'Burn Failure' trying to burn a video DVD inside Vista Media Cente

Discussion in 'Windows Vista Music, Pictures and Video' started by Ken, Mar 18, 2007.

  1. Ken

    Ken Guest

    I used to be able to burn video DVDs from Media Center but now I can't. I
    can still burn data DVDs but every time I try to burn one in video format I
    get the 'Burn Failure' message as well as a popup in Vista telling me that
    SBEServer was stopped by DEP.

    Since this used to work, I guessing that some setting or component was
    changed but I don't know what it was. Is there a way to remove and reinstall
    the DVD burning components of Vista Media Center?
    Ken, Mar 18, 2007
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  2. Ken

    jbullington Guest

    Same problem just happen recently anyone find an answer please let me know,
    was it a recent microsoft patch that screwed it up?
    jbullington, Mar 18, 2007
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  3. Ken

    Ken Guest

    I'm not sure yet what caused this. I do have auto updates enabled.

    Still looking for help.
    Ken, Mar 19, 2007
  4. Ken

    Ken Guest

    This is now starting to look like a codec issue. This error happens when I
    try to burn .avi files but everything seems to work OK for recorded TV, .mpg
    and .wmv files.

    Did you intall any codecs?

    Does anyone know how to get the original codecs back in place?
    Ken, Mar 19, 2007
  5. Ken

    zachd [MSFT] Guest

    Ah - that was the question I was just about to ask.

    What codec do the source files in question use?
    Under Windows Media Player's Help:About:Technical Support Information menu
    dialog, what data does it give you? That should probably indirectly
    identify the problematic codec here. =)
    zachd [MSFT], Mar 22, 2007
  6. Yes, we are having the same problems. It is very frusterating that we spend
    all this money and it doesn't work at all the way Windows XP did. If we had
    known buying a new notebook meant learning a completely new system we
    would've gone with Macs!
    CollSteve0527, Mar 28, 2007
  7. Ken

    zachd [MSFT] Guest

    I'm under the impression that this error is occuring because bad third party
    software was installed to the system. Vista is verifying that your software
    is not writing to random and bad places in memory. It seems like you have
    installed software that is writing to random and bad places in memory - the
    DEP check is only pointing this out, as opposed to letting your system
    become randomly corrupt.

    What codec do the source files in question use? You may not know, but that
    would be of value.
    Did you install the third party "Vista Codec Pack"? In a very similar case,
    that was the culprit, and removing that solved the issue. Or you can
    convert the AVI to WMV and then burn it.
    Under Windows Media Player's Help:About:Technical Support Information menu
    dialog, what data does it give you?

    It would be of high value to both of us to identify and remove whatever bad
    software was installed here that is crashing. If you could help me with
    that by providing further data, that would be great.

    zachd [MSFT], Mar 28, 2007
  8. Ken

    KyleW Guest

    I cannot bur recorded TV (recorded w/Media Center) to DVD. I have a Dell XPS
    410 w/ Intel Core 2 6600 @2.4 GHz, 2 X 500 GB HD and 4 GB RAM. I just
    upgraded from XP to Vista Home Premier. I get the same error being discussed
    here "SBEServer has stopped working." followed by "The Media Center
    Extensibility Host has stopped working." I seem to have the following video
    codecs installed. It worked fine with XP. ANy help would be greatly


    ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16386
    ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16386
    ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
    ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
    ICM Cinepak Codec by Radius cvid iccvid.dll
    ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll
    ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax
    ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
    ICM DivX® 6.6 Codec (2 Logical CPUs) divx DivX.dll
    ICM DivX® 6.6 YV12 Decoder yv12 DivX.dll
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324
    DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
    wmvdecod.dll 11.0.6000.6324
    DMO Sonic AVC Decoder DMO Ëq-Â, 8û8ð, AVC1, VSSH, H264
    sonich264dec_dmo.dll 1.0.60219.0
    DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324
    KyleW, May 4, 2007
  9. Ken

    zachd [MSFT] Guest

    What are the details of that crash as present in the Problem Reports and
    Solutions center?
    will help you look that up if you don't know how.

    zachd [MSFT], May 4, 2007
  10. Ken

    KyleW Guest

    Here are the SBEServer Details, followed by the extensibility host details.

    \Problem signature
    Problem Event Name: BEX
    Application Name: SBEServer.exe
    Application Version:
    Application Timestamp: 4549b672
    Fault Module Name: StackHash_463a
    Fault Module Version:
    Fault Module Timestamp: 00000000
    Exception Offset: 00000001
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6000.
    Locale ID: 1033
    Additional Information 1: 463a
    Additional Information 2: 6cce9767cd7c3bb4740aa0d691aa0e2d
    Additional Information 3: 1ca9
    Additional Information 4: 4a609a69f41dd3aa2a70d4eb857190fd

    Extra information about the problem
    Bucket ID: 15943345

    Stopped working

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: ehexthost.exe
    Problem Signature 02: 6.0.6000.16461
    Problem Signature 03: 460b170e
    Problem Signature 04: SonicMCEBurnEngine
    Problem Signature 05: 6.0.6000.0
    Problem Signature 06: 4549bdd6
    Problem Signature 07: de
    Problem Signature 08: 2
    Problem Signature 09: System.InvalidCastException
    OS Version: 6.0.6000.
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 34103147
    KyleW, May 8, 2007
  11. Ken

    zachd [MSFT] Guest

    In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD
    decoders does it list? The exception you're hitting seem to be related to a
    filter that is not named in the crash data, so that 'unknown' codec/filter
    is quite interesting - the WMP list may be very helpful.
    zachd [MSFT], May 8, 2007
  12. Ken

    KyleW Guest

    Hi Zach,

    Here's the mpeg/dvd section from wmp help. Thanks!

