Both my CD-ROMs stopped working, many "Event 11, cdrom" errors in

Discussion in 'Windows Vista Hardware' started by kbmyers, Sep 20, 2006.

  1. kbmyers

    kbmyers Guest

    I'm running Vista RC1 build 5600. Had the system running fairly well. Tried
    to install some CD-ROM software, after that both of my DVD writers wouldn't
    work. Systems sees them, but can't access any disks. If I boot the system
    with a disk in the drive I get a BSOD.

    Had a similar problem once on XP so I followed the advise below to remove
    both the "upperfilters" and "lowerfilters" registry values:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
    Removed the CD-ROM software, uninstalled the drivers for both drives,
    rebooted and let the system reinstall the drives. No luck. I've also got
    almost 40,000 "Event 11, cdrom" errors in the event viewer.

    Suggestions?

    Thanks,
    Kent
     
    kbmyers, Sep 20, 2006
    #1
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  2. kbmyers

    kbmyers Guest

    Quick update: Both drives have the latest firmware applied to them. One is
    a Plextor PX-716-A (SATA drive) and the other is a Lite-On SHM-165H6S (ATA).

    Kent
     
    kbmyers, Sep 20, 2006
    #2
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  3. kbmyers

    Carlos Guest

    Try doing a system restore to a previous state.
    That worked for me.
    Carlos
     
    Carlos, Sep 22, 2006
    #3
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