Cannot open a PDF, DOC, PPT, DWG, etc file directly windows mail

Discussion in 'Windows Vista Mail' started by June Lee, May 7, 2009.

  1. June Lee

    June Lee Guest

    I could not open the attached files(PDF, DOC, PPT, DWG, etc...) in Window
    Mail directly from the paper clip icon drop down menu.
    However it can be opened after saving the attachement to other folders like
    desktop.

    The error message like this :
    The path or file name of "C:\windows\system32\oooo.doc(or pdf, ppt, etc..) "
    is incorrect. please check the path of file name

    Sometime the path is "c:\program files\ahnlab\ooo.doc"

    Because I'm using the MS Office(Korean version), the error message is
    translated in english. (My poor english...^^)

    I tried to search the solution. but I can't it anywhere. (Many people
    suggest a docfix or to reassociate the application program.)

    In my opinion, it is not concern with an application program(like word,
    powerpoint, acrobat...). It's just the problem of windows mail. Maybe the
    registry about windows mail seems to be changed.

    Please help me.
     
    June Lee, May 7, 2009
    #1
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  2. June Lee

    Max Guest

    I have same problem...can't open attachments from paper clip icon.....
     
    Max, May 7, 2009
    #2
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  3. Until such time as Microsoft releases a fix, all you can do is use one of
    these three workarounds.

    1) Uninstall IE8, which reverts you back to IE7.
    2) Save attachments first, then open them outside of Windows Mail.
    3) Upgrade to Windows Live Mail.
     
    Gary VanderMolen, May 7, 2009
    #3
  4. Until such time as Microsoft releases a fix, all you can do is use one of
    these three workarounds.

    1) Uninstall IE8, which reverts you back to IE7.
    2) Save attachments first, then open them outside of Windows Mail.
    3) Upgrade to Windows Live Mail.
     
    Gary VanderMolen, May 7, 2009
    #4
  5. June Lee

    June Lee Guest

    Yes. I just installed it without disable anti-virus.

    Now. I had to (?) uninstalled IE8. I think IE8 is not stable as of today.
    Some site doesn't work in IE8.
     
    June Lee, May 8, 2009
    #5
  6. No-charge support for Internet Explorer 8 installation, set-up and usage
    (only) is available via the phone based on your locale through 31 December
    2009. Customers must be running Windows XP or Windows Vista in a non-domain
    environment.
    => US & CA Residents: 1-866-234-6020
    => Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

    My personal recommendations include:

    => Install IE8 manually, not via Windows Update/Automatic Updates!!

    => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
    and third-party Windows Themes before installing IE8.

    => Close all open applications (i.e., anything with a taskbar icon) before
    installing or uninstalling IE8.

    => I would strongly recommend disabling your anti-virus application and any
    anti-spyware application's "system protections" (other than Defender's)
    before installing (or uninstalling) an IE upgrade. If you're running a
    third-party firewall, I would recommend disabling it and then enabling the
    Windows Firewall before installing (or uninstalling) an IE upgrade.

    => Create a Restore Point manually before installing IE8.

    => Reboot twice after installing or uninstalling IE8.

    => For best chance of success with IE8, make certain that your anti-virus
    application, any anti-spyware applications (other than Defender), and your
    third-party firewall (if any) are supported in IE8 Final before you decide
    install it.
     
    PA Bear [MS MVP], May 9, 2009
    #6
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