Blu-Ray drive sporadically disappears

Discussion in 'Windows Vista Hardware' started by Sukasa, Sep 30, 2008.

  1. Sukasa

    Sukasa Guest

    For some annoying reason, the Blu-Ray disk drive in my stock HP dv9847c
    Notebook (1 month old, so still within warranty) seems to have an od
    habit of sporadically disappearing on me - it won't show up in explorer
    nor device manager. It does, however, show up in BIOS. The problem
    have is that the drive itself seems to have power/etc, and when it -is
    showing, it works fine, and only ever seems to disappear when wakin
    from standby. I never get any error messages, Scanning for hardwar
    changes rarely if ever brings it back. I haven't installed any ne
    software onto this system besides Daemon Tools Lite that should have an
    effect at all on the drive, and as well when the drive disappears it'
    drive letter is not used, as the drives number C, D, and F. This i
    Vista SP1, and I think the drive was Mitsubishi, though I'm probabl
    wrong. Lastly, it seems to at random come back without restarting/goin
    back into standby.

    Does anyone have any suggestions for what my problem may be, and how
    might be able to fix it
    Sukasa, Sep 30, 2008
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  2. Sukasa

    jammmie999 Guest

    It might have a loose cable try taking the dirive out and dusting it
    with a lint free cloth and plugging all of the connections back in the
    correct place.
    jammmie999, Oct 1, 2008
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  3. Sukasa

    tanuj_chadha Guest

    That should fix the issue. And you can also check if the drive
    disappears if you run any specific programs.



    History repeats itself, first as tragedy, second as farce. - Karl
    Marx :geek:
    tanuj_chadha, Oct 2, 2008
  4. Sukasa

    Sukasa Guest

    The drive seems to mainly disappear when I said, it doesn't seem linke
    to any particular software. Unfortunately, I can't fix any cablin
    issues; that would void my warranty, and I need to keep that so I ca
    get an issue with the LCD screen fixed (normal wear from opening th
    screen a lot is causing a couple of loose wires in rare instances).
    will, however, keep that in mind when I get around to submitting
    warranty request... which I can only do once I've got a section of tim
    where I don't need this laptop for university :sigh
    Sukasa, Oct 2, 2008
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