Cannot reinstall Live Essentials b/c can't uninstall.

Discussion in 'Windows Live Messenger' started by aaah842, Mar 18, 2009.

  1. aaah842

    aaah842 Guest

    Hi All,

    I tried to uninstall Live Essentials and all it does is the screen blinks
    and nothing happens. When I try to log into Live Messenger, typing my ID is
    very slow, then it says, "We can't sign you in to Windows Live Messenger"
    with an Error code: 8004888d. I've tried to download a fresh copy but it
    says that, "Couldn't install programs" with Error: 0x800b0004.

    Any idea what I can do to fix this? I'm running Web Messenger now.
     
    aaah842, Mar 18, 2009
    #1
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  2. Greetings,

    You can try to manually uninstall Messenger by clicking Start, then Run, pasting in:
    msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
    and clicking OK.

    If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
    press Enter on your keyboard.

    After that you can go ahead and install 8.5 by running this Microsoft Installer file:
    http://messenger.jonathankay.com/redir/wlm85.asp

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Mar 19, 2009
    #2
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  3. aaah842

    aaah842 Guest

    Hi Jonathan,

    Trying to uninstall again. Got rid of MSN Messenger but couldn't uninstall
    Live Essentials. I tried your link again and it says that I can't uninstall
    something that isn't there.

    Not sure what other info I can give you. Any help is appreciated.

    Leo
     
    aaah842, Mar 21, 2009
    #3
  4. aaah842

    aaah842 Guest

    Hi Jonathan,

    Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
    Unfortunately, after installing 8.5, the same thing happened. I get the
    message, "Signing in to Windows Live Messenger failed because the service is
    temporarily unavailable. Please try again later. Error code: 80048883"

    Any other ideas? Thanks.

    Leo
     
    aaah842, Mar 21, 2009
    #4
  5. aaah842

    Floating Red Guest

    Hi,

    Am having the same Issue with regards to trying to un-install W.L.E.; I cannot install any other Windows Live Products because of an Error with the Windows Photo Gallery, as well as W.L.E. not un-installing. I'd apperciate help with this.

    Thanks.



    Jonathan Kay [MVP] wrote:

    Greetings,You can try to manually uninstall Messenger by clicking Start, then
    19-Mar-09

    Greetings

    You can try to manually uninstall Messenger by clicking Start, then Run, pasting in
    msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C
    and clicking OK

    If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
    press Enter on your keyboard

    After that you can go ahead and install 8.5 by running this Microsoft Installer file
    http://messenger.jonathankay.com/redir/wlm85.as

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citatio
    -


    Previous Posts In This Thread:

    On 18 March 2009 17:22
    aaah84 wrote:

    Cannot reinstall Live Essentials b/c can't uninstall.
    Hi All

    I tried to uninstall Live Essentials and all it does is the screen blinks
    and nothing happens. When I try to log into Live Messenger, typing my ID is
    very slow, then it says, "We can't sign you in to Windows Live Messenger"
    with an Error code: 8004888d. I've tried to download a fresh copy but it
    says that, "Couldn't install programs" with Error: 0x800b0004

    Any idea what I can do to fix this? I'm running Web Messenger now.

    On 19 March 2009 05:06
    Jonathan Kay [MVP] wrote:

    Greetings,You can try to manually uninstall Messenger by clicking Start, then
    Greetings

    You can try to manually uninstall Messenger by clicking Start, then Run, pasting in
    msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C
    and clicking OK

    If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
    press Enter on your keyboard

    After that you can go ahead and install 8.5 by running this Microsoft Installer file
    http://messenger.jonathankay.com/redir/wlm85.as

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citatio
    -


    On 20 March 2009 22:03
    aaah84 wrote:

    Hi Jonathan,Trying to uninstall again.
    Hi Jonathan

    Trying to uninstall again. Got rid of MSN Messenger but couldn't uninstall
    Live Essentials. I tried your link again and it says that I can't uninstall
    something that isn't there

    Not sure what other info I can give you. Any help is appreciated

    Leo

    On 20 March 2009 22:23
    aaah84 wrote:

    Hi Jonathan,Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
    Hi Jonathan

    Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
    Unfortunately, after installing 8.5, the same thing happened. I get the
    message, "Signing in to Windows Live Messenger failed because the service is
    temporarily unavailable. Please try again later. Error code: 80048883

    Any other ideas? Thanks

    Le

    :

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    Floating Red, Oct 25, 2009
    #5
  6. Greetings,

    By WLE I assume you mean Windows Live Essentials. Which products are you trying to
    install/uninstall exactly?

    Are you trying to install the Photo Gallery, or you already have it, or?

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Oct 26, 2009
    #6
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