CAN NOT INSTALL OFFICE XP SERVICE PACK 3, IT HAS BEEN DOWNLOADED

Discussion in 'Windows Update' started by DONNA RAMSEY, Jan 2, 2006.

  1. DONNA RAMSEY

    DONNA RAMSEY Guest

    WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT I CAN
    NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS XP
    PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I DO
    NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE IT.
    THANKS
     
    DONNA RAMSEY, Jan 2, 2006
    #1
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  2. The update is asking for your Office XP CD not the Windows XP CD.
    Locate your Office XP CD, the one used to install Office XP on your system.
     
    TaurArian [MS-MVP], Jan 2, 2006
    #2
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  3. Dear Donna

    I am having exactly the same problem. I have also put in my XP disk (the
    only one I have too, which is Microsoft Windows XP Professional) and it will
    not work. I have received the same reply from TaurArian.

    If you manage to sort this out, would you mind letting me know how you do
    it? If I manage to crack it in the meantime, I will let you know.

    Regards.
    Carol
     
    Carol Hollett, Jan 3, 2006
    #3
  4. You cannot use the MS Windows XP Professional. That is your operating
    system. It is asking for an Office disk, which is what TaurArian is trying
    to tell you.


    Tom
    | Dear Donna
    |
    | I am having exactly the same problem. I have also put in my XP disk (the
    | only one I have too, which is Microsoft Windows XP Professional) and it
    will
    | not work. I have received the same reply from TaurArian.
    |
    | If you manage to sort this out, would you mind letting me know how you do
    | it? If I manage to crack it in the meantime, I will let you know.
    |
    | Regards.
    | Carol
    |
    | "DONNA RAMSEY" wrote:
    |
    | > WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT
    I CAN
    | > NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS
    XP
    | > PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I
    DO
    | > NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE
    IT.
    | > THANKS
     
    Tom [Pepper] Willett, Jan 3, 2006
    #4
  5. Thanks, Tom

    I have just tried this (have to confess it didn't occur to me to put in
    Microsoft Office 2003 to install an XP service pack), but it still will not
    work.

    I am still getting the same error message.

    Carol
     
    Carol Hollett, Jan 3, 2006
    #5
  6. You may wish to try asking the experts in the Office Update newsgroup, who
    handle this issue quite frequently.

    Tom
    | Thanks, Tom
    |
    | I have just tried this (have to confess it didn't occur to me to put in
    | Microsoft Office 2003 to install an XP service pack), but it still will
    not
    | work.
    |
    | I am still getting the same error message.
    |
    | Carol
    |
    | "Tom [Pepper] Willett" wrote:
    |
    | > You cannot use the MS Windows XP Professional. That is your operating
    | > system. It is asking for an Office disk, which is what TaurArian is
    trying
    | > to tell you.
    | >
    | >
    | > Tom
    message
    | > | > | Dear Donna
    | > |
    | > | I am having exactly the same problem. I have also put in my XP disk
    (the
    | > | only one I have too, which is Microsoft Windows XP Professional) and
    it
    | > will
    | > | not work. I have received the same reply from TaurArian.
    | > |
    | > | If you manage to sort this out, would you mind letting me know how you
    do
    | > | it? If I manage to crack it in the meantime, I will let you know.
    | > |
    | > | Regards.
    | > | Carol
    | > |
    | > | "DONNA RAMSEY" wrote:
    | > |
    | > | > WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED
    BUT
    | > I CAN
    | > | > NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY
    WINDOWS
    | > XP
    | > | > PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK.
    I
    | > DO
    | > | > NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD
    APPRECIATE
    | > IT.
    | > | > THANKS
    | >
    | >
    | >
     
    Tom [Pepper] Willett, Jan 3, 2006
    #6
  7. DONNA RAMSEY

    Tobeyrainbow Guest

    i HAVE THE SAME PROBLEM, AND i HAD NO DISK -- MY COMPUTER CAME ALREADY LOADED
    WHEN i BOUGHT IT, AND i WAS NOT GIVEN A DISK. aNY WAY AROUND IT? Tobeyrainbow
     
    Tobeyrainbow, Apr 21, 2010
    #7
  8. Seriously?

    You respond to a 4+ year old conversation and decide because the original
    poster posted in all uppercase lettering, that must be the way to do things
    (even though you don't see magazines, newspapers, advertisements, most movie
    credits, most Internet web pages, etc doing it...)? Not to mention that you
    give no details on your specific issue to speak of and expect that the
    situation is the same some 52+ months later?

    Please post back with your own (new) conversation and your information
    (version/edition of Windows you are running, architecture of Windows (32 or
    64-bit), service pack level of Windows, version of Internet Explorer,
    specific Microsoft Office product involved (Which of the Office XP/2002
    suites do you have installed?) etc...)

    The more complete you are - the more likely someone will understand what you
    ask/need and be able to assist you.

    Here's what you responded to, BTW....
    http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/6f78efa3c2bbf692/

    Also - unlike the people in this thread previously - try to put together a
    little common sense and know the difference between "Windows XP" and "Office
    XP" - for your own sanity, if not for those around you. ;-)
     
    Shenan Stanley, Apr 21, 2010
    #8
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