Can I Restore Files From Backup Again?

Discussion in 'Windows Vista Performance' started by Kruzin Rican, Oct 25, 2009.

  1. Kruzin Rican

    Kruzin Rican Guest

    Hi All,

    I hope I'm posting this in the correct topic thread.

    System: Vista 32bit service pack 2

    Here's my issue:

    -I backed up up my files to an external drive;

    -Reset Computer to factory setting because of a computer virus of some
    sort;

    -Restored files from backup but did not reconfigure my computer to have
    the same user accounts at first, however, I did reset up those accounts
    in order to access the files.

    I thought I cut the folder/files and pasted them into one of my other
    accounts (the account that I intended to keep) and then I deleted the
    old account that I no longer wanted.

    After reviewing myh files later I noticed that the files that I wanted,
    some of them were not there.

    Since I still have the backup file saved to my external drive I thought
    it would just be a matter of restoring files from backup again, but I
    find that I can't do that.

    The files are clearly still in the backup folder, but they are now
    inaccessible as my computer states that backup location not available.

    There are really just a few documents that I want, but can't find an
    easy way to retrieve them.

    Any advice? Thanks so much everyone.

    regards,

    Carlos
     
    Kruzin Rican, Oct 25, 2009
    #1
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  2. Kruzin Rican

    R. C. White Guest

    Hi, Carlos.

    Backup/Restore is definitely NOT my strong suit but, since nobody else has
    responded, maybe I can get the ball rolling by asking a couple of questions
    that I'm sure would be asked by those who do know about this topic.
    Which Vista 32-bit? Home Basic? Ultimate? As I recall, some have
    Backup/Restore included, some don't.
    What kind of external drive? Which application did you use? Vista's
    built-in backup? Acronis? Something else?
    How are you seeing those files? Windows Explorer? What does Disk
    Management say about that external HDD?

    Is this a permissions question? Do you need to take ownership of that
    folder? Or that drive?

    Sorry I can't be more help, but this added information might spark some
    ideas for the backup/restore gurus who frequent this NG.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Oct 29, 2009
    #2
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