Can delete items in "Deleted Items" in MS Mail

Discussion in 'Windows Vista Mail' started by Retired Seaman, Jan 3, 2009.

  1. Whenever I try to delete items in Microsoft Mail, I get this error message
    "an unknown error has occurred." I can delete the mail in this folder. Can
    anyone help?
    Retired Seaman, Jan 3, 2009
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  2. I meant "cannot delete".....sorry
    Retired Seaman, Jan 3, 2009
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  3. That type of problem is usually caused by interference from a non-
    compatible antivirus program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus must be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus must be disabled, for reasons
    explained here:

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    Gary VanderMolen, Jan 3, 2009
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