Can send emails but not receive them.

Discussion in 'Windows Vista Mail' started by nicole1500, May 8, 2007.

  1. nicole1500

    nicole1500 Guest

    New Dimension E520 factory installed with Windows Vista Premium Home Editon,
    Windows Mail. Uninstalled McAfee, deleted windows Defender, called Comcast
    (iSP), walked thru the entire set up phase with ISP, checked port servers (25
    outgoing, 110 incoming) mail.comcast.net, smpt.comcast.net, all that is
    checked aok, checked user name etc over & over...can ssend but not receive
    email. NO ERROR MESSAGE, it just has the box of checking for new messages
    that appears briefly and then disappears.. Called Dell, it was ZERO help. I
    also tried the cmd netsh interface tcp set global autotuning, it just says ok
    & still no email.
    At my wits end, help!
     
    nicole1500, May 8, 2007
    #1
    1. Advertisements

  2. nicole1500

    mag27 Guest

     
    mag27, May 8, 2007
    #2
    1. Advertisements

  3. How did you "delete" Windows Defender? It has never been implicated
    in Windows Mail problems, so you shouldn't have messed with it.
    Are you sure there is mail waiting to be downloaded on the server?
    Can you view that mail using web browser access?
    Are you running any other third party (not MS) firewall, or anti-spam
    program?
    Do you have any message rules in effect that would divert incoming
    mail to other folders? I suppose you have checked the Junk E-mail
    folder.
    You might try creating another email account in Windows Mail, with
    the same settings as the existing account, then delete the existing
    account. Sometimes account settings get corrupted.

    Gary VanderMolen
     
    Gary VanderMolen, May 8, 2007
    #3
  4. nicole1500

    nicole1500 Guest

     
    nicole1500, May 8, 2007
    #4
  5. nicole1500

    nicole1500 Guest

    I have tried absolutely every possible idea I have found on this site and
    still am not able to receive emails. I give up until I find a new idea..
     
    nicole1500, May 9, 2007
    #5
  6. Sorry to hear that nothing worked for you.
    I guess you tried all of my suggestions, although you did not respond
    to my question about reading email via web access.

    It's very difficult to resolve email problems from far away when there
    is no error message to analyze.

    Gary VanderMolen
     
    Gary VanderMolen, May 9, 2007
    #6
  7. nicole1500

    Michael Guest

    Nicole:

    I am having the same problem, you are not alone. this started out of
    nowhere, I have no idea what to do or how to fix it. I have tried everything
    I know; Dell was no help...

    Michael
     
    Michael, May 9, 2007
    #7
  8. nicole1500

    brink Guest


    Hi Nicole,

    Did you check your ISP's online E-mail access site, like Gary
    suggested, to see if it was just on your end? If your recieving your
    e-mail on the site, then check the online's filter settings.

    Hope this helps some,
    Shawn


    --
    brink

    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
     
    brink, May 9, 2007
    #8
  9. nicole1500

    nicole1500 Guest

    OK, I checked on the comcast.net (isp) website and yes, my messages were in
    the email box.. Could this have anything to do with the fact I have another
    computer in the same room running Windows xp and Outlook express, still
    hooked up with the linksys & working email acct?? (don't laugh, i've tried
    everything possible to rectify this!) All I want for mother's day is a
    working email acct..
     
    nicole1500, May 9, 2007
    #9
  10. nicole1500

    Michael Guest

    Nicole:

    It appears I may have solved my problem, strictly by accident. Under "Tools"
    I opened "Message Rules:" there, I found a "New Mail Rule," where it came
    from I do not know. I deactivated it, (Shut it off) restarted my mail from
    the ISP server and sent myself a test message to the server. I then went to
    Outlook and was able to retrieve the message. It also allowed me to forward a
    message to myself. I do not know if this will help you, I hope it does as I
    have been hung up over a week trting to solve this problem.

