Can I Restore Files From Backup Again?

Discussion in 'Windows Vista Performance' started by Kruzin Rican, Oct 25, 2009.

  1. Kruzin Rican

    Kruzin Rican Guest

    Hi All,

    I hope I'm posting this in the correct topic thread.

    System: Vista 32bit service pack 2

    Here's my issue:

    -I backed up up my files to an external drive;

    -Reset Computer to factory setting because of a computer virus of some

    -Restored files from backup but did not reconfigure my computer to have
    the same user accounts at first, however, I did reset up those accounts
    in order to access the files.

    I thought I cut the folder/files and pasted them into one of my other
    accounts (the account that I intended to keep) and then I deleted the
    old account that I no longer wanted.

    After reviewing myh files later I noticed that the files that I wanted,
    some of them were not there.

    Since I still have the backup file saved to my external drive I thought
    it would just be a matter of restoring files from backup again, but I
    find that I can't do that.

    The files are clearly still in the backup folder, but they are now
    inaccessible as my computer states that backup location not available.

    There are really just a few documents that I want, but can't find an
    easy way to retrieve them.

    Any advice? Thanks so much everyone.


    Kruzin Rican, Oct 25, 2009
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  2. Kruzin Rican

    R. C. White Guest

    Hi, Carlos.

    Backup/Restore is definitely NOT my strong suit but, since nobody else has
    responded, maybe I can get the ball rolling by asking a couple of questions
    that I'm sure would be asked by those who do know about this topic.
    Which Vista 32-bit? Home Basic? Ultimate? As I recall, some have
    Backup/Restore included, some don't.
    What kind of external drive? Which application did you use? Vista's
    built-in backup? Acronis? Something else?
    How are you seeing those files? Windows Explorer? What does Disk
    Management say about that external HDD?

    Is this a permissions question? Do you need to take ownership of that
    folder? Or that drive?

    Sorry I can't be more help, but this added information might spark some
    ideas for the backup/restore gurus who frequent this NG.

    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
    R. C. White, Oct 29, 2009
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