Bluescreen error; Unexpected shutdowns; Failure - Security Options

Discussion in 'Windows Vista Performance' started by Max Robins, Apr 13, 2008.

  1. Max Robins

    Max Robins Guest

    Hi -

    I have Dell Inspiron 9400 with Vista Basic.

    My computer is having consistent problem with random reboots, problems
    shutting down or restarting and "Windows recovering from unexpected
    shutdowns".

    I tried to copy the error but apparently lost the text. Will cut and paste
    next time occurs.

    When it happens, Vista displays an error message, "Windows has recovered
    from an unexpected error."

    The message details says Bluescreen.... and if I CTRL-ALT-DEL, the system
    says "Failure - Security Options dialog". Computer is intermittently unusable
    because of this problem. I will probably get Dell to troubleshoot but wanted
    to see if anyone had any input.

    Thanks
































    Max

    Note: I just got a new battery from Dell due to last battery failing.
     
    Max Robins, Apr 13, 2008
    #1
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  2. On Sun, 13 Apr 2008 09:20:01 -0700, Max Robins <Max
    Max,

    if it is truly random and doesn't depend on what the computer is
    doing, then it is likely a hardware defect. Most frequent is
    memory chip failure, followed by a loose contact and by other
    chip failures or overheating.

    Hans-Georg
     
    Hans-Georg Michna, Apr 14, 2008
    #2
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  3. Max Robins

    Laura Guest

    I had the same problem and it was caused by my Norton Antivirus. I
    uninstalled it and got a different program (Avast
    http://www.avast.com/eng/avast_4_home.html), and now I don't have any
    problems. I don't know a lot about computers, but this was suggested to me
    and it worked. Hope this helps.

    Laura
     
    Laura, Apr 16, 2008
    #3
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