hi everyone, Hope you are all well. Spent an entire day on the phone with Brother and HP. Have vista premium, HP pavillion m8100n. The Contrl Cntr 3 of this program dissappeared and error message says "Ctrl Cntr failed to start, registry information is missing..."CC3-001-00001907", then another message pops up and says to download the Brother Suite again. Have done uninstall and reinstall 5 times. Can't get to location of this info. Can anyone help? Thanks