BSOD with KB920685 and KB922582 updates

Discussion in 'Windows Update' started by DJ Leekee, Sep 26, 2006.

  1. DJ Leekee

    DJ Leekee Guest

    I have been using Windows automatic updates for years now and this is the
    first bit of trouble I have ever run into using it!

    For the last couple of months I have attempted to install these updates but
    they never complete and Im presented with the BSOD. I usually use system
    restore to go back and then never reinstall them again.

    I have narrowed it down to TWO updates KB920685 and KB922582.

    The error message I always get on the BSOD is:-

    WORKER_THREAD_RETURNED_AT_BAD_IRQL

    STOP 0X000000E1 0XF7422EF0 0X00000003 0X8A1715B0 0X8A1715B0

    ousb2hub.sys
    address F7422EF0
    base at F741F000

    Any ideas guys as this is really starting to annoy me now! (lol)

    Many thanks

    DJ Leekee
     
    DJ Leekee, Sep 26, 2006
    #1
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  2. Here's a dumb idea ... install them one at a time to see which one is
    casuing the BSOD. Or, did you do that already ?

    ousb2hub.sys is a 3rd party driver. A search on Google reveals several
    companies that use it. Perhaps it needs to be updated ??

    FWIW, KB920685 is for a Moderate vulnerability; KB922582 is deemed High
    Priority > for customers in keeping their systems updated. The update
    addresses the following issue:
    IMO, if the system is not throwing that error code, then skip it.

    MowGreen [MVP 2003-2006]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Sep 26, 2006
    #2
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  3. DJ Leekee

    DJ Leekee Guest

    I did try installing all the updates that had built up and the only two that
    wouldnt install are the two listed above.

    I have now resolved the problem but not sure why it worked.

    All I had done was copy the hal.dll file that was in the I386 folder and put
    it in the windows/system32 folder and everything came good and I am able to
    install those pesky updates now!

    Can anyone shed any light on what the hal.dll file is and whether I have
    created any damage or problems by replacing it?

    Leekee
     
    DJ Leekee, Sep 29, 2006
    #3
  4. IF there was an issue with hal.dll, then the system would not have
    booted and you would have received an error message pointing to that
    specific file.
    hal.dll is the Hardware Abstraction Layer DLL.
    Locate hal.dll and right click it, choose Properties, then click the
    Version tab.
    For XP SP2, it should read :

    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Internal Name : halacpi.dll

    On the General page it should show a Created date of Tuesday, August 03,
    2004.

    It's possible that the file was damaged/corrupted.

    MowGreen [MVP 2003-2006]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Sep 30, 2006
    #4
  5. DJ Leekee

    DJ Leekee Guest

    The system sporadically wouldnt boot at all. Even getting into safemode was a
    struggle. BUt replacing this hal.dll has allowed the installation of those
    affending files and sped the computer up!

    The hal.dll file information is as follows

    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Internal Name : hal.dll
    Created date of 19th September 2002.

    So the file name is different and the date is also two years earlier. The
    File Version is as you stated though.

    Everything seems to be working fine apart from Internet Explorer which has
    crashed a few times but that could be down to the upgraded google toolbar
    which Ive only just installed.


     
    DJ Leekee, Oct 1, 2006
    #5
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