    laptop with Vista home premium preloaded.

    The mouse cursor keeps jumping to the corner of the screen. The mouse i am
    using is USB - i have tried a couple and the problem is occurring with both.
    Does anyone have any ideas on how to solve this!

    Also i am getting a flash of black screen every 15mins - any thoughts...

    Any help would be much appreciated as its becoming very frustrating!

    Kaer, Aug 12, 2007
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  2. Kaer

    Jay Guest

    Hi Kaer,

    Was any driver disc provided along with your laptop? If not, you may like to
    check for the latest drivers for your graphic card/onboard graphics from the
    manufacturer's site. You can check the model or manufacturer by going to
    Device Manager from Control Panel.

    As for the mouse, you can check for any latest firmware/drivers as well.
    Optical mice, if used on shiny, reflective or smooth surfaces, may tend to
    move by itself. A good mousepad will solve the problem.
    Jay, Aug 12, 2007
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  3. Kaer

    Kaer Guest

    Hi Jay

    The black screen seems to happen when i have a game running - the installed
    chess and solitaire ... maybe its a hint to stop playing and do some work!
    Looked at the setting but not found anything obvious.

    Thanks, mouse seems ok now tried it on a different surface (yes, it is
    optical)- though strange as i have used the same mouse with the same mouse
    pad on another laptop and it worked fine!

    Thanks for your suggestion. :)
    Kaer, Aug 12, 2007
  4. I think you should disable the built-in pad control unit while you are using
    your mouse, I know this helps me and its don with a Fn and function
    key-combo on my Toshiba must have something similar on yours.
    Hope this helps
    My News Servers, Aug 22, 2007
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