Can not get to any log on screens for any secure sites.

Discussion in 'Internet Explorer' started by Josh, Jun 18, 2007.

  1. Josh

    Josh Guest

    Ever since Friday i have not been able to log on to secure sites like gmail,
    yahoo mail, any credit card log on pages, or personal banking pages. I am
    running IE7 on a XP PRO X64 OS. I noticed there was a windows update for
    security on Friday and can not get these pages to come up. Each time i click
    to log on, or go to gmail for example, "this page can not be displayed" pops
    up. It sounds similar to scenarios listed earlier by some people.

    I intially thought it might be my eTrust AV but i disabled and still
    nothing. I did notice that the MICrosoft Phishing filter reads it isnt
    working properly when online. I tried adding trusted sites and turning
    phishing on and off but nothing. Not sure where to go on this or if there is
    a fix. Like i said, this all started after Friday's update.

    Thanks
     
    Josh, Jun 18, 2007
    #1
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  2. Josh

    Don Varnau Guest

    Hi,
    Are you running a security suite/program from Norton, McAfee, etc? It might
    be having a problem with an update.
    - - -
    Try disabling browser add-ons.
    See: http://www.enhanceie.com/ie/troubleshoot.asp
    for troubleshooting information.
    - - -
    Or, try the Reset button in Internet Options> Advanced. Note that this will
    delete stored (autocomplete) passwords. Do you have those recorded
    elsewhere?

    If resetting IE settings helps, you may still have to re-enable browser
    add-ons individually to see if the troublesome one can be found.
    See: http://www.enhanceie.com/ie/troubleshoot.asp

    923737- How to use Reset Internet Explorer Settings (RIES):
    http://support.microsoft.com/kb/923737/en-us
    - - -
    You could uninstall the most recent updates. See if that resolves the
    problem.
    - - -
    Something in this article may help:
    870700 - How to troubleshoot problems accessing secure Web pages with IE 6
    [XP] SP2: http://support.microsoft.com/default.aspx?scid=kb;en-us;870700

    Hope this helps,
    Don
    [MS MVP- IE]
     
    Don Varnau, Jun 18, 2007
    #2
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  3. Josh

    Gail Guest

    I have had the same experience with web pages since a few days ago. This is
    so annoying. I missed paying 2 bills on time because this caught me by
    surprise. I have uninstalled my Norton 360 (which is another hornet's nest
    of problems due to incompatibility issues w/ Vista) but now I have no virus
    protection. Also did a system restore back to Friday. I believe these
    Windows automatic updates are important, but I want to be able to pick and
    choose. Is there an easy way around these issues, anybody?
     
    Gail, Jun 19, 2007
    #3
  4. Avast works fine with Vista on my machines.
     
    Frank Saunders, MS-MVP OE/WM, Jun 19, 2007
    #4
  5. Josh

    Josh Guest

    i have reset IE7 numerous times and still the same issue. To answer your AV
    question, i am running CA eTrust AV for 64 bit machines.

    In the mean time i have had to use my IE 64 bit version to log on to sites
    like this. but every time i try to view a video file it has to download to
    Temp internet folder and then goes to win media player.
     
    Josh, Jun 20, 2007
    #5
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