Cannot empty delete folder

Discussion in 'Windows Vista Mail' started by BB06, Jun 27, 2008.

  1. BB06

    BB06 Guest

    Under my email address I am unable to empty the items in
    the deleted folder. It comes back and tells me that there is an unknown
    error and the actual junk email says that the message cannot be displayed.
    Can you help me with this problem?

    Thank You
    Bette Bell
    BB06, Jun 27, 2008
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  2. BB06

    peagussdog Guest

    swap out the .pst file for the recycle bin, just make sure you have
    windows mail closed at the same time and you should have no problems! if
    you are looking for where the folder is stored just do a quick google
    search and you'll find it
    peagussdog, Jun 27, 2008
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  3. BB06

    Brink Guest

    Hello Bette,

    This will help show you how to fix a stuck undeletable message problem
    in Windows Mail for all folders.

    The KB941090 update will just fix the problem for now. You must stop
    the cause to prevent it from happening again. Read the "First" section
    in this tutorial about antivirus and other security programs to help
    prevent this from happening again, then install the KB941090 Microsoft
    Update in the "Second" section to fix the stuck message problem.

    'Windows Mail problems'



    *There are no dumb questions, just the people that do not ask
    '*VISTA FORUMS*' (
    *Please post feedback to help others.*
    Brink, Jun 27, 2008
  4. BB06

    Guest Guest

    Looks like you are confused about which email program she is using.
    In this newsgroup, we normally discuss Windows Mail, which doesn't
    use .pst files to store the email and even has trouble importing .pst
    files if Outlook isn't installed on the same machine.

    Outlook stores its messages in .pst files.

    I doubt that Windows Mail can read the recycle bin, either, but this
    is the first time I've seen anyone suggest you should set it up to try.
    Guest, Jun 28, 2008
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