boxes to enter username and password don't show

Discussion in 'Internet Explorer' started by bneuhausen, Jul 26, 2008.

  1. bneuhausen

    bneuhausen Guest

    I am running IE7 with Windows Home Basic. About two weeks ago, on certain
    web and my employer's portal--the boxes for entering my
    username and password don't appear, so I can't log in. My antivirus and
    malware protection is up to date, and I tried the Windows diagnositcs running
    in safe mode with startup items, system items, and add-ons disabled. I also
    tried the clean boot approach. The problem occurs even with the items
    disabled. Has anyone else encountered this problem?
    bneuhausen, Jul 26, 2008
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  2. bneuhausen

    Don Varnau Guest

    Is a pop-up window being blocked? Is the IE7 pop-up blocker off?

    If you have third-party toolbars with a pop-up blocking feature (Google,
    Yahoo, etc) try uninstalling them instead of just disabling them. The Yahoo
    toolbar has been known to block pop-ups even when disabled.

    Next, with the warning that a reset will delete autocomplete data, such as
    passwords and you will have to reinstall browser add-ons, work through this
    936213- How to optimize or reset Internet Explorer 7:

    Hope this helps,
    [MS MVP- IE]
    Don Varnau, Jul 26, 2008
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  3. bneuhausen

    bneuhausen Guest

    I have no third party pop-up blockers, and I have already worked through the
    article and tried all the "optimizing" steps.

    bneuhausen, Jul 27, 2008
  4. bneuhausen

    Don Varnau Guest

    Try placing the sites in the Trusted Sites zone.
    Are you running a Norton security suite/firewall?

    [MS MVP- IE]
    Don Varnau, Jul 27, 2008
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