BSOD returns!

Discussion in 'Windows Vista Performance' started by deltrey, Jul 30, 2007.

  1. deltrey

    deltrey Guest

    I built a system a few months ago and installed vista. I was plagued with
    BSOD's and at the time figured out it was one stick or RAM. I removed the ram
    and ever since I was running smooth as silk. That is until today. I got a
    BSOD! so frustrating. I'm wondering how I can access the .dmp file. I know
    where it is located but how do I open the file? Below is the Eventlog error I

    If someone could give me a hand that would be fantastic. I just want to stop
    this problem before it becomes frequent.

    ---------------------------- here is the error

    - <Event xmlns="">
    - <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <TimeCreated SystemTime="2007-07-30T10:54:32.000Z" />
    <Security />
    - <EventData>
    <Data>7:48:39 AM</Data>
    <Data />
    <Data />
    <Data />
    <Data />

    deltrey, Jul 30, 2007
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  2. deltrey

    Rick Rogers Guest


    While it could have been a random, bad data fault, you may want to look at
    anything recently installed or updated. Without an error code or module, the
    event information does not tell us much. To read the memory dumps, you need
    the tools described here, and a bit of knowledge:
    Rick Rogers, Jul 31, 2007
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  3. deltrey

    John Guest

    Check Event Viewer for any indication of the impending BSOD.
    John, Jul 31, 2007
  4. deltrey

    deltrey Guest

    So whta should I do. I thougth I pasted the error but if that doesn't do it
    what will. I checked the EventLog and that's all I get. That link you told me
    to go to about the .dmp file seems complicated and a little over my head.
    deltrey, Jul 31, 2007
  5. deltrey

    Rick Rogers Guest


    Send the dump file to me at the email address used here ()
    using a subject line of 'per req' and I'll take a look at it and see if it
    tells us anything.
    Rick Rogers, Jul 31, 2007
  6. deltrey

    deltrey Guest

    I wish I could. But it says I do not have permission to acces the file. I
    can't zip it, rar it or attach it as a .dmp file. I'm using Vista Home
    Premium 32bit and I am running as an admin.

    what should i do?

    thanks for your help!
    deltrey, Aug 1, 2007
  7. deltrey

    Rick Rogers Guest


    You need to elevate the email application to 'run as administrator'.
    Rick Rogers, Aug 2, 2007
  8. deltrey

    deltrey Guest

    it's not just the email that wouldn't allow me to attach it. I couldn't do
    anything to the file in vista....ex: zip, rar.

    Anyways, thankfully i made a dual boot system and xp allowed me to zip the
    file. I sent it to your email.

    deltrey, Aug 2, 2007
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