Cannot mount Mailbox Store nor Public Folder Exchange 2000

Discussion in 'Windows Small Business Server' started by SteveA, Jul 15, 2004.

  1. SteveA

    SteveA Guest

    Any help given on this matter would be gratefully received.

    I run SBS 2000 - all patches and packs up to date.

    Two days ago all workstations reported that they could not
    source their mail boxes.

    Investigation showed that in Microsoft Exchange System
    Manager - First Storage Group - Mailbox Store and Public
    Folders were dismounted.

    Tried to mount and recieved the message..
    An internal processing error has occured. Will not
    mount.....ID No: c1041724.

    I followed KB 258243 and successfully restored the First
    Storage group from Veritas 9.x SBS Backup system.
    Rebooted server- tried to mount Store and public
    Folders - same result.

    Other Event Log reorts are:-
    ESE Event 454 Information Store (4072) database
    recovery/restore failed with unexpected error -22204

    MSexchange Event 9514. Error starting storage group.

    Many thanks in advance

    Steve A
     
    SteveA, Jul 15, 2004
    #1
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  2. Hello Steve,

    Is the Event ID 454 posting an error -2204 rather than a -22204? If so, I
    would take a look at article
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;327065.

    It's possible that your antivirus software has quarantined/deleted either
    the priv1.stm/pub1.stm file, or perhaps quarantined one of the ese log
    files.

    Regards,

    Dana Becker
    Microsoft Small Business Server Support

    This posting is provided "AS IS" with no warranties, and confers no rights.



    |
    | Any help given on this matter would be gratefully received.
    |
    | I run SBS 2000 - all patches and packs up to date.
    |
    | Two days ago all workstations reported that they could not
    | source their mail boxes.
    |
    | Investigation showed that in Microsoft Exchange System
    | Manager - First Storage Group - Mailbox Store and Public
    | Folders were dismounted.
    |
    | Tried to mount and recieved the message..
    | An internal processing error has occured. Will not
    | mount.....ID No: c1041724.
    |
    | I followed KB 258243 and successfully restored the First
    | Storage group from Veritas 9.x SBS Backup system.
    | Rebooted server- tried to mount Store and public
    | Folders - same result.
    |
    | Other Event Log reorts are:-
    | ESE Event 454 Information Store (4072) database
    | recovery/restore failed with unexpected error -22204
    |
    | MSexchange Event 9514. Error starting storage group.
    |
    | Many thanks in advance
    |
    | Steve A
    |
    |
     
    Dana Becker [MSFT], Jul 15, 2004
    #2
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  3. SteveA

    SteveA Guest

    Dana

    You were absolutely correct.The antivirus did as you
    described.

    However an overzealous server operator cleared out the
    quararantine before I could get to it. Hence my restore
    from backup and now the following message...

    Event Type: Error
    Event Source: ESE
    Event Category: Logging/Recovery
    Event ID: 452
    Date: 16/07/2004
    Time: 9:55:59 AM
    User: N/A
    Computer: SERVER01
    Description:
    Information Store (2796) 3768145d-9b93-4e39-bdca-
    2eb32ad82ea0: Database C:\Program

    Files\Exchsrvr\mdbdata\pub1.edb requires logfiles 513-513
    in order to recover successfully.

    Recovery could only locate logfiles starting at 523.

    Could you suggest a next step???

    Thank you

    Steve A
     
    SteveA, Jul 16, 2004
    #3
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