Blue Screen following W2K update - Does fix apply here?

Discussion in 'Windows Update' started by Andy M, Aug 19, 2005.

  1. Andy M

    Andy M Guest

    I ran into the same problem with the installation of the W2K update leading
    to the blue screen after restart. I went through the process to get to the
    recovery console, but did not have the directory
    $NtUpdateRollupPackUninstall$. Instead, I found $MSI31Uninstall_KB893803v2$
    and $NtUninstallKB842773$. Both of these have time/date stamps consistent
    with the updating. Can these also be uninstalled to get me back to an
    operating system? And if not, how do I get a working machine again?

    I am able to use the Task Manager to run several applications using the "New
    Task" button, so the OS is working - I just don't have any access to anything
    via the windows (IE doesn't work, but Outlook Express does - ???!!!)

    Andy M, Aug 19, 2005
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