    MPEG/DVD Filters
    Type Name Binary Version
    video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.5840.6324
    video Roxio Smart Encoder MPEG2VidCodec.dll
    video roxio DCFilters Mpeg I/II Decoder DCFilters9.dll
    video Roxio Smart Decoder MPEG2VidCodec.dll
    video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll
    video CBVA DMO wrapper filter cbva.dll 6.0.6000.16386
    video Roxio MPEG2 Encoder MPEG2VidCodec.dll
    video Sonic MPEG Video Decoder sonicdsmpeg.ax 1.1.3858.0
    video Sonic MPEG-2 Video Decoder sonicm2vd.ax
    audio Sonic MCE DS Surround Audio Decoder CinemAudioDVDadv.dll
    audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.5840.6324
    audio Sonic Cinemaster® DS Advanced Audio Decoder CinemAudioDVDadv.dll
    audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll
    audio Sonic MPEG Audio Decoder sonicdsmpeg.ax 1.1.3858.0
    KyleW, May 8, 2007
  13. Ken

    zachd [MSFT] Guest

    That's a lot of third party filters here - what other MPEG/DVD
    tools/players/editors do you have installed?
    Does Roxio or Sonic have updates here... ?

    Are you using any other of those filters? It's not optimum to have lots of
    those on your system, and that should pretty directly to be the source of
    the failure here...
    zachd [MSFT], May 9, 2007
  14. Ken

    KyleW Guest

    I have Roxio intstalled, but I would rather use Media Center to burn recorded
    TV onto DVD. What is the minium list of codecs/filters/etc I can use?
    KyleW, May 9, 2007
  15. Ken

    Clybella Guest

    I am having similar problems and don't know how to access the Tech info. Do
    I get it from the "Player". I am using the "Center". This below is my
    problem. I was directed from another thread, where I thought I was in the
    Vista Community but they said not....even though my page suggested it

    From the Start Page, there are a list of options which on my version
    include, TV & Movie, Sports, Cyberlink MakekDVD, Online Media, and Tasks.

    From the Tasks option, I can choose burn cd/dvd, select options: video DVD
    and click next.....then Name DVD, Select location of file: Recorded TV,
    Click on the show clip and click Next. The message reads: Media Center has
    stopped working....A problem caused the program to stop working correctly.
    Windows will close the program and notify you if a solution is available.
    From here the screen is black with the error box showing and no mouse....so I
    must use ctl-alt-del to bring up the task manager and shut it down.

    If I attempt to burn from the Cyberlink MakeDVD option, I get an error
    message that "Make DVD can only run on Windows XP" in spite of the fact it
    came bundled with Vista.

    From the Recorded TV option, when I click on the show slip and then choose
    burn CD/DVD, I again get the system shutting down as above.

    If I attempt from Control Panel to uninstall the MakeDVD 1.0 program, I get
    a "SEVERE" error message that reads, "The installation will be terminated at
    this time. This software is intended for Windows XP only."

    There is no Help from within Media Center and I can not seem to locate any
    way to choose or change the third party software that Media Centre relies on
    for the burn feature. Since I have Roxio, it would make sense to associate
    that. On the Start Menu it references Windows DVD maker, and this is a
    program unfamiliar to me.

    Finally, since this all works in a "friendly" atmosphere, I have no idea
    what format the final outcome should be in, and if it is even compatible in
    an entertainment DVD, ie for watching TV, not going in to another computer.

    OK, now finally, I was extremely comfortable moving about XP but obviously
    need much more time to get comfortable with Vista.

    Clybella, May 9, 2007
  16. Ken

    zachd [MSFT] Guest

    The minimum list depends upon what you're trying to do. I don't know why
    you have Sonic or Roxio installed, but those have installed their own MPEG
    filters that will be in the mix. The "minimum list of codecs" is something
    you would probably need to define for yourself if you're going to be loading
    third party MPEG tools onto your system.

    If you temporarily remove/disable Sonic or Roxio, does this scenario then
    zachd [MSFT], May 10, 2007
  17. Ken

    zachd [MSFT] Guest

    You should talk to Cyberlink about the MakeDVD issue - they would be in the
    best position to know about that.

    As regards the crash, what information do you see regarding that crash in
    the Problem Reports and Solutions center?
    should help you look that up.

    zachd [MSFT], May 10, 2007
  18. Ken

    kevint250 Guest

    I had this problem too. Just fixed it by downloading and installin
    'ffdshow'; the codec Vista uses to do it's burning in Media Center.
    Download the latest version here: 'Free-Codecs.com : Download FFDSho
    MPEG-4 Video Decoder 2008-05-28, FFDShow MPEG-4 Video Decoder 2008-05-2
    MMX and FFDShow MPEG-4 Video Decoder 2008-05-23 SSE : FFDSHOW is
    DirectShow decoding filter
    (http://www.free-codecs.com/FFDshow_download.htm) and uninstall any ol
    version you may have. It should fix the problem! Did for me
    kevint250, May 31, 2008
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