Can download updates, but will not installs

Discussion in 'Windows Update' started by Peter, Nov 16, 2009.

  1. Peter

    Peter Guest

    I've tried all of the recommended solutions, including re-initiailizing the
    dlls and re-installing wua, and doing wga verification. I ran ccleaner and
    dial-a-fix but same problems over and over and over... won't install. I did
    an update on june 12th, not sure what has changes since then to break this.
    If there's no direct fix, is there anyways to uninstall WU completely and
    re-install froms scratch. Any help would be totally appreciated. I know this
    usally happens when someone re-installes, but I haven't done anything like
    that of the sort:

    Installation Summary

    Successful: 0
    Failed: 32
    Remaining: 0


    --------------------------------------------------------------------------------

    Successful Updates


    --------------------------------------------------------------------------------


    Failed Updates
    For help installing an update successfully, see the solution under each
    problem description.


    Problem: End User License Agreement (EULA) Not Accepted
    Solution: Check for updates again and wait while you install updates. You
    will be asked to accept the EULA before any updates with a EULA can be
    installed.

    Problem: Not Enough Disk Space
    Solution: To make more space available, run the Disk Cleanup tool or
    uninstall any programs that you don’t use. For directions, see Help and
    Support on your computer.

    Problem: Automatic Updates is currently installing updates
    Solution: Please wait until Automatic Updates is complete and then check
    your update history. At that time, if the update has failed to install, you
    can try installing it from the website.
    Note: To view Automatic Updates progress, click the updating icon in your
    System Tray.

    Problem: Please check your update history for a description.

    Problem: A problem on your computer is preventing updates from being
    downloaded or installed
    Solution: To fix the problem, try installing the updates again. If that
    doesn't work, use the Troubleshooter to try solve the problem.

    Microsoft Windows XP
    Update for Windows XP (KB961503)
    Security Update for Windows XP (KB971633)
    Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant
    1.0 x86 (KB963707)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP Service Pack 3 (KB973540)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB973815)
    Security Update for Windows XP (KB971657)
    Update for Windows XP (KB970653)
    Security Update for Windows XP (KB961371)
    Internet Explorer 8 for Windows XP
    Security Update for Windows XP (KB956844)
    Security Update for Jscript 5.7 for Windows XP (KB971961)
    Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP
    SP 3 (KB968816)
    Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows
    2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows
    Server 2008 R2 (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
    2000, Windows Server 2003, and Windows XP (KB974417)
    Cumulative Security Update for Internet Explorer 7 for Windows XP (KB974455)
    Cumulative Security Update for ActiveX Killbits for Windows XP (KB973525)
    Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP
    SP 3 (KB954155)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB969059)
    Update for Windows XP (KB968389)
    Security Update for Windows XP (KB969947)
    Windows Malicious Software Removal Tool - November 2009 (KB890830)


    --------------------------------------------------------------------------------


    Remaining High-Priority Updates
    Your computer might be at risk until you install all high-priority updates.
    These updates help protect against security threats and performance problems.




    --------------------------------------------------------------------------------



    To review all updates you’ve installed from this website or by turning on
    automatic updating on your computer, see your update history.
     
    Peter, Nov 16, 2009
    #1
    1. Advertisements

  2. *Assuming* Windows XP - 32-bit - with SP2 or later...

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name) while the line starting with the word "version" will
    give you the rest of the story. Post _both_ in response to this message
    verbatim. ;-)

    Download/install this:
    http://support.microsoft.com/kb/290301

    After installing, do the following:

    Start button --> RUN --> type in:
    "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
    --> Click OK.
    (The quotation marks and percentage signs and spacing should be exact.)

    Reboot.

    Download, install, run, update and perform a full scan (separately) with the
    following two applications (freeware versions are the ones to use for this):

    SuperAntiSpyware
    http://www.superantispyware.com/

    MalwareBytes
    http://www.malwarebytes.com/

    After performing a full scan with one and then the other and removing
    whatever they both find completely, you may uninstall these products,
    if you wish.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    Reboot.

    Download/Install the latest Windows Installer (for your OS):
    ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
    http://www.microsoft.com/downloadS/...6F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Reboot.

    and...

    Download the latest version of the Windows Update agent from here (x86):
    http://go.microsoft.com/fwlink/?LinkID=91237
    .... and save it to the root of your C:\ drive. After saving it to the root
    of the C:\ drive, do the following:

    Close all Internet Explorer windows and other applications.

    Start button --> RUN and type in:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
    NEXT --> When it finishes installing, click on "Finish"...

    Reboot.

    Then follow the instructions here:

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

    Reboot.

    CHKDSK
    How to scan your disks for errors
    http://support.microsoft.com/kb/315265
    * will take time and a reboot

    Defragment
    How to Defragment your hard drives
    http://support.microsoft.com/kb/314848
    * will take time

    Reboot.

    Disable/Uninstall any 3rd party firewall you have for now. I personally
    think you will have less trouble if you uninstall any third-party firewall
    you have permanently - but that is your choice.

    Disable any AntiVirus software you run for now (while doing the following.)

    Log on as an user with administrative rights and open Internet Explorer
    and visit http://windowsupdate.microsoft.com/ and select to do a
    CUSTOM scan...

    Every time you are about to click on something while at these web pages -
    first press and hold down the CTRL key while you click on it. You can
    release the CTRL key after clicking each time.

    Once the scan is done, select just _ONE_ of the high priority updates
    (deselect any others) and install it.

    Reboot again.

    If it did work - try the web page again - selecting no more than 3-5 at a
    time. Rebooting as needed.

    The Optional Software updates are generally safe - although I recommend
    against the "Windows Search" one and any of the "Office Live" ones or
    "Windows Live" ones for now. I would completely avoid the
    Optional Hardware updates. Also - I do not see any urgent need to install
    Internet Explorer 8 at this time.

    Seriously - do all that. This is like antibiotics - don't skip a single
    step, don't quit because you think things will be okay now - go through
    until the end, until you have done everything given in the order given. If
    you have a problem with a step come ask and let someone here get you
    through that step. If you don't understand how to do a step, come back and
    ask here about that step and let someone walk you through it.

    Then - when done - let everyone here know if it worked for you - or if you
    have more issues.
     
    Shenan Stanley, Nov 16, 2009
    #2
    1. Advertisements

  3. Peter

    tawan sun Guest

     
    tawan sun, Nov 16, 2009
    #3
  4. Peter

    Elias Guest

    Same headache here, Outlook update will not install and i do not use Outlook
    but the update keeps showing up in tray. Do i need to do the outline you gave
    above and if so how do i save to the root of c. Please help before my brain
    crashes, Thanks.
     
    Elias, Nov 16, 2009
    #4
  5. Peter

    Elias Guest

    XP Pro
    Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3)
     
    Elias, Nov 16, 2009
    #5
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.