Can not open Add Printer 0x000006e6 error

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Drew, Apr 19, 2010.

  1. Drew

    Drew Guest

    Hi

    A PC lost it list of network printers. However, a reboot restored the
    printer list.

    This has moved on to no printers showing and can't add a printer, as user or
    administartor.
    'Windowcan't open Add printer. Operatin could not be completed. error
    0x000006e6'

    PC is behaving normally otherwise!

    PC: Win Vista Business sp2
    Networked to SBS
     
    Drew, Apr 19, 2010
    #1
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  2. the print spooler is not running

    E:\>winerror 0x6e6
    1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR

    Be sure to start the Print Spooler service

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], Apr 20, 2010
    #2
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  3. Drew

    Drew Guest

    Hi
    Thanks for the advice. I have checked the Print Spooler service is started.

    Any other suggestions
     
    Drew, Apr 22, 2010
    #3
  4. Drew

    Drew Guest

    Hi

    Have you any troubleshooting suggestions?
     
    Drew, Apr 26, 2010
    #4
  5. I'll assume you have power cycled the machine.

    verify the system files are fine

    sfc /scannow


    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], Apr 26, 2010
    #5
  6. Drew

    Drew Guest

    Hi

    I have done the below:
    power cycled the PC.

    verify the system files are fine

    sfc /scannow

    Look forward to hearing from you.
     
    Drew, Apr 27, 2010
    #6
  7. Normally this is an indication of the spooler service not running

    If you have a print driver corrupting the memory of the print spooler
    service you will need to remove them either quickly after the spooler starts
    and before the driver kills the spooler, or edit the registry when the
    spooler is not running.

    http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], May 4, 2010
    #7
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