Can send but can't receive email on Windows vista email

Discussion in 'Windows Vista Mail' started by Greek, Jun 7, 2008.

  1. Greek

    Greek Guest

    I have home premium and all of a sudden, I can't receive....I can send....I
    see all the options and fixes for the opposite probelm, I have checked my
    options and everything is ok - nothing has changed.

    Gary - anyone out there...have a fix?
    Greek, Jun 7, 2008
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  2. Do you get an error message when you try to receive? If so, copy it
    and post it here.

    Which antivirus are you running?
    Gary VanderMolen, Jun 8, 2008
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  3. Greek

    Guest Guest

    Not without more information.

    Such problems are often caused by interference from antivirus programs, so
    what if any antivirus programs do you have?

    If you get any error messages when trying to send and receive, right click
    on them and copy the entire error messages (often about 2 paragraphs) to
    your next messages.

    If the error messages don't make it clear what email provider you are
    trying to use, who is it?
    Guest, Jun 8, 2008
  4. Greek

    Greek Guest

    Account: 'greek', Server: '', Protocol: POP3, Server Response:
    '-ERR An authentication mechanism MUST be entered', Port: 110, Secure(SSL):
    No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
    Greek, Jun 8, 2008
  5. You didn't answer my second question, which antivirus are you running?
    Whatever it is, make sure its email scanning option is turned off.
    Gary VanderMolen, Jun 8, 2008
  6. Greek

    help me Guest

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: '', Server: '',
    Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
    help me, Jun 8, 2008
  7. Greek

    help me Guest

    help me, Jun 8, 2008
  8. Greek

    help me Guest

    help me, Jun 8, 2008
  9. Greek

    herenow53 Guest

    This is my error message The connection to the server has failed
    Subject 'test', Account: '', Server: ''
    Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Erro
    Number: 0x800CCC0
    how can I send my mail when not connected via my provider?
    herenow53, Jun 8, 2008
  10. Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no protection not provided by the regular
    resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
    Frank Saunders MS-MVP IE,OE/WM, Jun 8, 2008
  11. Greek

    Guest Guest

    Looks like you're having problems getting your quoting of previous
    messages to come out right. It's making parts of the quotes look
    like they came from the wrong person.

    If you used the standard unstall of avast!, uninstall it, them do a custom
    install where you tell it to leave out the part that scans email.

    Did you ever have a Norton or McAfee antivirus program on that
    computer, even a trial version? Their uninstall programs often fail to
    remove the parts of these programs that cause problems in Windows

    Also, see if this helps:

    Guest, Jun 8, 2008
  12. Greek

    Guest Guest

    When the connection to the server crosses over from one internet provider's
    equipment to another's before it reaches the server, you usually have to
    use some connection method that uses some port other than port 25, such
    as webmail. Some, but not all, email providers offer some connection
    method that uses some other port, but can still use Windows Mail. You
    might want to start by asking if their outgoing mail server
    you to send outgoing mail through some other port, and if so, where to find
    their instructions for switching to the other port. Just trying all the
    ports is
    a very slow way to find out, since there are about 65,000 ports available
    and it's unlikely that more than a few of then will accept outgoing mail.
    If they don't offer such connections, you'll need to set up a hybrid email
    account where you use a return address and an incoming mail server from
    one email provider, but an outgoing mail server from a different email
    provider. If you need instructions for that, ask and someone else in this
    newsgroup can answer you.
    Guest, Jun 8, 2008
  13. Greek

    Greek Guest

    PC-cillin Internet Security by Trend Micro, sorry about that and thanks!
    Greek, Jun 8, 2008
  14. Trend Micro's PC-Cillin is one of the three antivirus products that often
    cause problems with Windows Mail. I suggest that, as a test, you uninstall
    it, reboot, then try Windows Mail again. If no improvement, you can always
    reinstall it.

    Your other option is to upgrade to Windows Live Mail, which is less prone
    to corruption from antivirus programs.
    Gary VanderMolen, Jun 8, 2008
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