    Regards,

    Michael
     
    Michael, May 9, 2007
    #10
  11. nicole1500

    Michael Guest

    Nicole:

    I also failed to mention your other computer will affect you receiving email
    on your new (?) CPU. It will be routed to your old CPU unless you set up
    another account or so I was told by a service repair man.

    Michael
     
    Michael, May 9, 2007
    #11
  12. nicole1500

    nicole1500 Guest

    Thx, I will try to uninstall my old account from my old Dell and try the
    messages thing & see if that works...You are so lucky! N
     
    nicole1500, May 9, 2007
    #12
  13. nicole1500

    brink Guest

    Ok, that's actually good news. At least you know your recieving them.
    As Michael said, the other computer will affect the e-mail. Which eve
    one checks the e-mail 1st wil recieve the e-mail leaving the other on
    without. Does the other computer recieve the e-mail? I would have i
    set-up only on one computer unless you want to adjust your ISP'
    settings to leave the e-mail copies on it's site even though yo
    downloaded your e-mail. However, doing this will mean you'll have t
    log-in to the ISP site & delete them their as well

    Hope this helps
    Shaw

    --
    brin

    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
     
    brink, May 9, 2007
    #13
  14. nicole1500

    nicole1500 Guest

    i just disenabled spam filter on my comcast.net (isp) email preferences,
    also of course already disinstalled mcafee...any other ideas as to what is
    preventing server from letting me rec. emails? I receive them in comcast
    acct. and receive on other computer and can send to both...(already tried to
    check emails after deleting acct. on old Dell but did not work...) it ain't
    over until its over..
     
    nicole1500, May 10, 2007
    #14
  15. nicole1500

    brink Guest

    Ok,

    Had a idea. Did you check your firewall (Windows Firewall is default
    if none is installed) settings and make sure that Windows Mail is
    allowed to receive from the internet? If you can send but not recieve,
    then that's what is sounds like it may be. ???

    Hope this helps,
    Shawn


    --
    brink

    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
     
    brink, May 10, 2007
    #15
  16. nicole1500

    James Guest

    I have the same problem with the same Dell PC. I get no error message for
    ages, even though I am set to time out after 1 minute. When I finally get an
    error message it is the following:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: 'work', Server: 'mail.metromail.ca', Protocol: POP3,
    Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

    I had this problem last week but was able to retrieve messages after
    rebooting. Now I can't get them at all except through the web site. Very
    frustrating.

    James
     
    James, May 10, 2007
    #16
  17. The timing-out error you're experiencing is almost certainly caused
    by your antivirus program.
    Read http://www.oehelp.com/OETips.aspx#3
    Then uninstall your antivirus program, reboot, and try WinMail
    again. After you get your email working, you will need to install
    a non-intrusive antivirus program such as the free Avast.
    Whichever antivirus you select, be sure to NOT enable the email
    scanning option.

    Gary VanderMolen
     
    Gary VanderMolen, May 10, 2007
    #17
  18. nicole1500

    nicole1500 Guest

    Still no luck but if anyone has any brilliant revelations, please let me
    know...I'm going to delete the acct, reboot one more time and cross my
    fingers...There has to be something, somewhere preventing email from being
    received...
     
    nicole1500, May 11, 2007
    #18
  19. nicole1500

    brink Guest

    Hi Nicole,

    As long as your going to delete it anyway, go here and try the solutio
    for resetting Windows Mail. :

    '_http://www.vista64.net/forums/tricks-n-tips/62560-solving-windows-mail-problems.html_
    (http://tinyurl.com/2kkmaz)

    Hopefully this will do it,
    Shaw

    --
    brin

    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
     
    brink, May 11, 2007
    #19
  20. nicole1500

    James Guest

    Thank you for your suggestion. I removed Macafee, rebooted, and still no
    luck. I seem to now time out after the appropriate amount of time but I
    cannot receive mail.

    Any other ideas?
     
    James, May 11, 2007
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.