brother mfc-640cw problems

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by betheredge, Jul 13, 2009.

  1. betheredge

    betheredge Guest

    i have a new system which is the ultimate and although my brother
    printer will work, the system will lock up on start up. i have to
    unplug the usb on start up or the system will lock up on the dell logo
    screen.
     
    betheredge, Jul 13, 2009
    #1
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  2. configure the BIOS for the USB ports. See if another setting allows the
    boot. Most likely the new system is USB 2. If the printer is more than 5
    years old it most likely only supports USB 1 which might be the conflict.

    Also make sure you have all the USB patches for Vista. If you are running
    SP2 you should be good.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], Jul 13, 2009
    #2
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  3. betheredge

    meta1 Guest

    i have an mfc 640 brother printer & i am able to get the control pane
    up & email/scan, when finished it will not open the windows mail, t
    which file do i connect it with, because i tryed many & will not wor
     
    meta1, Apr 29, 2010
    #3
  4. betheredge

    Chuck Guest

    As I remember, that MFP is an older device, and might have worked with
    outlook express and/or outlook. Thunderbird is also a possibility.
    I gave mine away over a year ago, due to various problems--
    Slow, uses too much ink at a high price, feeder misfeeds, and so forth.
     
    Chuck, Apr 30, 2010
    #4
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