Cannot receive mail unless computer switched on

Discussion in 'Windows Vista Mail' started by campsie view, Apr 25, 2008.

  1. campsie view

    campsie view Guest

    Hi, I can only receive e-mails via Windows Mail if my laptop (Vista) is
    switched on and connected to the internet & Windows Mail. If I click on
    "Send/ Receive All" a message box very quickly comes up. It says "finding
    host, authorising, connected" then "disconnected" a split second later. Why
    is it disconnecting itself? The server is our website provider. HELP! Thanks.
     
    campsie view, Apr 25, 2008
    #1
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  2. Did you expect your computer to receive email while it is off?

    The "disconnecting" in this case simply means your mail program
    has finished talking to the mail server.

    Are you sure there is mail on the server waiting to be downloaded?
    What happens when you send an email to yourself?
     
    Gary VanderMolen, Apr 25, 2008
    #2
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  3. campsie view

    campsie view Guest

    Well with my yahoo e-mail my laptop is switched off. When I switch it on and
    open my yahoo mail it has all of the new messages I have been sent since I
    was last on it. This is what I meant. I have asked someone to send me mail to
    my windows mail when my laptop is off and I never receive it. If my laptop is
     
    campsie view, Apr 26, 2008
    #3
  4. While your laptop is off, new messages are temporarily stored in
    your mailbox on the mail server. As soon as you turn your laptop
    back on and Windows Mail is open, it will download and display
    all your new messages.
     
    Gary VanderMolen, Apr 26, 2008
    #4
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