can not send email from a saved/scanned file in my documents..help

Discussion in 'Windows Vista Mail' started by bela, Jan 13, 2010.

  1. bela

    bela Guest

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was ''. Subject 'Emailing:
    NWJSA_2009_GREENWICH_FIELD_DIRECTIONS (2)', Account: 'pop.aol.com', Server:
    'smtp.aol.com', Protocol: SMTP, Server Response: '556 5.5.0 E6.1 CLIENT
    AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL):
    No, Server Error: 556, Error Number: 0x800CCC78
     
    bela, Jan 13, 2010
    #1
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  2. Make sure you have send authentication enabled.
    Go to Tools, Accounts, select that account, Properties, Servers.
    Enable the "My server requires authentication" option.
     
    Gary VanderMolen \(MVP\), Jan 13, 2010
    #2
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