Cannot delete folder from desktop... 'Item not found'

Discussion in 'Windows Vista General Discussion' started by Suzy Free, Jan 17, 2008.

  1. Suzy Free

    Suzy Free Guest

    Hi there,

    Can anyone help me?? I have an empty folder on my desktop that I cannot
    delete. I get this message when I try and delete it....

    Could not find this item.
    This is no longer located in C:\Users\Marianne\Desktop. Verify the item's
    location and try again.

    Its driving me crazy so any help would be much appreciated!
    Suzy Free, Jan 17, 2008
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  2. Suzy Free

    John Inzer Guest

    Maybe the following freebie would be worth a try:



    John Inzer
    MS Picture It! -
    Digital Image MVP

    Digital Image
    Highlights and FAQs

    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
    John Inzer, Jan 17, 2008
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  3. Suzy Free

    Suzy Free Guest

    Hi John,
    Thanks for that - tried it and when i tried to run the unlocker it says
    'Error ebug Privileges'.... checked the site but cant figure out what I am
    supposed to do next....
    Suzy Free, Jan 17, 2008
  4. Suzy Free

    Suzy Free Guest

    Woops I meant 'Debug privileges' not 'Ebug'.
    Suzy Free, Jan 17, 2008
  5. Suzy Free

    John Inzer Guest

    First...did you try deleting the folder in Safe Mode?

    Windows Vista -
    What Is Safe Mode

    Windows Vista -
    Start your computer in safe mode

    Sorry...I haven't seen that error before.

    The following thread is discussing
    the same issue but it's unclear about
    the fix:

    VISTA: Why do i need permission to delete a file?

    Maybe it means you need to run it
    as administrator but I'm not sure.

    Windows Vista -
    Run As Administrator

    Good luck.


    John Inzer
    MS Picture It! -
    Digital Image MVP

    Digital Image
    Highlights and FAQs

    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
    John Inzer, Jan 17, 2008
  6. Suzy Free

    Jane C Guest

    Hi Suzy,

    If you right-click on the Desktop and select "Refresh", does the offending
    folder disappear?
    Jane C, Jan 17, 2008
  7. Suzy Free

    CB Guest

    Suzy Free,

    Drag the icon to the Recycle bin and see if you can delete it that way.
    Have a nice day.

    CB, Jan 18, 2008
  8. Suzy Free

    Suzy Free Guest

    Thank you all for your help but I have tried everything and nothing works....
    Any other suggestions?!
    Suzy Free, Jan 18, 2008
  9. Suzy Free

    ---Fitz--- Guest

    Can you delete the folder using the command prompt?
    ---Fitz---, Jan 18, 2008
  10. you could try & create your self a new profile & then get rid of the ols one
    (only if this is causing a major issue)
    have you rebooted ?
    william davidson, Jan 18, 2008
  11. Suzy Free

    fillopastry Guest

    I had exactly the same problem. I figured it must have something to d
    with my registry file so I downloaded Registry Doctor, reapired registr
    problems and was able to detlete the old user folder without an

    Hope this helps, good luck
    fillopastry, Oct 10, 2008
  12. Suzy Free

    gandalff Guest

    Have you tried right clicking on the desktop and choosing refresh?
    gandalff, Oct 11, 2008
  13. Suzy Free

    whatsup1 Guest

    I just fix a problem just like yours.

    Right click on the folder and then select "Cut." THEN you can righ
    click on the desktop background and hit refresh. I had my icon Cut an
    I noticed the icon image faded away, then I read people's replies o
    here and clicked refresh. Worked like a charm
    whatsup1, Dec 1, 2008
  14. Suzy Free

    jamestngo Guest

    I had a file on my desktop that did not want to delete, and the "cut
    and refresh" method did not work for me in Windows Vista.
    The correct way to do it is to delete the file from the Command Prompt
    with administrator privileges.

    To do this, find Command Prompt in your Start menu by typing 'Command'
    in the search box, then right-click it and select Run as
    Then type 'cd %userprofile%\desktop' and press enter, that should take
    you to your desktop folder. (If the file is located in another folder
    you will have to navigate there yourself, this is not a treatise on
    using the Command Prompt)
    Type 'dir' to view the contents of the directory, which for this
    example would be your Desktop folder.
    Then type 'del' where xyz is the file's extension.

    e.g. the offending file is called
    You would type 'del' and press enter.

    If there are spaces anywhere in the filename you will have to put it
    in quotation marks.
    e.g. del "w o n t d e l e t"

    Sometimes the filename or folder is so complicated it might still say
    'file could not be found'
    Try searching for an shorter name using the dir command and * as a

    e.g. The filename or folder contains the word 'zip' in it, you would
    enter 'dir *zip*'
    As long as you get only the desired file or folder, you can now safely
    enter 'del *zip*'
    If you enter it when there are i.e. 4 entries then it would delete all
    It shouldn't take long to experiment with the dir command and
    wildcards to narrow your search down.

    Hope this helps.
    jamestngo, Dec 9, 2008
  15. Suzy Free

    Sapan Guest

    This worked for me. Even if the folder is located somewhere else....
    1. Open up a command prompt (run cmd.exe from the Start Menu).
    2. Navigate to the folder that the object resides in.
    3. Run "dir /a /x /p" to display the contents of the folder, including
    hidden files (/a) and 8.3 filenames (/x).
    4. Find the 8.3 filename of the object to the left of the regular,
    long filename.
    5. Run "ren <8.3 name>" to rename the object, "del <8.3 name>" to
    delete it if it's a file and "rd /s <8.3 name>" to delete it if it's a
    Sapan, Dec 28, 2008
  16. Suzy Free

    jedileen Guest

    Help! I have the same problem :( I have a file on my desktop that is
    bytes and will not delete. Keep getting "could not find this item". So
    tried the command prompt solution provided above. I ran it as a
    administrator, viewed the contents of the directory (and it was there)
    but when I tried to delete it - "Could Not Find C:...
    The file I'm trying to delete is a download gone bad - it has n
    extension and the name is pretty long. Does that make a difference i
    "how" I should delete it

    Help!! It is driving me n-u-t-
    jedileen, Jan 24, 2009
  17. Suzy Free

    ameya_ahr Guest

    Even i am unable to delete the folder ! tried all the measures posted o
    the thread so far ! all of them
    ameya_ahr, Mar 6, 2009
  18. Suzy Free

    Drew T Guest


    Give this a shot. Right-click on your desktop, select 'New > Folder'. Name
    the folder exactly the same as the problem folder. When asked, select 'Copy
    & Replace'. You should now be able to delete the new folder.

    Drew T, Mar 7, 2009
  19. Suzy Free

    ameya_ahr Guest

    Nop .. this one failed as well ! I could very easily create a new folde
    with the same name ! And when i tried to delete both folders, the ne
    folder got deleted and the problem child still standing tall
    ameya_ahr, Mar 7, 2009
  20. Suzy Free

    Drew T Guest


    Mmm, now why didn't it get replaced? Go figure. I suppose you can't drag the
    problem folder into the new folder and then delete the new folder. Or better
    yet, rename the problem folder and then try to delete. I know I was able to
    delete it with a similar solution. Keep trying, you'll get it.

    Drew T, Mar 7, 2009
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