Brother MFC-8300 Printing Blank Pages

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Darkvette, Jul 12, 2007.

  1. Darkvette

    Darkvette Guest

    Hello,

    I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate
    64-bit, and XP Professional 32-bit. The printer works just fine in XP,
    prints alright and everything, however when I go to print anything from
    anywhere in Vista, all I get are blank pages, even printing test pages. I
    contacted Brother and they told me I had to contact Microsoft to resolve the
    issue. There are no other drivers, aside from the built-in Vista drivers.
    Does anyone know how to possibly resolve this issue? Thank you
     
    Darkvette, Jul 12, 2007
    #1
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  2. Alan Morris [MSFT], Jul 12, 2007
    #2
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  3. Darkvette

    Darkvette Guest

    It's a multi-boot PC, and the printer is USB. I checked Brother's website
    again, and they posted a notice dated 7/2/07, which is well after I contacted
    them. This pdf from their website states a known bug in the Vista 64-bit
    Built-in drivers. There is a link to download the replacement drivers. The
    link is pasted below. Either way, I downloaded the replacement driver,
    reinstalled the printer and now it works just fine.

    http://www.brother.com/E-ftp/windowsvista/us.html - Vista News Support Site
    http://pub.brother.com/pub/com/pdf/vista/vista64-faq.pdf - Vista Driver
    Issue PDF


     
    Darkvette, Jul 15, 2007
    #3
  4. I tried using the driver referenced in that PDF, and on that web page,
    but it did not work for me. I still only get one blank page for every
    print job (including the test page) sent from my Vista 64-bit computer.
    The printer works fine from XP (32-bit). Any other fixes? Brother tells
    me I have to go through Microsoft's web site, and Microsoft seems to
    think nothing's wrong.
     
    PhantomEngineer, Apr 21, 2009
    #4
  5. Never mind- it does work- In my case i have a Windows Vista 64 laptop on
    a wireless network, and a Windows XP desktop serving as a printer
    server, wired to teh MFC-8300. Things that help to know-
    -The only way to get the driver installed on the laptop is to use the
    USB connection and choose the Brother replacement Vista driver linked in
    the PDF cited earlier on this thread.
    - The only way to get the Vista laptop working with the XP printer
    server is to install the replacement XP driver on the desktop (at the
    desktop).
    -After you install the USB ported driver on the Vista laptop computer,
    and the XP driver on the printer server desktop, you ahve to go back to
    the Vista 64 and add the network printer. It should work at that point!

    Vastly relieved that I don't have to buy a new printer just for my
    Vista 64 laptop. Hope this helps some other people...
     
    PhantomEngineer, Jul 12, 2009
    #5
  6. I posted a folllow-up at a mirror site but it never appeared here. Her
    it is for completeness
    Never mind- it does work- In my case I have a Windows Vista 64 lapto
    o
    a wireless network, and a Windows XP desktop serving as a printe
    server, wired to the MFC-8300. Things that help to know
    -The only way to get the driver installed on the laptop is to use th
    USB connection and choose the Brother replacement Vista driver linke
    i
    the PDF cited earlier on this thread
    - The only way to get the Vista laptop working with the XP printe
    server is to install the replacement XP driver on the desktop (at th
    desktop)
    -After you install the USB ported driver on the Vista laptop computer
    and the XP driver on the printer server desktop, you ahve to go back t
    the Vista 64 and add the network printer. It should work at that point

    Vastly relieved that I don't have to buy a new printer just for m
    Vista 64 laptop. Hope this helps some other people..

    -----Now, where can I find an MFC-8300 driver for Windows 7? Will th
    Vista driver work? I don't want to upgrade Windows if it will make th
    printer not work
     
    PhantomEngineer, Dec 28, 2009
    #6
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