Can receive but cannot send emails using Windows Mail.

Discussion in 'Windows Vista Mail' started by Paul, Jan 21, 2009.

  1. Paul

    Paul Guest

    I have just set up my account in my new lap-top (I have Vista Home Basic
    version) with Windows Mail but seem to have a problem sending mail. I have
    checked with my ISP and my in and out servers(pop.orangehome.co.uk and
    smtp.orangehome.co.uk) are correct. I also have Outgoing mail server
    authentication set to NO. Anything else I might need to check please ??

    I have set these up the same as my XP Home PC which works fine so something
    with Vista or firewalls here I suspect.
     
    Paul, Jan 21, 2009
    #1
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  2. Paul

    Dave Guest

    Are you at home, connected to Orange's network?

    If you get an error message, right-click on it & select Copy. Then paste it
    into a reply.
     
    Dave, Jan 21, 2009
    #2
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  3. Paul

    casablanca Guest

    The host 'SMTP' could not be found. Please verify that you have entered the
    server name correctly.
    Subject 'hello', Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25,
    Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
    :
    The host 'POP3' could not be found. Please verify that you have entered the
    server name correctly.
    Account: 'POP3', Server: 'POP3', Protocol: POP3, Port: 110, Secure(SSL):
    No, Socket Error: 11001, Error Number: 0x800CCC0D
     
    casablanca, Jan 21, 2009
    #3
  4. Paul

    Dave Guest

    It's better to start your own thread, rather than to jump into an existing
    one.
    Who is your email account provider?
     
    Dave, Jan 21, 2009
    #4
  5. Please start your own thread, but this message means that you entered the
    name of the server as "smtp" rather than using the real server name. It
    won't know where to go.

    Get the real server name from your ISP or mail provider.

    HTH
    -pk
     
    Patrick Keenan, Jan 22, 2009
    #5
  6. Paul

    Paul Guest

    Dave,
    Thanks for the interest in my plight but I cannot paste into a reply. I have
    Faststone Capture but the paste function is greyed out on the right-click
    menu in this field.

    My ISP says the servers should be :-

    Incoming mail - pop.orangehome.co.uk
    Outgoing mail - smtp.orangehome .co.uk
    Outgoing server requires NO authentication

    I cannot fathom how I can receive with "orangehome.co.uk" yet cannot send
    with "orangehome.co.uk" I am not at my lap-top at the moment but will have a
    look tomorrow.
     
    Paul, Jan 22, 2009
    #6
  7. Paul

    Dave Guest

    But your laptop may not be connected to Orange.
    That's the problem with laptops and wireless internet connections.
    Your laptop may be connected to your neighbor's wireless router, and they
    may be on a different network.
    That network may let you access Orange's POP server, but not their SMTP
    server.
    The same is true if you take your laptop away from home.
    You need to either use the SMTP server of the network you are connected to,
    or see if Orange offers an authenticated SMTP server.
     
    Dave, Jan 22, 2009
    #7
  8. Paul

    Paul Guest

    I see now Dave, my girlfriend uses Pipex for her Broadband connection and I
    do indeed use Orange. I guess I will now make some enquiries with Orange and
    see if I can find a way to send rom my lap-top via this ISP.
     
    Paul, Jan 23, 2009
    #8
  9. The workarounds when sending away from home are as follows:

    1. Use webmail for sending (via your browser).
    2. Ask your home ISP if they have a port other than '25' for SMTP.
    3. If you use the same away-from-home connection frequently, substitute the SMTP
    server belonging to that connection. This is a bit tricky, but if you want to go that route,
    I can provide more details.
    4. If you frequently send from multiple locations, get a free Gmail account,
    configure it for POP access, and use it for your sending chores.
    Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
     
    Gary VanderMolen, Jan 23, 2009
    #9
  10. This generally requires a 3rd party SMTP server, and gmail can be an
    excellent - and free- choice for this.

    HTH
    -pk
     
    Patrick Keenan, Jan 23, 2009
    #10
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