Mike (Williams)...\nWin XP Home, started w/ 9 and upgraded to 10; still erroring; not playing\nany audio or video files no matter what format. I've tried all the tricks\nyou've suggested last few months (have FFD Show, DivX and have downloaded\nmany codecs onto this machine).\n\ngSpot returns "n.a." on every single file - audio, video... multiple\nformats.\n\nSherlock won't even run - it just crashes when I try to install.\n\nGot an answer for this one? I'm all ears. Thanks.