Hi, I have read and red all of the suggestions mentioned here, but i am still\nhaving a smilar problem.\n\nI am tryng to log into my account at [URL="http://www.12-sky.aeriagames.com"]www.12-sky.aeriagames.com[/URL]. I have had\nthis account since September of 2008 and had no problems logging in until the\nmiddle of October. I downloaded Google Chrome and tied to log in to the\nwebsite, that is when I first received the following error message from the\nwebsite (not a windows error message): "Your browser is not recognized.\nPlease use a popularly supported browser such as Internet Explorer of\nFireFox."\n\nI went back to the site using IE 7, and received he same message. Eventually\nI performed a complete system recovery (recovered to the original factory\nsettings), yet this did not solve the problem. To this day I still receive\nthe same message. I have contacted Aeria Games tech suport, and he only\nadvice they have given so far (in 3 months) is to "not accept any cookies".\nThis didn't work either.\n\nI now longer play the game, but I do have a credit card attatchd to the\naccount, which is what I want to remove. I live in Virginia and my sister can\nlog in with my username and password from her computer in New Jersey. I have\ncontacted my ISP and they are pretty much clueless. Checked he User Agent,\nUninstalled NIS, and at this point I am assuming the problem is on Aeria's\nend. Tried just about every "popular" browser there is (IE7, & 8 beta, Opera,\nFireFox, Safari, and Chrome), yet I still get the same message.\n\nAny idea or assistance that anyone can offer would be apprciated.\nFrustrated and confused,\nJoe.