Brother MFC-4550 Plus driver not working with Vista

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by CG-Jenkintown, Feb 21, 2007.

  1. Any ideas on how to get the Windows Vista Home Premium(64-bit) "built in"
    driver for a Brother MFC-4550 Plus to work ? I have called Brother and
    they throw up their hands and say it is Microsoft who needs to resolve this
    problem - Brother also says that the MFC-4550 Plus needs the "BMFC virtual
    port" for this to work.
     
    CG-Jenkintown, Feb 21, 2007
    #1
    1. Advertisements

  2. I'll send this to the Brother driver developer here. I take it the BMFC
    port was not created when you plugged the device into the USB port.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], Feb 21, 2007
    #2
    1. Advertisements

  3. Thanks Alan! You are correct. The BMFC port was NOT created when I plugged
    the device in - however, the Brother MFC-4550 Plus is a PARALLEL port
    connection.


     
    CG-Jenkintown, Feb 21, 2007
    #3
  4. Brother sent me mail that they do not support this device on x64



    From: Satoshi Matsu (Brother Japan)

    Sent: Wednesday, February 21, 2007 1:45 AM

    To: Alan Morris

    Subject: RE: Brother MFC-4550 Plus driver not working with Vista



    Hi, Alan-san.

    Currently, We have no release plan of multifunction MFC-4550+ driver for
    Vista 64bit

    because of hardware compatibility issue.

    It's old device.

    "BMFC" is our own solution for multifunction via parallel.

    Best regards.

    Satoshi Matsu



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], Feb 21, 2007
    #4
  5. CG-Jenkintown

    Steve Urbach Guest

    It is a fairly old model :-/

    Similar experience upgrading Brother Software (W3.1 -> W95) for my
    MFC 4500ML that used the Serial Cable for the Fax and Control
    Settings
    I had even paid for the upgraded Fax/Scan package :-( on W3.1
    The Fax and Scanner part were Brother proprietary and I could not use
    Win-Fax or others. The (upgraded version) Canadian company was
    un-responsive to bugs (FAX failed when program was installed on a
    drive other than C: . Found remnants of the temp files (in C: root)
    from a failure). Toughy lucky on $90 software upgrade.
    Everything works for my networked MFC-8820DN from Vista except the
    Fax. That I can do from any W98, W2K or XP machine on my network if
    not using a hard copy original. :)
    The MFC 45series is still a good printer. Just use HP Lj 2 drivers.
    Steve U
     
    Steve Urbach, Feb 22, 2007
    #5
  6. Thanks Steve. Are you recommending any of the HP LaserJet 2000 series of
    drivers for my MFC-4550 Plus to be able to print ?


     
    CG-Jenkintown, Feb 23, 2007
    #6
  7. Thanks Alan. But why would there be a Brother MFC-4550 driver that came with
    the Vista Premium 64-bit OS and why would Brother's website claim that the
    driver for this printer was a "built-in" in the OS ?

     
    CG-Jenkintown, Feb 23, 2007
    #7
  8. Thanks Steve. I have now tried the HP LaserJet IIP Plus driver and it
    prints, although it takes a very long time getting to the printer - I hope
    this can hold out for me until as such time as MicroSoft or Brother put out a
    genuine Brother driver that works for the MFC-4550 Plus on the Vista OS
    (wishful thinking ?)

     
    CG-Jenkintown, Feb 23, 2007
    #8
  9. I think the driver works but it's their BFMC port software that does not
    work on x64.

    I bet this will install fine on an x86 Vista machine. I assume the driver
    they pick is the 4550. I assume the device prints using the IIP by
    selecting the LPT Port.

    The driver is marked with ExcludeFromSelect. This setting hides the driver
    from the list you see

    "Brother MFC4550/4550J" =
    MS_BRM4550.GPD,LPTENUM\_Brother_MFC_45503455,Brother_MFC4550/4550J ;
    Hardware ID

    [ControlFlags]
    ExcludeFromSelect=LPTENUM\_Brother_MFC_45503455


    Let me know if you want to attempt to install the driver software on your
    x64 machine.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], Feb 23, 2007
    #9
  10. Thanks Alan. Do I need to do something different ? When I first utilized
    the Brother MFC4550/4550J driver a few days ago, Vista Premium would see the
    printer and send my print job to the printer but it would hang - the printer
    display said "Remained Data" - I tried numerous ways and times with the
    Brother support folks who then concluded to me that the problem was not
    theirs as it was a "built-in" driver and needed to be reported to Microsoft
    and that the BMFC virtual port should be showing up.
    I am willing to try anything - if it doesn't work at least now I know I can
    print using the HP LJ IIP driver even though it is quite slow.


     
    CG-Jenkintown, Feb 24, 2007
    #10
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.