Blue Screen After Blue Screen

Discussion in 'Windows Vista Performance' started by AprilDawn127, Mar 18, 2007.

  1. AprilDawn127

    AprilDawn127 Guest

    Hello,
    I purchased a new HP Pavilion dv9000 less than a month ago. It has Vista
    Premium installed. I have gotten a total of 9 blue screens since I purchased
    it, for various reasons - USB errors, memory...it seems like there is a
    different error every time! I feel that this is too much, and that something
    may be wrong with it. I am not the most computer-savvy person but feel a new
    laptop shouldn't be doing this. Any thoughts?
    Thanks!
     
    AprilDawn127, Mar 18, 2007
    #1
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  2. AprilDawn127

    Rick Rogers Guest

    Hi,

    No question, it's too much. Either the hardware is faulty or something you
    installed since purchase is incompatible. Remove any installed software, see
    if the problems are relieved. If not, contact HP as the machine may be
    faulty. This is the time to invoke your warranty.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
     
    Rick Rogers, Mar 18, 2007
    #2
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  3. AprilDawn127

    battle4dune Guest

    hey i have the same problem did you fix yours and if so what was the
    problem please cos i am going slowly crazy here.
     
    battle4dune, Oct 30, 2007
    #3
  4. AprilDawn127

    BurrWalnut Guest

    You haven't stated what the STOP error code is, so I shall presume the PC is
    restarting automatically.

    First of all make sure the error message is displayed on the screen by
    stopping the computer from automatically restarting when an error is
    encountered, viz :
    Right-click Computer > Properties > Advanced System Settings > Advanced Tab
    then click Settings at the bottom alongside Startup and Recovery. In System
    Failure untick ‘Auto Restart’. Now, next time you have a BSOD, the STOP error
    will be displayed on the screen.

    Make a note of the error number (the format is 0x00000aaa, where aaa is the
    error number, e.g. 05A) and look for a generalised explanation of your error
    number here http://www.aumha.org/a/stop.php
     
    BurrWalnut, Oct 31, 2007
    #4
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