can not delete outbox mail and can not send out the e-mail

Discussion in 'Windows Vista Mail' started by Kwan, Jul 14, 2008.

  1. Kwan

    Kwan Guest

    I have a window vista installed. In my outbox the following appeared in a
    mail my outbox, but I could not delete it. Then I could not send any mail.

    Please help me.
    Message could not be displayed
    Windows Mail encountered an unexpected problem while displaying this
    message. Check your computer for low memory or low disk space and try again.

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.


    Windows Mail
    Kwan, Jul 14, 2008
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  2. Apply this Microsoft fix:

    Looks like you may have more than one problem. If after deleting the
    stuck message in the Outbox, you still get an error message, copy the
    complete error message and post it here.
    Gary VanderMolen, Jul 14, 2008
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  3. Kwan

    Brink Guest

    Hello Kwan,

    This will help show you how to fix the stuck undeletable email message
    problem in Windows Mail for all folders.

    Installing the KB941090 update will just fix the problem for now. You
    must stop the cause to prevent it from happening again. Read the section
    titled "FIRST" in this tutorial about antivirus and other security
    programs to help prevent this from happening again, then install the
    KB941090 Microsoft Update in the section titled "SECOND" to fix and be
    able to delete the stuck message from the problem folder.

    'Windows Mail problems'



    *There are no dumb questions, just the people that do not ask
    '*VISTA FORUMS*' (
    *Please post feedback to help others.*
    Brink, Jul 14, 2008
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